Exam 7: Creating a Motivating Work Setting

What are the advantages and disadvantages of job enrichment? What are the research findings for job enrichment?

Organizational objectives describe the overarching purpose of an organization-what it stands for and what it seeks to accomplish.

Goal-setting theory focuses exclusively on how to motivate employees to contribute inputs to their jobs.

Goal-setting theory proposes that difficult and specific goals lead to ________ than do easy or vague goals.

Jobs that were designed under scientific management principles tended to be monotonous and dehumanizing.

After employees are allowed to interact with customers or clients, and made responsible for managing these relationships and satisfying customers, which of the following core job dimensions would NOT increase?

According to the social information processing model, the social environment includes all of the following EXCEPT ________.

In the classic movie Twelve O'Clock High, the misfits and poor performers in a bomber squadron during World War II are put into one crew and forced to fly a plane named The Leper Colony as a form of punishment. Salancik and Pfeffer would predict that having this group of disgruntled men working together in one social unit would MOST LIKELY ________.

A goal is what a person is trying to accomplish through his or her behavior or actions.

Receiving feedback has a positive impact on intrinsic motivation.

Once employees have gained first-hand experience with their jobs, the social environment may play less of a decisive role in molding reactions, and the actual design of the job itself may become more important.

________ was one of the earliest systematic approaches to job design.

What are time and motion studies?

Goal-setting theory explains what types of goals are most effective in producing high levels of motivation and performance, as well as why goals have these effects.

It costs more money for companies to offshore services than it does for companies to offshore manufacturing operations.

Specific goals are MOST OFTEN ________.

When an assembly-line worker is given some of the responsibility for checking the quality of work, a job that the supervisor used to do, the worker's job has been enriched.

Job enrichment is aimed at increasing the intrinsic motivation of employees.

Job design approaches, which stress intrinsic motivation, suggest designing jobs to make them interesting and enjoyable.

Self-efficacy is a person's belief that he can ________.