Question 1

Maslow's hierarchy of needs started with which of these needs?

Accepted Answer

A)  Esteem 
B)  Love 
C)  Safety 
D)  Physiological 
E)  Belongingness 
A)  Esteem 
B)  Love 
C)  Safety 
D)  Physiological 
E)  Belongingness

Question 2

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Accepted Answer

A) True 
 B)False

Question 3

Identify and briefly describe the interacting elements in a learning organization.

Accepted Answer

The answer should focus on the

Question 4

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called ______________________________.

Accepted Answer

administra

Question 5

______________________________ refer to the influence of political and legal institutions on people and organizations.

Accepted Answer

The answer of ______________________________ refer to the influence of political...

Question 6

Positions organized in a hierarchy of authority is an important characteristic of

Accepted Answer

A)  scientific management. 
B)  bureaucratic organizations. 
C)  quantitative management. 
D)  the human relations movement. 
E)  total quality management. 
A)  scientific management. 
B)  bureaucratic organizations. 
C)  quantitative management. 
D)  the human relations movement. 
E)  total quality management.

Question 7

The fundamental unit in a learning organization is command-and-control management teams.

Accepted Answer

A) True 
 B)False

Question 8

According to your text, which of the following organizations successfully practices Theory Y?

Accepted Answer

A)  United Parcel Service 
B)  Signet Painting, Inc. 
C)  U.S. Postal Service 
D)  Alcan Aluminum Ltd. (A
A)  
E)  All of these 
A)  United Parcel Service 
B)  Signet Painting, Inc. 
C)  U.S. Postal Service 
D)  Alcan Aluminum Ltd. (A
A)  
E)  All of these

Question 9

Which of these perspectives emphasize a rational, scientific approach to the study of management and sought to make organizations efficient operating machines?

Accepted Answer

A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The scientific management movement 
D)  The quantitative management approach 
E)  The TQM approach 
A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The scientific management movement 
D)  The quantitative management approach 
E)  The TQM approach

Question 10

The assembly line is most consistent with which of the following general principles of management?

Accepted Answer

A)  Unity of command 
B)  Division of work 
C)  Unity of direction 
D)  Scalar chain 
E)  Quality management 
A)  Unity of command 
B)  Division of work 
C)  Unity of direction 
D)  Scalar chain 
E)  Quality management

Question 11

CASE
Scenario - Jasmine Lye
The opportunity to gain a foothold in the snack cracker industry had just been found. Jasmine Lye, an account executive manager for Baked Wheat Industries had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Tricia Parker, had convinced her about the high margins and promising future associated with that market. Lye had always believed that if you do your homework in hiring the best people then it only makes sense to listen to their recommendations and implement their suggestions.
Lye had given her approval to Parker to explore opportunities to move into this promising new market. This morning, Parker had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Parker had already established a good relationship with Feel Good buyers and so recognized this as an opportunity to expand her market into wheat crackers.
-Lye's management style reflects a belief in

Accepted Answer

A)  Theory Y. 
B)  developing her employees through control. 
C)  grieving theory. 
D)  all of these. 
E)  none of these. 
A)  Theory Y. 
B)  developing her employees through control. 
C)  grieving theory. 
D)  all of these. 
E)  none of these.

Question 12

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____________________________________________.

Accepted Answer

management

Question 13

Operations management refers to the field of management that specializes in the physical production of goods or services.

Accepted Answer

A) True 
 B)False

Question 14

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was

Accepted Answer

A)  money. 
B)  days off. 
C)  human relations. 
D)  lighting. 
E)  free food. 
A)  money. 
B)  days off. 
C)  human relations. 
D)  lighting. 
E)  free food.

Question 15

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of which of the following perspectives?

Accepted Answer

A)  Efficiency perspective 
B)  Universalist perspective 
C)  Contingency perspective 
D)  Scientific management perspective 
E)  Quantitative perspective 
A)  Efficiency perspective 
B)  Universalist perspective 
C)  Contingency perspective 
D)  Scientific management perspective 
E)  Quantitative perspective

Question 16

Which of these focuses on managing the whole organization to deliver quality to customers?

Accepted Answer

A)  Bureaucracy 
B)  Theory Z 
C)  Management-by-objective 
D)  Total Quality Management 
E)  Organization-customer relationship 
A)  Bureaucracy 
B)  Theory Z 
C)  Management-by-objective 
D)  Total Quality Management 
E)  Organization-customer relationship

Question 17

Outputs, from a systems theory viewpoint, are the material, human, financial, or information resources used to produce goods and services.

Accepted Answer

A) True 
 B)False

Question 18

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

Accepted Answer

A) True 
 B)False

Question 19

Benchmarking involves finding out what the customer wants.

Accepted Answer

A) True 
 B)False

Question 20

List three of the basic ideas of scientific management.

Accepted Answer

Any three of the following develop stand

Maslow's hierarchy of needs started with which of these needs?

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Identify and briefly describe the interacting elements in a learning organization.

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called ______________________________.

______________________________ refer to the influence of political and legal institutions on people and organizations.

Positions organized in a hierarchy of authority is an important characteristic of

The fundamental unit in a learning organization is command-and-control management teams.

According to your text, which of the following organizations successfully practices Theory Y?

Which of these perspectives emphasize a rational, scientific approach to the study of management and sought to make organizations efficient operating machines?

The assembly line is most consistent with which of the following general principles of management?

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____________________________________________.

Operations management refers to the field of management that specializes in the physical production of goods or services.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of which of the following perspectives?

Which of these focuses on managing the whole organization to deliver quality to customers?

Outputs, from a systems theory viewpoint, are the material, human, financial, or information resources used to produce goods and services.

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

Benchmarking involves finding out what the customer wants.

List three of the basic ideas of scientific management.

Managing in Turbulent Times

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 2: The Evolution of Management Thinking

Maslow's hierarchy of needs started with which of these needs?

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Identify and briefly describe the interacting elements in a learning organization.

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called ______________________________.

______________________________ refer to the influence of political and legal institutions on people and organizations.

Positions organized in a hierarchy of authority is an important characteristic of

The fundamental unit in a learning organization is command-and-control management teams.

According to your text, which of the following organizations successfully practices Theory Y?

Which of these perspectives emphasize a rational, scientific approach to the study of management and sought to make organizations efficient operating machines?

The assembly line is most consistent with which of the following general principles of management?

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____________________________________________.

Operations management refers to the field of management that specializes in the physical production of goods or services.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of which of the following perspectives?

Which of these focuses on managing the whole organization to deliver quality to customers?

Outputs, from a systems theory viewpoint, are the material, human, financial, or information resources used to produce goods and services.

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

Benchmarking involves finding out what the customer wants.

List three of the basic ideas of scientific management.

Managing in Turbulent Times

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters