Exam 11: Statistically Based Quality Improvement for Variables
Exam 1: Differing Perspectives on Quality119 Questions
Exam 2: Quality Theory90 Questions
Exam 3: Global Supply Chain Quality and International Quality Standards100 Questions
Exam 4: Strategic Quality Planning91 Questions
Exam 5: The Voice of the Customer100 Questions
Exam 6: The Voice of the Market90 Questions
Exam 7: Quality and Innovation in Product and Process Design93 Questions
Exam 8: Designing Quality Services90 Questions
Exam 9: Managing Supplier Quality in the Supply Chain65 Questions
Exam 10: The Tools of Quality90 Questions
Exam 11: Statistically Based Quality Improvement for Variables105 Questions
Exam 12: Statistically Based Quality Improvement for Attributes90 Questions
Exam 13: Six Sigma Management and Lean Tools90 Questions
Exam 14: Managing Quality Improvement Teams and Projects91 Questions
Exam 15: Implementing and Validating the Quality System70 Questions
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In a variables control chart, which of the following is likely to occur if seven points, either increasing or decreasing, are in succession?
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(Multiple Choice)
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Correct Answer:
C
The moving average chart uses past information to predict what the next process outcome will be.
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(True/False)
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Correct Answer:
True
Random variation is also referred to as uncontrollable variation.
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(True/False)
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Correct Answer:
True
A ________ subgroup is a group of data that is logically homogeneous.
(Multiple Choice)
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________ refers to the ability of a process to produce a product that meets specifications.
(Multiple Choice)
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________ is based on the concept that all work occurs in a system of interconnected processes.
(Multiple Choice)
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________ is a decision-making skill demonstrated by the ability to draw conclusions based on data.
(Multiple Choice)
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In a variables control chart, which of the following is likely to occur if large jumps of more than three or four standard deviations take place?
(Multiple Choice)
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Proportion defective, number defective, number nonconforming in a consistent sample space, and number defects per unit are examples of ________.
(Multiple Choice)
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Process population average, mean, range, moving range, and standard deviation are examples of ________.
(Multiple Choice)
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The first step in developing process control charts is to identify critical product characteristics.
(True/False)
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________ is the probability that a good product will be rejected.
(Multiple Choice)
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Statistical thinking is a decision-making skill demonstrated by the ability to draw conclusions based on data.
(True/False)
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Use the following table to answer the question(s) below.
-A machine shop owner wishes to monitor the diameter of an engine boring operation where the piston bore should be 4.25". He obtains 8 samples of 5 and records the data in the table above. What should the center line be for a chart that monitors process average?

(Multiple Choice)
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If it is too time consuming or inconvenient to compute subgroup averages, a median chart should be used.
(True/False)
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