Exam 2: Learning From the History of Management Thought

The systems viewpoint of management represents an approach to solving problems by ________________.

Don Childress works for Ford Motor Company. He has found that the company has an elaborate authority structure. One of the major disadvantages to this type of organizational structure is __________.

The Hawthorne studies established a concept called the Hawthorne Effect. In other words, _________________.

Which of the following is a criticism of the contingency viewpoint?

Some managers of organizations use charismatic authority, i.e., custom, ancestry, gender, birth order, and the like, to influence subordinates.

The focus of administrative management is on _____________.

The behavioral viewpoint, a 20^th century phenomenon, was influenced by:

Advocates of scientific management tend to stress the need for centralization of decision-making.

Phillip's Indian factory is more efficient than the Chinese factory.

Howard Schultz, chairman of Starbucks, indicated that his greatest challenge was to attract and manage a world-wide workforce.

Frederick Taylor developed a program that matched workers, shovel sizes, materials, and the like for each job. By the end of the third year, his program reduced the number of workers needed in the plant from 600 to .

Which of the following statements is true according to the views of Chester Barnard?

Ecometrics is a measure of the environmental impact of manufacturing a product on the planet.

Which of the following is not one of the contingency variables in the contingency viewpoint?

Betty Trant believes that well-defined rules will ensure efficient performance in her organization. This is consistent with all of the following management theorists except ______________.

Successfully offering high quality to customers typically results in important benefits for an organization. Which of the following is not typically one of these benefits?

Henry Gantt created a popular tool which identifies various stages of work that must be carried out to complete a project, sets a deadline for each stage, and documents accomplishments. It is known as the __________.

_______________ used a revolutionary new tool-motion pictures-to study motions of workers.

The writings of Mary Parker Follett constituted one of the cornerstones of early management thought. Her emphasis on the dynamics of management and _______ was in sharp contrast to the viewpoints of Weber, Fayol, and Taylor.

Mary Parker Follett studied how managers did their jobs by observing them at work. She developed principles of coordination for managers to apply. Which of the following is not one of the principles of coordination?