Exam 14: Understanding Individual Behavior

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Organizations don't want to lose talented,highly skilled workers,so they try to create an atmosphere of job satisfaction.

(True/False)
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Research shows that ____ are predisposed to being pragmatic,capable of lying to achieve personal goals,more likely to win in win-lose situations,and more likely to persuade than be persuaded.

(Multiple Choice)
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____________________ is the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain.

(Short Answer)
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In general,people are more likely to notice a familiar voice than a stranger's voice.

(True/False)
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A positive attitude toward one's job is called ____________________.

(Short Answer)
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People with an internal locus of control are easier to motivate because they believe the rewards are the result of their behavior.

(True/False)
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The ability to connect to others,build positive relationships,respond to the emotions of others,and influence others is referred to as relationship management.

(True/False)
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The tendency to place the primary responsibility for one's success or failure either within oneself (internally)or on outside forces (externally)is called the ____________________.

(Short Answer)
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____________________ is the belief that power and status differences should exist within the organization.

(Short Answer)
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____ is defined as a positive attitude toward one's job.

(Multiple Choice)
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Loyalty to and heavy involvement in one's organization refers to organizational commitment.

(True/False)
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According to one recent book,the secret to success in work and life is likability.

(True/False)
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Type A behavior pattern is characterized by all of these EXCEPT

(Multiple Choice)
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Which of the following refers to work behavior that goes beyond job requirements and contributes as needed to the organization's success?

(Multiple Choice)
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