Exam 4: Consumer Behavior
Exam 1: Scope and Concepts of Marketing220 Questions
Exam 2: The Environment of Marketing in the Twenty-First Century229 Questions
Exam 3: Marketing Ethics, Regulations, and Social Responsibility220 Questions
Exam 4: Consumer Behavior227 Questions
Exam 5: Business-To-Business Behavior203 Questions
Exam 6: Marketing Segmentation227 Questions
Exam 7: Marketing Research239 Questions
Exam 8: Product Strategies309 Questions
Exam 9: Services Marketing239 Questions
Exam 10: Distribution Strategies236 Questions
Exam 11: Retailing Strategies196 Questions
Exam 12: Pricing Strategies255 Questions
Exam 13: Integrated Marketing Communications267 Questions
Exam 14: Advertising, Sponsorships, and Public Relations264 Questions
Exam 15: Consumer and Trade Promotions227 Questions
Exam 16: Personal Selling, Databases, and Direct Marketing231 Questions
Exam 17: International Marketing200 Questions
Exam 18: Internet Marketing168 Questions
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The VALS 2 psychographics group that is conservative, conventional consumers that focus on tradition, family, religion, and community preferring established brands and favoring American products is the ____________________.
(Short Answer)
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Match each definition with the appropriate term :
-They are successful, sophisticated, and receptive to new technologies. Their purchases reflect cultivated tastes for upscale products.
(Multiple Choice)
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In some purchase situations, consumers skip the alternative evaluation stage of the consumer decision-making process.
(True/False)
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Stimuli in the environment, such as products or advertisements, that create individual responses is the definition of
(Multiple Choice)
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Ray watched an ad on television about the gas mileage of a particular brand of automobile. He really liked the appearance of the car and started talking with his friends about the car's appearance. He could not recall anything about the gas mileage of the vehicle, because he did not believe it was true anyway. This is an example of
(Multiple Choice)
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For habitual purchases, consumers will often skip the _____ stage of the consumer decision-making process.
(Multiple Choice)
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According to Maslow's Hierarchy of Needs Model, the fifth or highest level of human needs is
(Multiple Choice)
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In terms of social classes in the United States, the _____ makes up 30 percent of the population and earned their money through skilled and creative jobs founded on technical training, and sometimes a college degree.
(Multiple Choice)
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Bradley has decided to go to Florida for spring break. The place he went last year was okay, but he also remembers a new place one of his friends told him about a few weeks ago. At this point, Bradley is in the _____ stage of the consumer decision-making process.
(Multiple Choice)
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According to Maslow's Hierarchy of Needs Model, the second level of human needs is
(Multiple Choice)
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Heather is a conservative, conventional consumer who focuses on tradition, family, religion, and community. She prefers established brands and favors American products. According to the VALS2 psychographic classification, Heather would be a(n)
(Multiple Choice)
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A need becomes a _____ when it is directed to a particular product.
(Multiple Choice)
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Paul continues to purchase Kraftsman tools, the same brand his father always purchased. This illustrates the impact of _____ on consumer behavior.
(Multiple Choice)
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According to the VALS2 psychographic classification, experiencers are young, enthusiastic,and impulsive consumers who seek variety and excitement, and spend substantially on fashion, entertainment, and socializing.
(True/False)
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VALS2, produced by SRI Consulting Business Intelligence, categorizes consumers using
(Multiple Choice)
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Ambitious, capable, cheerful, courageous, logical, and loving are examples of _________________________.
(Short Answer)
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Social classes are defined using all of the following criteria except
(Multiple Choice)
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In the consumer decision-making process, the purchase stage consists of two aspects: the brand evaluation and the actual purchase.
(True/False)
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