Question 1

Members of an ordinary team are full-time members of the same function or organization.

Accepted Answer

A) True 
 B)False

Question 2

When the business environment is ________, an organization is MOST LIKELY to decentralize authority and empower its employees to make operating decisions.

Accepted Answer

A)  stable 
B)  uncertain 
C)  unknown 
D)  transparent 
A)  stable 
B)  uncertain 
C)  unknown 
D)  transparent

Question 3

In a(n)________, employees working in empowered teams assume the responsibility to make decisions as organizational needs dictate.

Accepted Answer

A)  hybrid structure 
B)  organic structure 
C)  mechanistic structure 
D)  evolutionary structure 
A)  hybrid structure 
B)  organic structure 
C)  mechanistic structure 
D)  evolutionary structure

Question 4

A regional marketing structure allows organizations to customize products to meet the needs of customers in different world regions.

Accepted Answer

A) True 
 B)False

Question 5

In a ________ employees are linked to an organization's centralized databases via computers, faxes, and videoconferencing.

Accepted Answer

A)  virtual organization 
B)  matrix organization 
C)  network organization 
D)  cross-functional organization 
A)  virtual organization 
B)  matrix organization 
C)  network organization 
D)  cross-functional organization

Question 6

In a ________, fewer managers are needed because their role is not to make decisions; instead, they act as coaches or facilitators and help other employees make decisions.

Accepted Answer

A)  centralized organization 
B)  transactional organization 
C)  decentralized organization 
D)  monochromatic organization 
A)  centralized organization 
B)  transactional organization 
C)  decentralized organization 
D)  monochromatic organization

Question 7

Decentralizing authority allows an organization and its employees to behave in a flexible way, even as the organization grows.

Accepted Answer

A) True 
 B)False

Question 8

When an organization chooses to group people and functions so that it can produce a wide variety of different products, it moves to a market structure.

Accepted Answer

A) True 
 B)False

Question 9

An organic structure is designed to promote flexibility so that employees can initiate change and adapt quickly to changing conditions.

Accepted Answer

A) True 
 B)False

Question 10

The principle of the minimum chain of command states that an organization should operate with the fewest levels possible.

Accepted Answer

A) True 
 B)False

Question 11

When Dell groups all employees who perform tasks related to assembling personal computers into the manufacturing function and all employees who handle Dell's telephone sales into the sales function, it is using functional structure.

Accepted Answer

A) True 
 B)False

Question 12

________ organizations have ________ hierarchical levels relative to their size.

Accepted Answer

A)  Tall; few 
B)  Flat; many 
C)  Tall; many 
D)  Thin; wide 
A)  Tall; few 
B)  Flat; many 
C)  Tall; many 
D)  Thin; wide

Question 13

Formalization is the use of rules and standard operating procedures to control an organization's activities.

Accepted Answer

A) True 
 B)False

Question 14

A company interested in using a network structure would be spending time ________.

Accepted Answer

A)  finding ways to ensure employees behave in predictable, accountable ways 
B)  trying to eliminate role ambiguity for employees with two bosses 
C)  seeing which specialist companies could perform business activities cheaper 
D)  deciding how to divide their functions into certain regions to best serve customers' needs 
A)  finding ways to ensure employees behave in predictable, accountable ways 
B)  trying to eliminate role ambiguity for employees with two bosses 
C)  seeing which specialist companies could perform business activities cheaper 
D)  deciding how to divide their functions into certain regions to best serve customers' needs

Question 15

Which of the following does NOT occur when an organization's hierarchy becomes too tall?

Accepted Answer

A)  The decision-making process becomes slower. 
B)  Coordination between hierarchical levels becomes more difficult. 
C)  Information passed from person to person is more likely to get distorted. 
D)  A smaller bureaucracy makes decisions faster. 
A)  The decision-making process becomes slower. 
B)  Coordination between hierarchical levels becomes more difficult. 
C)  Information passed from person to person is more likely to get distorted. 
D)  A smaller bureaucracy makes decisions faster.

Question 16

Employees in matrix-structure product teams are permanent members of two-boss teams.

Accepted Answer

A) True 
 B)False

Question 17

In a matrix structure, managers group people and resources by function and by product.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a disadvantage of a divisional structure?

Accepted Answer

A)  Divisional managers enjoy a large measure of autonomy. 
B)  Regional managers and employees are likely to develop personal relationships with customers. 
C)  Employees' close identification with their division can increase commitment, loyalty, and job satisfaction. 
D)  Communication can be slow as a result of a hierarchical system of managers. 
A)  Divisional managers enjoy a large measure of autonomy. 
B)  Regional managers and employees are likely to develop personal relationships with customers. 
C)  Employees' close identification with their division can increase commitment, loyalty, and job satisfaction. 
D)  Communication can be slow as a result of a hierarchical system of managers.

Question 19

If an organization operates in a stable environment using well-understood technology, then there is no pressing need to decentralize decision-making authority.

Accepted Answer

A) True 
 B)False

Question 20

Nonroutine or complicated technologies are characterized by low task variety and high task analyzability.

Accepted Answer

A) True 
 B)False

Members of an ordinary team are full-time members of the same function or organization.

When the business environment is ________, an organization is MOST LIKELY to decentralize authority and empower its employees to make operating decisions.

In a(n)________, employees working in empowered teams assume the responsibility to make decisions as organizational needs dictate.

A regional marketing structure allows organizations to customize products to meet the needs of customers in different world regions.

In a ________ employees are linked to an organization's centralized databases via computers, faxes, and videoconferencing.

In a ________, fewer managers are needed because their role is not to make decisions; instead, they act as coaches or facilitators and help other employees make decisions.

Decentralizing authority allows an organization and its employees to behave in a flexible way, even as the organization grows.

When an organization chooses to group people and functions so that it can produce a wide variety of different products, it moves to a market structure.

An organic structure is designed to promote flexibility so that employees can initiate change and adapt quickly to changing conditions.

The principle of the minimum chain of command states that an organization should operate with the fewest levels possible.

When Dell groups all employees who perform tasks related to assembling personal computers into the manufacturing function and all employees who handle Dell's telephone sales into the sales function, it is using functional structure.

organizations have hierarchical levels relative to their size.

Formalization is the use of rules and standard operating procedures to control an organization's activities.

A company interested in using a network structure would be spending time ________.

Which of the following does NOT occur when an organization's hierarchy becomes too tall?

Employees in matrix-structure product teams are permanent members of two-boss teams.

In a matrix structure, managers group people and resources by function and by product.

Which of the following is a disadvantage of a divisional structure?

If an organization operates in a stable environment using well-understood technology, then there is no pressing need to decentralize decision-making authority.

Nonroutine or complicated technologies are characterized by low task variety and high task analyzability.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 16: Organizational Design and Structure

Members of an ordinary team are full-time members of the same function or organization.

When the business environment is ________, an organization is MOST LIKELY to decentralize authority and empower its employees to make operating decisions.

In a(n)________, employees working in empowered teams assume the responsibility to make decisions as organizational needs dictate.

A regional marketing structure allows organizations to customize products to meet the needs of customers in different world regions.

In a ________ employees are linked to an organization's centralized databases via computers, faxes, and videoconferencing.

In a ________, fewer managers are needed because their role is not to make decisions; instead, they act as coaches or facilitators and help other employees make decisions.

Decentralizing authority allows an organization and its employees to behave in a flexible way, even as the organization grows.

When an organization chooses to group people and functions so that it can produce a wide variety of different products, it moves to a market structure.

An organic structure is designed to promote flexibility so that employees can initiate change and adapt quickly to changing conditions.

The principle of the minimum chain of command states that an organization should operate with the fewest levels possible.

When Dell groups all employees who perform tasks related to assembling personal computers into the manufacturing function and all employees who handle Dell's telephone sales into the sales function, it is using functional structure.

________ organizations have ________ hierarchical levels relative to their size.

Formalization is the use of rules and standard operating procedures to control an organization's activities.

A company interested in using a network structure would be spending time ________.

Which of the following does NOT occur when an organization's hierarchy becomes too tall?

Employees in matrix-structure product teams are permanent members of two-boss teams.

In a matrix structure, managers group people and resources by function and by product.

Which of the following is a disadvantage of a divisional structure?

If an organization operates in a stable environment using well-understood technology, then there is no pressing need to decentralize decision-making authority.

Nonroutine or complicated technologies are characterized by low task variety and high task analyzability.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

organizations have hierarchical levels relative to their size.