Exam 19: Extension Course Pretest
Exam 1: Establishing a Framework for Business Communication75 Questions
Exam 2: Focusing on Interpersonal and Group Communication67 Questions
Exam 3: Planning Spoken and Written Messages76 Questions
Exam 4: Preparing Spoken and Written Messages74 Questions
Exam 5: Communicating Electronically70 Questions
Exam 6: Delivering Good and Neutral News Messages73 Questions
Exam 7: Delivering Bad-News Messages66 Questions
Exam 8: Delivering Persuasive Messages78 Questions
Exam 9: Understanding the Report Process and Research Methods76 Questions
Exam 10: Managing Data and Using Graphics64 Questions
Exam 11: Organizing and Preparing Reports and Proposals61 Questions
Exam 12: Designing and Delivering Business Presentations79 Questions
Exam 13: Preparing Résumés and Application Letters65 Questions
Exam 14: Interviewing for a Job and Preparing Employment Messages61 Questions
Exam 15: Document Format and Layout Guide54 Questions
Exam 16: Referencing Styles20 Questions
Exam 17: Language Review and Exercises49 Questions
Exam 18: Extension Course Posttest100 Questions
Exam 19: Extension Course Pretest100 Questions
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A supervisor on the night shift at a manufacturing plant is told to dump chemicals used in the refining process rather than dispose of them properly according to safety regulations.The owner of the company insists that the chemicals are not harmful to the environment,but the supervisor knows that the dumping is illegal.The supervisor believes that he will lose his job if he reports the problem to authorities at the Environmental Protection Agency.This example is LEAST associated with which potential cause of unethical behavior?
(Multiple Choice)
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Which of the following is true of text chunking in business documents?
(Multiple Choice)
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Which of the following statements about Internet resources is NOT correct?
(Multiple Choice)
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Pedro,Armando,and Lucia will be making a team presentation to a client firm.Which of the following is a recommended guideline for developing an effective team presentation?
(Multiple Choice)
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Which of the following statements about the team interview process is true?
(Multiple Choice)
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When using face-to-face meetings instead of electronic meetings,
(Multiple Choice)
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Which of the following guidelines correctly applies to a bar chart?
(Multiple Choice)
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Which of the following is a sound recommendation for designing a research questionnaire?
(Multiple Choice)
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Matthew is a training and development manager who has been asked by the Rotary Club to speak at one of their meetings about trends in corporate training.However,since he is currently conducting an important staff development program,his schedule is very busy and he must refuse the invitation.What would be the best way to end his message declining the request?
(Multiple Choice)
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Which of the following are barriers to intercultural communication?
(Multiple Choice)
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A market researcher who uses primary research may use which of the following methods?
(Multiple Choice)
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Which of the following is the most accurate statement concerning the use of a thank-you message following a job interview?
(Multiple Choice)
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Which of the following guidelines is NOT appropriate when preparing memo and letter reports?
(Multiple Choice)
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Which of the following statements is LEAST accurate concerning online job searching?
(Multiple Choice)
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Which of the following is the BEST call-to-action sentence for a persuasive memo to employees to participate in a company-sponsored fitness program?
(Multiple Choice)
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To overcome receiver resistance to a persuasive appeal,the price typically should NOT be
(Multiple Choice)
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Which of the following statements represents the BEST advice for inclusion of personal information on a résumé?
(Multiple Choice)
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