Question 1

A high level of direct contact can lead to a give-and-take relationship that fosters cooperation between functions.

Accepted Answer

A) True 
 B)False

Question 2

An organization can only standardize activities at the input stage.

Accepted Answer

A) True 
 B)False

Question 3

A tax software company has many clients from a variety of bases. Some of the clients are individuals that need software for their personal expenses, and some of the clients are large corporations. The company should use a ________ structure.

Accepted Answer

A)  geographic 
B)  nonroutine 
C)  market 
D)  product 
A)  geographic 
B)  nonroutine 
C)  market 
D)  product

Question 4

Organizations using mass-production technology MOST OFTEN prefer a formal organizational structure.

Accepted Answer

A) True 
 B)False

Question 5

An organization CANNOT standardize activities at the ________ stage.

Accepted Answer

A)  input 
B)  output 
C)  conversion 
D)  personnel 
A)  input 
B)  output 
C)  conversion 
D)  personnel

Question 6

The sales and production departments within the television company Omega need to communicate with one another or the company will not produce enough televisions to fulfill its sales needs. The problem is that these two departments report to different directors. There is poor communication between these two departments. It would be BEST for the company to work on ________ in order to produce enough televisions.

Accepted Answer

A)  flattening its structure 
B)  decentralizing authority 
C)  role enlargement 
D)  mutual adjustment 
A)  flattening its structure 
B)  decentralizing authority 
C)  role enlargement 
D)  mutual adjustment

Question 7

Standardizing the conversion process is the process of ________.

Accepted Answer

A)  specifying the behaviors companies expect of employees when creating the final product 
B)  specifying the behaviors companies expect of managers during the management process 
C)  specifying the behaviors that companies hope customers will display during the purchasing process 
D)  specifying the behaviors that employees expect of managers during the supervision process 
A)  specifying the behaviors companies expect of employees when creating the final product 
B)  specifying the behaviors companies expect of managers during the management process 
C)  specifying the behaviors that companies hope customers will display during the purchasing process 
D)  specifying the behaviors that employees expect of managers during the supervision process

Question 8

________ is based primarily on the use of automated machines that are programmed to perform the same operations time and time again.

Accepted Answer

A)  Process technology 
B)  Functional technology 
C)  Information technology 
D)  Mass-production technology 
A)  Process technology 
B)  Functional technology 
C)  Information technology 
D)  Mass-production technology

Question 9

The term ________ refers to the number of subordinates who report directly to a manager.

Accepted Answer

A)  span of control 
B)  locus of control 
C)  sphere of influence 
D)  scope of authority 
A)  span of control 
B)  locus of control 
C)  sphere of influence 
D)  scope of authority

Question 10

Which of the following is NOT produced via continuous-process technology?

Accepted Answer

A)  electricity 
B)  soft drinks 
C)  gasoline 
D)  automobiles 
A)  electricity 
B)  soft drinks 
C)  gasoline 
D)  automobiles

Question 11

Grouping by function improves an organization's ability to motivate employees.

Accepted Answer

A) True 
 B)False

Question 12

A task force disbands once it has solved its assigned problem.

Accepted Answer

A) True 
 B)False

Question 13

What is a virtual organization?

Accepted Answer

A virtual organization is one in which e

Question 14

A(n)________ is designed to promote flexibility so that employees can initiate change and adapt quickly to changing conditions.

Accepted Answer

A)  hybrid structure 
B)  organic structure 
C)  mechanistic structure 
D)  evolutionary structure 
A)  hybrid structure 
B)  organic structure 
C)  mechanistic structure 
D)  evolutionary structure

Question 15

________ is the number of new or unexpected problems or situations that a person or functional group encounters while performing tasks or jobs.

Accepted Answer

A)  Task variety 
B)  Task specificity 
C)  Task analyzability 
D)  Task characterization 
A)  Task variety 
B)  Task specificity 
C)  Task analyzability 
D)  Task characterization

Question 16

________ relies primarily on the skills of people who work together in small groups to produce goods and services.

Accepted Answer

A)  Mass-production technology 
B)  Small-batch technology 
C)  Computer-mediated technology 
D)  Continuous-process technology 
A)  Mass-production technology 
B)  Small-batch technology 
C)  Computer-mediated technology 
D)  Continuous-process technology

Question 17

The role of employees in ________ is not to produce individual products but instead to watch for unexpected problems that may adversely affect the overall process.

Accepted Answer

A)  small-batch technology 
B)  assembly-line technology 
C)  continuous-process technology 
D)  systematic-processing technology 
A)  small-batch technology 
B)  assembly-line technology 
C)  continuous-process technology 
D)  systematic-processing technology

Question 18

A company that has low formalization, is decentralized, and has high participation from employees in decision making is considered to have a(n) ________ structure.

Accepted Answer

A)  organic 
B)  mechanistic 
C)  market 
D)  product 
A)  organic 
B)  mechanistic 
C)  market 
D)  product

Question 19

The taller an organization's hierarchy becomes, the easier it is to coordinate its hierarchical levels.

Accepted Answer

A) True 
 B)False

A high level of direct contact can lead to a give-and-take relationship that fosters cooperation between functions.

An organization can only standardize activities at the input stage.

A tax software company has many clients from a variety of bases. Some of the clients are individuals that need software for their personal expenses, and some of the clients are large corporations. The company should use a ________ structure.

Organizations using mass-production technology MOST OFTEN prefer a formal organizational structure.

An organization CANNOT standardize activities at the ________ stage.

Standardizing the conversion process is the process of ________.

________ is based primarily on the use of automated machines that are programmed to perform the same operations time and time again.

The term ________ refers to the number of subordinates who report directly to a manager.

Which of the following is NOT produced via continuous-process technology?

Grouping by function improves an organization's ability to motivate employees.

A task force disbands once it has solved its assigned problem.

What is a virtual organization?

A(n)________ is designed to promote flexibility so that employees can initiate change and adapt quickly to changing conditions.

________ is the number of new or unexpected problems or situations that a person or functional group encounters while performing tasks or jobs.

________ relies primarily on the skills of people who work together in small groups to produce goods and services.

The role of employees in ________ is not to produce individual products but instead to watch for unexpected problems that may adversely affect the overall process.

A company that has low formalization, is decentralized, and has high participation from employees in decision making is considered to have a(n) ________ structure.

The taller an organization's hierarchy becomes, the easier it is to coordinate its hierarchical levels.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 16: Organizational Design and Structure

A high level of direct contact can lead to a give-and-take relationship that fosters cooperation between functions.

An organization can only standardize activities at the input stage.

A tax software company has many clients from a variety of bases. Some of the clients are individuals that need software for their personal expenses, and some of the clients are large corporations. The company should use a ________ structure.

Organizations using mass-production technology MOST OFTEN prefer a formal organizational structure.

An organization CANNOT standardize activities at the ________ stage.

Standardizing the conversion process is the process of ________.

________ is based primarily on the use of automated machines that are programmed to perform the same operations time and time again.

The term ________ refers to the number of subordinates who report directly to a manager.

Which of the following is NOT produced via continuous-process technology?

Grouping by function improves an organization's ability to motivate employees.

A task force disbands once it has solved its assigned problem.

What is a virtual organization?

A(n)________ is designed to promote flexibility so that employees can initiate change and adapt quickly to changing conditions.

________ is the number of new or unexpected problems or situations that a person or functional group encounters while performing tasks or jobs.

________ relies primarily on the skills of people who work together in small groups to produce goods and services.

The role of employees in ________ is not to produce individual products but instead to watch for unexpected problems that may adversely affect the overall process.

A company that has low formalization, is decentralized, and has high participation from employees in decision making is considered to have a(n) ________ structure.

The taller an organization's hierarchy becomes, the easier it is to coordinate its hierarchical levels.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters