Exam 2: The Evolution of Management Thinking

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Discuss the advantages and disadvantages of Taylor's Scientific Management.

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The management science perspective applies all of the following to managerial problems EXCEPT

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The classical perspective on management, according to Douglas McGregor, is consistent with which of the following?

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__________ is considered the "first lady of management."

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Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

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Mary Parker Follett contributed to which field?

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Despite flawed methodology or inaccurate conclusions, the findings provided by the Hawthorne Studies provided the impetus for which approach?

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Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of

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A Gantt chart is a bar graph that measures planned and completed work along each stage of production by time elapsed.

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Social forces refer to those aspects of a culture that guide and influence relationships among people.

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Since Taylor was the sole contributor in the area of scientific management, he was awarded the title of "father of scientific management."

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Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

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According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.

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Scientific management developed a standard method for performing each job.

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In systems theory, an open system is open to the suggestions and recommendations of its workers.

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In learning organizations, managers learn to think in terms of "control over" rather than "control with" others.

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A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n) ________________________________________.

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Most early interpretations of the Hawthorne studies agreed that money was the cause of the increased output.

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Which of these forces refer to those aspects of a culture that guide and influence relationships among people?

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Sam Walton was way ahead of open-book management when he __________ to/with the employees in the 1960s.

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