Question 1

Strong anti-American sentiments in many parts of the world exemplify the effect of

Accepted Answer

A)  economic forces. 
B)  political forces. 
C)  social forces. 
D)  technological forces. 
E)  human relations force. 
A)  economic forces. 
B)  political forces. 
C)  social forces. 
D)  technological forces. 
E)  human relations force.

Question 2

Contingency theory suggests that managers would be more successful if they learned the best way to manage and motivate their employees, and then applied this knowledge in a universally consistent way.

Accepted Answer

A) True 
 B)False

Question 3

________________________________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Accepted Answer

Supply cha

Question 4

In which of the following perspectives is every situation viewed as unique?

Accepted Answer

A)  A universalist view 
B)  A contingency view 
C)  A case view 
D)  Scientific management view 
E)  None of these 
A)  A universalist view 
B)  A contingency view 
C)  A case view 
D)  Scientific management view 
E)  None of these

Question 5

Managers today face the ultimate paradox: keep everything running efficiently and profitably, while, at the same time, change everything.

Accepted Answer

A) True 
 B)False

Question 6

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

Accepted Answer

A)  Participative view 
B)  Universalist view 
C)  Autonomy view 
D)  Contingency view 
E)  Humanist view 
A)  Participative view 
B)  Universalist view 
C)  Autonomy view 
D)  Contingency view 
E)  Humanist view

Question 7

CASE
Scenario - Jasmine Lye
The opportunity to gain a foothold in the snack cracker industry had just been found. Jasmine Lye, an account executive manager for Baked Wheat Industries had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Tricia Parker, had convinced her about the high margins and promising future associated with that market. Lye had always believed that if you do your homework in hiring the best people then it only makes sense to listen to their recommendations and implement their suggestions.
Lye had given her approval to Parker to explore opportunities to move into this promising new market. This morning, Parker had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Parker had already established a good relationship with Feel Good buyers and so recognized this as an opportunity to expand her market into wheat crackers.
-Lye's behavior provides an example of

Accepted Answer

A)  the use of scalar rope. 
B)  division of organization. 
C)  the principle of inversion. 
D)  unity of direction. 
E)  all of these. 
A)  the use of scalar rope. 
B)  division of organization. 
C)  the principle of inversion. 
D)  unity of direction. 
E)  all of these.

Question 8

The ____________________ view of management is an integration of the case and universalist viewpoints.

Accepted Answer

The answer of The ____________________ view of management is an...

Question 9

____________________ refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

Accepted Answer

The answer of ____________________ refers to contracting out selected functions...

Question 10

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Accepted Answer

A) True 
 B)False

Question 11

According to Unlocking Innovative Solutions Through Technology in Chapter 2, railroads had a similar effect on the economy about 150 years ago as the Internet is having today.

Accepted Answer

A) True 
 B)False

Question 12

Fredrick Taylor's contributions were in the field of

Accepted Answer

A)  scientific management. 
B)  human resource management. 
C)  human relations. 
D)  quantitative management. 
E)  total quality management. 
A)  scientific management. 
B)  human resource management. 
C)  human relations. 
D)  quantitative management. 
E)  total quality management.

Question 13

Mary Parker Follett thought of leadership as __________, rather than techniques.

Accepted Answer

A)  systems 
B)  top managers 
C)  people 
D)  efficiencies 
E)  floor managers 
A)  systems 
B)  top managers 
C)  people 
D)  efficiencies 
E)  floor managers

Question 14

The implementation of small, incremental improvements in all areas of the organization on an ongoing basis refers to continuous improvement.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following would be classified as input for Coca-Cola, Inc.?

Accepted Answer

A)  Soda 
B)  Advertising 
C)  Water 
D)  Employee satisfaction 
E)  All of these 
A)  Soda 
B)  Advertising 
C)  Water 
D)  Employee satisfaction 
E)  All of these

Question 16

Standardization of work and wage incentives are characteristics of

Accepted Answer

A)  bureaucratic organizations. 
B)  scientific management. 
C)  quantitative management. 
D)  administrative management. 
E)  behavioral science. 
A)  bureaucratic organizations. 
B)  scientific management. 
C)  quantitative management. 
D)  administrative management. 
E)  behavioral science.

Question 17

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs is the key to increased worker productivity?

Accepted Answer

A)  Scientific management perspective 
B)  Human resource perspective 
C)  Management science perspective 
D)  Behavioral sciences approach 
E)  Human relations movement 
A)  Scientific management perspective 
B)  Human resource perspective 
C)  Management science perspective 
D)  Behavioral sciences approach 
E)  Human relations movement

Question 18

__________ is often considered the "father of the quality movement."

Accepted Answer

A)  Weber 
B)  Gilbreth 
C)  Follett 
D)  Deming 
E)  Gehrke 
A)  Weber 
B)  Gilbreth 
C)  Follett 
D)  Deming 
E)  Gehrke

Question 19

In learning organizations, __________ is(are) a manager's primary source of strength, not a cost to be minimized.

Accepted Answer

A)  technology 
B)  competitors 
C)  government 
D)  levels of management 
E)  people 
A)  technology 
B)  competitors 
C)  government 
D)  levels of management 
E)  people

Strong anti-American sentiments in many parts of the world exemplify the effect of

Contingency theory suggests that managers would be more successful if they learned the best way to manage and motivate their employees, and then applied this knowledge in a universally consistent way.

________________________________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

In which of the following perspectives is every situation viewed as unique?

Managers today face the ultimate paradox: keep everything running efficiently and profitably, while, at the same time, change everything.

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

The ____________________ view of management is an integration of the case and universalist viewpoints.

____________________ refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

According to Unlocking Innovative Solutions Through Technology in Chapter 2, railroads had a similar effect on the economy about 150 years ago as the Internet is having today.

Fredrick Taylor's contributions were in the field of

Mary Parker Follett thought of leadership as __________, rather than techniques.

The implementation of small, incremental improvements in all areas of the organization on an ongoing basis refers to continuous improvement.

Which of the following would be classified as input for Coca-Cola, Inc.?

Standardization of work and wage incentives are characteristics of

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs is the key to increased worker productivity?

__________ is often considered the "father of the quality movement."

In learning organizations, __________ is(are) a manager's primary source of strength, not a cost to be minimized.

Managing in Turbulent Times

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 2: The Evolution of Management Thinking

Strong anti-American sentiments in many parts of the world exemplify the effect of

Contingency theory suggests that managers would be more successful if they learned the best way to manage and motivate their employees, and then applied this knowledge in a universally consistent way.

________________________________________ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

In which of the following perspectives is every situation viewed as unique?

Managers today face the ultimate paradox: keep everything running efficiently and profitably, while, at the same time, change everything.

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

The ____________________ view of management is an integration of the case and universalist viewpoints.

____________________ refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

According to Unlocking Innovative Solutions Through Technology in Chapter 2, railroads had a similar effect on the economy about 150 years ago as the Internet is having today.

Fredrick Taylor's contributions were in the field of

Mary Parker Follett thought of leadership as __________, rather than techniques.

The implementation of small, incremental improvements in all areas of the organization on an ongoing basis refers to continuous improvement.

Which of the following would be classified as input for Coca-Cola, Inc.?

Standardization of work and wage incentives are characteristics of

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs is the key to increased worker productivity?

__________ is often considered the "father of the quality movement."

In learning organizations, __________ is(are) a manager's primary source of strength, not a cost to be minimized.

Managing in Turbulent Times

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters