Exam 1: Communicating and Leading at Work

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In an effectively led team,team members are less likely to be absent.

(True/False)
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Define task and process functions and provide three examples of roles specific to each.

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There is a single set of traits or characteristics that can predict who will be a leader.

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Amanda is addressing a gathering of human resource professionals at her company's large lecture auditorium.She is informing them about the new automated careers system,which will let potential employees apply for positions online.According to your textbook,this is considered .

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Military leaders often assume an authoritarian leadership style.

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Kristen is delivering a presentation to a group of clients,but one of her client's cell phones continues to ring.This causes Kristen to become aggravated because she is worried that the other clients will not hear her message.Which of the following elements is causing Kristen's aggravation?

(Multiple Choice)
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Identify and explain at least three differences between a manager and a leader.

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Using the "silent treatment" ensures that a conversation will NOT be transactional.

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It is possible for someone to be a leader even without being designated to assume a specific leadership role.

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Customizing messages to enhance message clarity and considering the personal,social,and cultural characteristics of listeners is the description of which communication principle?

(Multiple Choice)
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