Exam 10: Group Processes and Teams

Clyde works on a team in which there are challenges as to who the actual leader of the team is. Clyde's team is likely in which stage of the five-stage development model?

Which of the following stages of the five-stage development model for teams is when the team finalizes its work and disbands?

Describe the positive and negative aspects of diversity in teams.

Which of the following is the aspect of team effectiveness that refers to how the team interacts?

Alvin manages a service department of an automobile dealership which consists of 12 service advisers who report to him. Each service adviser meets with their own customers independently, and the contributions are summed for an overall customer rating of the dealership's service department. Which of the following best describes the type of collective that Alvin manages?

Research has shown that _______ is/are essential for knowledge-sharing to occur in virtual teams.

The emphasis on leading teams, given that most organizations now use work teams to maximize organizational performance, is now recognized as a ______.

Trust among team members is perhaps more important than trust in ______.

According to the text, which of the following is a reason why the use of teams in organizations has increased over the past few decades?

Bidisha is the manager of a senior sales team, and she has decided to allow the team to do the preparation for a productive sales strategy meeting. She will likely use the ______.

To minimize groupthink, the leader can avoid being ______.

Once a team has established its purpose, ______ emerge and have a powerful effect on team member attitudes and behaviors.

Describe the benefits of a team charter.

Which of the following recognizes that team performance over the course of the life of the team is not always linear and performance does not always increase over time?

Cohesion and team performance are negatively related.

Individuals in high-power distance cultures respect authority and expect the leader to ______.

Explain the difference between groups and teams.

The punctuated equilibrium effect appears to be most prevalent in which of the following types of teams?

Which of the following is defined as a performance goal that can be met by adding up individual contributions?

______ should be used when the team needs to produce a creative solution.