Question 1

Which of the following occurs when the team can produce something beyond the sum of individual member contributions?

Accepted Answer

A)  synergy 
B)  collaboration 
C)  collective effort 
D)  work group 
A)  synergy 
B)  collaboration 
C)  collective effort 
D)  work group

Question 2

Project Aristotle at Google found that the most important specific norms in effective teams were ______.

Accepted Answer

A)  demographics and personalities 
B)  norms and team norms 
C)  communication and empathy 
D)  implicit and explicit norms 
A)  demographics and personalities 
B)  norms and team norms 
C)  communication and empathy 
D)  implicit and explicit norms

Question 3

The individual's knowledge that she or he belongs to certain social groups together with some emotional and value significance to them of this group membership is called ______.

Accepted Answer

A)  nominal group technique 
B)  social identity theory 
C)  norms 
D)  team cohesion 
A)  nominal group technique 
B)  social identity theory 
C)  norms 
D)  team cohesion

Question 4

Which of the following refers to the individual characteristics of team members and the resources they have at their disposal?

Accepted Answer

A)  output 
B)  input 
C)  process 
D)  synergy 
A)  output 
B)  input 
C)  process 
D)  synergy

Question 5

Which of the following is a characteristic of a high-performing team?

Accepted Answer

A)  Team members are deeply committed to their individual growth and development. 
B)  High-performing teams typically arise during the storming phase. 
C)  High-performing teams are essential for organizations. 
D)  High-performing teams are common. 
A)  Team members are deeply committed to their individual growth and development. 
B)  High-performing teams typically arise during the storming phase. 
C)  High-performing teams are essential for organizations. 
D)  High-performing teams are common.

Question 6

Chan is interested in how the five-stage development model for teams works. She should understand which of the following about the model?

Accepted Answer

A)  Teams may regress to a previous stage. 
B)  Teams will only adjourn at the end. 
C)  Teams always follow the typical stages of development. 
D)  Teams move smoothly through each of the stages in linear order. 
A)  Teams may regress to a previous stage. 
B)  Teams will only adjourn at the end. 
C)  Teams always follow the typical stages of development. 
D)  Teams move smoothly through each of the stages in linear order.

Question 7

This process is particularly effective when the team has a dominating participant who shuts down the team discussion with criticism.

Accepted Answer

A)  the Delphi method 
B)  brainstorming 
C)  nominal group technique 
D)  consensus 
A)  the Delphi method 
B)  brainstorming 
C)  nominal group technique 
D)  consensus

Question 8

The model showing team decisions fall on a continuum ranging from leaders making the decision themselves to delegating the decision to the team is known as ______.

Accepted Answer

A)  the Delphi method 
B)  the normative decision-making model 
C)  the social identity model 
D)  the consultative model 
A)  the Delphi method 
B)  the normative decision-making model 
C)  the social identity model 
D)  the consultative model

Question 9

A group challenge that is common in student project teams is ______.

Accepted Answer

A)  groupthink 
B)  social loafing 
C)  consensus building 
D)  goal agreement 
A)  groupthink 
B)  social loafing 
C)  consensus building 
D)  goal agreement

Question 10

Puneet is a member of a student project team in her Organizational Behavior class. In order to assess the extent to which her team is cohesive, she should ask which of these questions?

Accepted Answer

A)  How well do members of her group get along with each other? 
B)  What is she getting out of the group's activities? 
C)  How much will these people help her grade? 
D)  Will she need to waste time with them outside of class? 
A)  How well do members of her group get along with each other? 
B)  What is she getting out of the group's activities? 
C)  How much will these people help her grade? 
D)  Will she need to waste time with them outside of class?

Question 11

Grace wants to set goals for a team that she leads. She should remember to make the goals ______.

Accepted Answer

A)  soon 
B)  manageable 
C)  difficult 
D)  measurable 
A)  soon 
B)  manageable 
C)  difficult 
D)  measurable

Question 12

Which of the following stages of the five-stage development model for teams is when conflicts emerge regarding the goals and contributions of team members?

Accepted Answer

A)  adjourning 
B)  storming 
C)  forming 
D)  norming 
A)  adjourning 
B)  storming 
C)  forming 
D)  norming

Question 13

Zameer is a member of a project team in her Organizational Behavior class. She is trying to apply the five-stage model of team development to this team. She should know:

Accepted Answer

A) This type of team is temporary and has a clear deadline 
B) This type of team will flow smoothly through each of the five stages 
C) This type of team follows the typical stages of development 
D) This team is unlikely to follow a punctuated equilibrium effect 
A) This type of team is temporary and has a clear deadline 
B) This type of team will flow smoothly through each of the five stages 
C) This type of team follows the typical stages of development 
D) This team is unlikely to follow a punctuated equilibrium effect

Question 14

One of the best ways that a leader can make norms explicit and clearly communicate them to team members is by engaging the team to ______.

Accepted Answer

A)  develop a team charter 
B)  develop implicit team norms 
C)  develop individual goals 
D)  develop team building exercises 
A)  develop a team charter 
B)  develop implicit team norms 
C)  develop individual goals 
D)  develop team building exercises

Question 15

All models of team development follow an upward pattern of productivity as time progresses.

Accepted Answer

A) True 
 B)False

Question 16

A three-wave longitudinal study of 188 project teams found that team cohesion leads to group members being engaged in the task, which in turn had a positive effect on ______.

Accepted Answer

A)  mutual attraction of the member to the group 
B)  team creative performance 
C)  team satisfaction 
D)  team bonding 
A)  mutual attraction of the member to the group 
B)  team creative performance 
C)  team satisfaction 
D)  team bonding

Question 17

Which of the following is defined as a work project that reflects the contributions of everyone on the team?

Accepted Answer

A)  individualized effort 
B)  additive task 
C)  concerted effort 
D)  collective effect 
A)  individualized effort 
B)  additive task 
C)  concerted effort 
D)  collective effect

Question 18

The unwritten rules for teams are also known as norms.

Accepted Answer

A) True 
 B)False

Question 19

Team purpose, norms, and mental models are typically established in the early stages of a team's development, which then allows the teams to ______.

Accepted Answer

A)  Follow predictable patterns 
B)  Reduce the communication flow 
C)  Maintain a sense of diversity in understanding issues 
D)  Have a discussion about the necessary levels of participation 
A)  Follow predictable patterns 
B)  Reduce the communication flow 
C)  Maintain a sense of diversity in understanding issues 
D)  Have a discussion about the necessary levels of participation

Question 20

Which of the following is true regarding teams and goals?

Accepted Answer

A)  Goal setting reduces motivation and performance. 
B)  Vague and open-ended goals lead to specific team performance. 
C)  Team goals should be SMART. 
D)  Feedback on performance effects is relatively unimportant. 
A)  Goal setting reduces motivation and performance. 
B)  Vague and open-ended goals lead to specific team performance. 
C)  Team goals should be SMART. 
D)  Feedback on performance effects is relatively unimportant.

Which of the following occurs when the team can produce something beyond the sum of individual member contributions?

Project Aristotle at Google found that the most important specific norms in effective teams were ______.

The individual's knowledge that she or he belongs to certain social groups together with some emotional and value significance to them of this group membership is called ______.

Which of the following refers to the individual characteristics of team members and the resources they have at their disposal?

Which of the following is a characteristic of a high-performing team?

Chan is interested in how the five-stage development model for teams works. She should understand which of the following about the model?

This process is particularly effective when the team has a dominating participant who shuts down the team discussion with criticism.

The model showing team decisions fall on a continuum ranging from leaders making the decision themselves to delegating the decision to the team is known as ______.

A group challenge that is common in student project teams is ______.

Puneet is a member of a student project team in her Organizational Behavior class. In order to assess the extent to which her team is cohesive, she should ask which of these questions?

Grace wants to set goals for a team that she leads. She should remember to make the goals ______.

Which of the following stages of the five-stage development model for teams is when conflicts emerge regarding the goals and contributions of team members?

Zameer is a member of a project team in her Organizational Behavior class. She is trying to apply the five-stage model of team development to this team. She should know:

One of the best ways that a leader can make norms explicit and clearly communicate them to team members is by engaging the team to ______.

All models of team development follow an upward pattern of productivity as time progresses.

A three-wave longitudinal study of 188 project teams found that team cohesion leads to group members being engaged in the task, which in turn had a positive effect on ______.

Which of the following is defined as a work project that reflects the contributions of everyone on the team?

The unwritten rules for teams are also known as norms.

Team purpose, norms, and mental models are typically established in the early stages of a team's development, which then allows the teams to ______.

Which of the following is true regarding teams and goals?

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Exam 10: Group Processes and Teams

Which of the following occurs when the team can produce something beyond the sum of individual member contributions?

Project Aristotle at Google found that the most important specific norms in effective teams were ______.

The individual's knowledge that she or he belongs to certain social groups together with some emotional and value significance to them of this group membership is called ______.

Which of the following refers to the individual characteristics of team members and the resources they have at their disposal?

Which of the following is a characteristic of a high-performing team?

Chan is interested in how the five-stage development model for teams works. She should understand which of the following about the model?

This process is particularly effective when the team has a dominating participant who shuts down the team discussion with criticism.

The model showing team decisions fall on a continuum ranging from leaders making the decision themselves to delegating the decision to the team is known as ______.

A group challenge that is common in student project teams is ______.

Puneet is a member of a student project team in her Organizational Behavior class. In order to assess the extent to which her team is cohesive, she should ask which of these questions?

Grace wants to set goals for a team that she leads. She should remember to make the goals ______.

Which of the following stages of the five-stage development model for teams is when conflicts emerge regarding the goals and contributions of team members?

Zameer is a member of a project team in her Organizational Behavior class. She is trying to apply the five-stage model of team development to this team. She should know:

One of the best ways that a leader can make norms explicit and clearly communicate them to team members is by engaging the team to ______.

All models of team development follow an upward pattern of productivity as time progresses.

A three-wave longitudinal study of 188 project teams found that team cohesion leads to group members being engaged in the task, which in turn had a positive effect on ______.

Which of the following is defined as a work project that reflects the contributions of everyone on the team?

The unwritten rules for teams are also known as norms.

Team purpose, norms, and mental models are typically established in the early stages of a team's development, which then allows the teams to ______.

Which of the following is true regarding teams and goals?

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters