Question 1

According to the motivation framework, the motivation process begins with a(n) _____.

Accepted Answer

need or deficiency
T

Question 2

Workers at Windlock Works Inc. were instructed by their supervisor to increase productivity to 350 percent in the next three months. The workers are most likely to be challenged by goal _____.

Accepted Answer

A)  specificity 
B)  acceptance 
C)  conformity 
D)  congruity 
E)  difficulty 
A)  specificity 
B)  acceptance 
C)  conformity 
D)  congruity 
E)  difficulty

Question 3

Brianna's employer has announced a goal of getting workers to live a healthier lifestyle. Because of this, Brianna has improved the foods she eats and is getting more physical activity. Which attribute of the expanded goal-setting theory best portrays this example?

Accepted Answer

A)  goal specificity 
B)  goal acceptance 
C)  goal satisfaction 
D)  goal congruity 
E)  goal difficulty 
A)  goal specificity 
B)  goal acceptance 
C)  goal satisfaction 
D)  goal congruity 
E)  goal difficulty

Question 4

A major advantage of incentives relative to merit systems is that:

Accepted Answer

A)  incentives do not accumulate by becoming part of an individual's salary. 
B)  incentives are provided only one time, based on that level of performance. 
C)  individuals receive the same amount or larger irrespective of their performances over the years. 
D)  the base salary of an individual is unaffected by lower incentives. 
E)  these plans remain static and cannot be modified by an organization. 
A)  incentives do not accumulate by becoming part of an individual's salary. 
B)  incentives are provided only one time, based on that level of performance. 
C)  individuals receive the same amount or larger irrespective of their performances over the years. 
D)  the base salary of an individual is unaffected by lower incentives. 
E)  these plans remain static and cannot be modified by an organization.

Question 5

_____ is the process of enabling workers to set their own work goals, make decisions, and solve problems within their sphere of responsibility and authority.

Accepted Answer

Empowerment
Empowerment is the

Question 6

Leo showed up late for a meeting. His boss ignored it. She was using _____ as reinforcement.

Accepted Answer

A)  avoidance 
B)  extinction 
C)  positive reinforcement 
D)  punishment 
E)  distortion 
A)  avoidance 
B)  extinction 
C)  positive reinforcement 
D)  punishment 
E)  distortion

Question 7

_____, used to determine individual performance, can be challenging for a manager to impart in an employee.

Accepted Answer

A)  Ability 
B)  Motivation 
C)  Work environment 
D)  Skills 
E)  Needs 
A)  Ability 
B)  Motivation 
C)  Work environment 
D)  Skills 
E)  Needs

Question 8

Allowing employees to spend part of their time working offsite, usually at home, is called _____.

Accepted Answer

A)  empowerment 
B)  compressed work schedule 
C)  flexitime 
D)  job sharing 
E)  telecommuting 
A)  empowerment 
B)  compressed work schedule 
C)  flexitime 
D)  job sharing 
E)  telecommuting

Question 9

Which of the following programs applies the concepts of reinforcement theory?

Accepted Answer

A)  Modified workweek 
B)  Work redesign 
C)  Organizational behavior modification 
D)  Attribution theory 
E)  Two-factor theory 
A)  Modified workweek 
B)  Work redesign 
C)  Organizational behavior modification 
D)  Attribution theory 
E)  Two-factor theory

According to the motivation framework, the motivation process begins with a(n) _____.

Workers at Windlock Works Inc. were instructed by their supervisor to increase productivity to 350 percent in the next three months. The workers are most likely to be challenged by goal _____.

Brianna's employer has announced a goal of getting workers to live a healthier lifestyle. Because of this, Brianna has improved the foods she eats and is getting more physical activity. Which attribute of the expanded goal-setting theory best portrays this example?

A major advantage of incentives relative to merit systems is that:

_____ is the process of enabling workers to set their own work goals, make decisions, and solve problems within their sphere of responsibility and authority.

Leo showed up late for a meeting. His boss ignored it. She was using _____ as reinforcement.

_____, used to determine individual performance, can be challenging for a manager to impart in an employee.

Allowing employees to spend part of their time working offsite, usually at home, is called _____.

Which of the following programs applies the concepts of reinforcement theory?

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Filters

Exam 10: Managing Employee Motivation and Performance

According to the motivation framework, the motivation process begins with a(n) _____.

Workers at Windlock Works Inc. were instructed by their supervisor to increase productivity to 350 percent in the next three months. The workers are most likely to be challenged by goal _____.

Brianna's employer has announced a goal of getting workers to live a healthier lifestyle. Because of this, Brianna has improved the foods she eats and is getting more physical activity. Which attribute of the expanded goal-setting theory best portrays this example?

A major advantage of incentives relative to merit systems is that:

_____ is the process of enabling workers to set their own work goals, make decisions, and solve problems within their sphere of responsibility and authority.

Leo showed up late for a meeting. His boss ignored it. She was using _____ as reinforcement.

_____, used to determine individual performance, can be challenging for a manager to impart in an employee.

Allowing employees to spend part of their time working offsite, usually at home, is called _____.

Which of the following programs applies the concepts of reinforcement theory?

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Filters