Exam 4: Consumer Behavior

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Monika has purchased a dress that is similar to her sorority sisters' because of her desire to fit in with the group. According to Maslow's Hierarchy of Needs Model this purchase is motivated by

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The esteem which society bestows on a particular role is called

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Define "personality" in terms of consumer behavior?

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Which subculture tends to be Catholic, with traditional and conservative values, and male dominant?

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Psychological influences on consumer behavior include all of the following except

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Which subculture is the least brand loyal?

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Consumers see hundreds of marketing messages a day, but most consumers only pay attention to a few messages. This process is called

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Change in individual thought processes or behavior attributed to experience is the definition of ____________________.

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Perception is

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In terms of social classes in the United States, the _____ makes up 20 percent of the population and make their money through unskilled work, or through underground jobs and illegal activities.

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Reference groups are defined as groups that serve as a point of reference for individuals in the process of shaping their attitude and behavior.

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Define attitude in terms of goods and services.

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The VALS 2 psychographics group that consists of trendy, fun-loving consumers who are concerned about others' opinion and approval and demonstrate to peers their ability to buy is the ____________________.

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_____, a VALS2 group, are conservative, conventional consumers that focus on tradition, family, religion, and community.

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Acculturation is

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Shane has narrowed his choice of motorcycles down to two brands. His next step is to visit both dealerships and compare the two brands. At this point, Shane is in the _____ stage of the consumer decision-making process.

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Morals are enduring beliefs about a specific mode of conduct or desirable end-state that guides the selection of behavior and therefore guides an individual's actions, attitudes, and judgments.

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Identify the social influences that impact on consumer behavior and briefly discuss how each impacts a consumer's behavior.

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_____ are groups that an individual belongs to.

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Social influences on consumer behavior include all of the following except

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