Exam 13: Decision Making Ii: Alternative Evaluation and Choice

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Market mavens are trusted sources who can guide consumers in focusing on various product attributes.

(True/False)
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Melissa wants to buy a new hair dryer.She considers five models and assigns them belief ratings from 1= very poor to 10= very good and importance ratings from 10= most important to 1=least important.She sets a mental cutoff of 5 as a selection criterion for the model.According to the elimination-by-aspects rule,which of the following models would she select? Attribute Importance Model A Model B Model C Model D Model E Belief ratings Belief ratings Belief ratings Belief ratings Belief ratings Low price 8 7 4 3 1 3 Power efficiency 6 6 6 5 8 2 Styling 9 8 7 6 7 9

(Multiple Choice)
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A consumer wants to purchase a television.He has identified the determinant attributes and their importance as well as his beliefs of how the three brands he's considering perform on each attribute.Using the information given below,answer the following questions. Attribute Importance Brand Brand Brand Picture quuality 10 5 10 Law price 7 3 7 Warranty 5 4 4 Service 6 4 (a)Assuming a minimum cutoff point of 5,use the conjunctive rule to determine the brand that will be selected.Explain your answer. (b)Assuming a minimum cutoff point of 9,use the disjunctive rule to determine the brand that will be selected.Explain your answer. (c)Use the lexicographic rule to determine the brand that will be selected.Explain your answer. (d)Assuming a minimum cutoff point of 5,use the elimination-by-aspects rule (EBA)to determine the brand that will be selected.Explain your answer.

(Essay)
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Utilitarian criteria include emotional,symbolic,and subjective attributes or benefits that are associated with an alternative.

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Marketers position a product on the determinant criterion that applies across several different situations.

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The practice of offering essentially identical products with different model numbers or names is known as _____.

(Multiple Choice)
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