Exam 4: Comprehension, Memory, and Cognitive Learning
Exam 1: What Is CB and Why Should I Care122 Questions
Exam 2: Value and the Consumer Behavior Value Framework121 Questions
Exam 3: Consumer Learning Starts Here: Perception135 Questions
Exam 4: Comprehension, Memory, and Cognitive Learning151 Questions
Exam 5: Motivation and Emotion: Driving Consumer Behavior135 Questions
Exam 6: Personality, Lifestyles, and the Self-Concept145 Questions
Exam 7: Attitudes and Attitude Change140 Questions
Exam 8: Consumer Culture122 Questions
Exam 9: Microcultures120 Questions
Exam 10: Group and Interpersonal Influence153 Questions
Exam 11: Consumers in Situations128 Questions
Exam 12: Decision Making I: Need Recognition and Search127 Questions
Exam 13: Decision Making Ii: Alternative Evaluation and Choice117 Questions
Exam 14: Consumption to Satisfaction122 Questions
Exam 15: Consumer Relationships115 Questions
Exam 16: Consumer and Marketing Misbehavior198 Questions
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Most television commercials for car dealerships include a person walking by the cars in the lot almost yelling about price deals. Consumers have come to expect this in car dealership commercials, which is referred to as a(n) _____ level.
Free
(Multiple Choice)
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Correct Answer:
C
Right-brain-dominant consumers tend to deal better with verbal processing (words), whereas left-brain-dominant consumers tend to be visual processors.
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(True/False)
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Correct Answer:
False
The process that occurs when preexisting knowledge is used to assist in storing new information is called _____.
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(Multiple Choice)
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Correct Answer:
C
_____ refers to the interpretation or understanding that a consumer develops about some attended stimulus in order to assign meaning.
(Multiple Choice)
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Contexting is the term that captures the idea that the same information can take on different meanings based on the way in which the information is presented.
(True/False)
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Kayli was going to have a baby and was upset when the nurse attending to her had purple hair, tattoos, and a pierced nose. She didn't seem to fit the type of person Kayli expected in this environment, which means the nurse did not match Kayli's _____ for a nurse.
(Multiple Choice)
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Before a consumer goes to a spa, she believes the environment will be soothing and she will be relaxed after receiving a massage. These beliefs form her expectations of what will happen during and after her spa experience.
(True/False)
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A social exemplar is the cognitive representation that gives a specific type of person meaning.
(True/False)
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A glass filled halfway can be presented as "half-full" or "half-empty." This is an example of _____.
(Multiple Choice)
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A _____ is the mental path by which some thought becomes active.
(Multiple Choice)
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Most consumers in the United States have a schema representing a wedding that has the bride coming down the aisle with her father, who gives her to the waiting groom. After the ceremony, the groom then kisses the bride. A schema representing an event such as a wedding is called a(n) _____.
(Multiple Choice)
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_____ refers to the extent to which a consumer continues processing a message even after an initial understanding is achieved in the comprehension stage.
(Multiple Choice)
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A small piece of coded information that helps that particular piece of knowledge get retrieved is called a _____.
(Multiple Choice)
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Thoughts that contradict a message are called negative arguments.
(True/False)
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Priming theory hypothesizes that the way in which information is framed differentially affects risk assessments and any associated consumer decisions.
(True/False)
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Kelly remembers very clearly her sixth birthday when she had a party with pony rides. This memory for past events is called _____.
(Multiple Choice)
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