Question 1

If the environment is stable, an organization is more likely to decentralize authority and empower its employees to make important operating decisions.

Accepted Answer

A) True 
 B)False

Question 2

The organization that is MOST LIKELY to have the flattest hierarchy is the one ________.

Accepted Answer

A)  in which low level employees can talk directly to the CEO 
B)  with a four level hierarchy 
C)  with a six level hierarchy 
D)  in which messages go through many channels 
A)  in which low level employees can talk directly to the CEO 
B)  with a four level hierarchy 
C)  with a six level hierarchy 
D)  in which messages go through many channels

Question 3

Mutual adjustment is the ongoing communication among different people and functions that is necessary for an organization to achieve its goals.

Accepted Answer

A) True 
 B)False

Question 4

Technology refers to the ________.

Accepted Answer

A)  system of interrelated jobs that motivate workers to contribute their skills and knowledge toward the achievement of organizational goals 
B)  combination of skills, knowledge, tools, machines, computers, and equipment used in the design, production, and distribution of goods and services 
C)  attitudes, values, and norms that allow organizational members to best manage specific environmental forces 
D)  adjustments that occur between functions in a differentiated organization 
A)  system of interrelated jobs that motivate workers to contribute their skills and knowledge toward the achievement of organizational goals 
B)  combination of skills, knowledge, tools, machines, computers, and equipment used in the design, production, and distribution of goods and services 
C)  attitudes, values, and norms that allow organizational members to best manage specific environmental forces 
D)  adjustments that occur between functions in a differentiated organization

Question 5

Because organizations recognize that direct contact is important, they often establish liaison roles giving specific functional managers the formal responsibility of communicating with managers in another function to solve common problems.

Accepted Answer

A) True 
 B)False

Question 6

Examples of nonroutine technology include all of the following EXCEPT ________.

Accepted Answer

A)  scientists developing new products in a research and development laboratory 
B)  emergency room personnel cooperating to respond to each patient's condition 
C)  the members of a SWAT team responding to a threatening situation 
D)  crewmembers in a fast-food restaurant making the food 
A)  scientists developing new products in a research and development laboratory 
B)  emergency room personnel cooperating to respond to each patient's condition 
C)  the members of a SWAT team responding to a threatening situation 
D)  crewmembers in a fast-food restaurant making the food

Question 7

________ is the formal system of task and job reporting relationships that determines how employees use resources to achieve the organization's goals.

Accepted Answer

A)  Organizational behavior 
B)  Organizational culture 
C)  Organizational structure 
D)  Organizational formulation 
A)  Organizational behavior 
B)  Organizational culture 
C)  Organizational structure 
D)  Organizational formulation

Question 8

A business owner accepts the importance of the ________ theory. Consequently he has structured his company to fit the factors that affect it the most in an effort to eliminate as much uncertainty as possible.

Accepted Answer

A)  contingency 
B)  best-fit 
C)  profit 
D)  standardized 
A)  contingency 
B)  best-fit 
C)  profit 
D)  standardized

Question 9

In general, the more highly skilled an organization's work force, the more people are required to work together in groups or teams to perform their tasks.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is LEAST LIKELY a reason for an organization to choose a matrix structure?

Accepted Answer

A)  It needs to minimize role conflict and ambiguity. 
B)  Rapid product development is crucial to its survival. 
C)  Innovation and creativity are critical to its continuing success. 
D)  It must maximize communication and cooperation between team members. 
A)  It needs to minimize role conflict and ambiguity. 
B)  Rapid product development is crucial to its survival. 
C)  Innovation and creativity are critical to its continuing success. 
D)  It must maximize communication and cooperation between team members.

Question 11

Standardization is the development of programmed responses, performance standards, written rules, and standard operating procedures (SOPs) that specify how employees and functions should respond to recurring problems or opportunities.

Accepted Answer

A) True 
 B)False

Question 12

Increasingly, more global companies are recognizing that higher input standards result in higher-quality products.

Accepted Answer

A) True 
 B)False

Question 13

________ is the process of making the specific choices about how to arrange the tasks and job relationships that comprise the organizational structure.

Accepted Answer

A)  Organizational formulation 
B)  Organizational design 
C)  Organizational culture 
D)  Organizational enhancement 
A)  Organizational formulation 
B)  Organizational design 
C)  Organizational culture 
D)  Organizational enhancement

Question 14

A geographic structure can be used to deal with the different issues facing different regions.

Accepted Answer

A) True 
 B)False

Question 15

The ________ as the number of levels in the organizational hierarchy increases.

Accepted Answer

A)  span of control narrows 
B)  span of control expands 
C)  scope of influence narrows 
D)  scope of influence expands 
A)  span of control narrows 
B)  span of control expands 
C)  scope of influence narrows 
D)  scope of influence expands

Question 16

The ability to respond quickly to unexpected events that could have catastrophic effects is most important to organizations using continuous process technology.

Accepted Answer

A) True 
 B)False

Question 17

Workers at the Calhoun paper mill focus on keeping track of the five computer-controlled papermaking machines and ten automated pulp-making machines that produce the paper and pulp the mill markets to its customers worldwide. According to Woodward's classification of technology, the Calhoun mill is using ________.

Accepted Answer

A)  small-batch technology 
B)  mass-production technology 
C)  continuous-process technology 
D)  long-linked technology 
A)  small-batch technology 
B)  mass-production technology 
C)  continuous-process technology 
D)  long-linked technology

Question 18

Define organizational structure and organizational design.

Accepted Answer

Organizational structure is the formal s

Question 19

A ________ is composed of all the job specializations that an organization requires to produce its goods and services.

Accepted Answer

A)  matrix structure 
B)  virtual structure 
C)  functional structure 
D)  divisional structure 
A)  matrix structure 
B)  virtual structure 
C)  functional structure 
D)  divisional structure

Question 20

A clearly defined hierarchy of authority, along with an extensive body of rules and regulations, will be LEAST effective when ________.

Accepted Answer

A)  uncertainty is low 
B)  the environment is stable 
C)  resources are readily available 
D)  decisions must be made quickly 
A)  uncertainty is low 
B)  the environment is stable 
C)  resources are readily available 
D)  decisions must be made quickly

If the environment is stable, an organization is more likely to decentralize authority and empower its employees to make important operating decisions.

The organization that is MOST LIKELY to have the flattest hierarchy is the one ________.

Mutual adjustment is the ongoing communication among different people and functions that is necessary for an organization to achieve its goals.

Technology refers to the ________.

Because organizations recognize that direct contact is important, they often establish liaison roles giving specific functional managers the formal responsibility of communicating with managers in another function to solve common problems.

Examples of nonroutine technology include all of the following EXCEPT ________.

________ is the formal system of task and job reporting relationships that determines how employees use resources to achieve the organization's goals.

A business owner accepts the importance of the ________ theory. Consequently he has structured his company to fit the factors that affect it the most in an effort to eliminate as much uncertainty as possible.

In general, the more highly skilled an organization's work force, the more people are required to work together in groups or teams to perform their tasks.

Which of the following is LEAST LIKELY a reason for an organization to choose a matrix structure?

Standardization is the development of programmed responses, performance standards, written rules, and standard operating procedures (SOPs) that specify how employees and functions should respond to recurring problems or opportunities.

Increasingly, more global companies are recognizing that higher input standards result in higher-quality products.

________ is the process of making the specific choices about how to arrange the tasks and job relationships that comprise the organizational structure.

A geographic structure can be used to deal with the different issues facing different regions.

The ________ as the number of levels in the organizational hierarchy increases.

The ability to respond quickly to unexpected events that could have catastrophic effects is most important to organizations using continuous process technology.

Define organizational structure and organizational design.

A ________ is composed of all the job specializations that an organization requires to produce its goods and services.

A clearly defined hierarchy of authority, along with an extensive body of rules and regulations, will be LEAST effective when ________.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 16: Organizational Design and Structure

If the environment is stable, an organization is more likely to decentralize authority and empower its employees to make important operating decisions.

The organization that is MOST LIKELY to have the flattest hierarchy is the one ________.

Mutual adjustment is the ongoing communication among different people and functions that is necessary for an organization to achieve its goals.

Technology refers to the ________.

Because organizations recognize that direct contact is important, they often establish liaison roles giving specific functional managers the formal responsibility of communicating with managers in another function to solve common problems.

Examples of nonroutine technology include all of the following EXCEPT ________.

________ is the formal system of task and job reporting relationships that determines how employees use resources to achieve the organization's goals.

A business owner accepts the importance of the ________ theory. Consequently he has structured his company to fit the factors that affect it the most in an effort to eliminate as much uncertainty as possible.

In general, the more highly skilled an organization's work force, the more people are required to work together in groups or teams to perform their tasks.

Which of the following is LEAST LIKELY a reason for an organization to choose a matrix structure?

Standardization is the development of programmed responses, performance standards, written rules, and standard operating procedures (SOPs) that specify how employees and functions should respond to recurring problems or opportunities.

Increasingly, more global companies are recognizing that higher input standards result in higher-quality products.

________ is the process of making the specific choices about how to arrange the tasks and job relationships that comprise the organizational structure.

A geographic structure can be used to deal with the different issues facing different regions.

The ________ as the number of levels in the organizational hierarchy increases.

The ability to respond quickly to unexpected events that could have catastrophic effects is most important to organizations using continuous process technology.

Define organizational structure and organizational design.

A ________ is composed of all the job specializations that an organization requires to produce its goods and services.

A clearly defined hierarchy of authority, along with an extensive body of rules and regulations, will be LEAST effective when ________.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters