Exam 1: Communicating and Leading at Work

Explain the differences between each of the three contexts of communication.

Transformational leaders are so effective because they focus most of their energy on the past in order to fix mistakes.

As a leader John often gets input from all members of the group,has them vote on actions to take and is focused on the group succeeding and not his own personal success.John demonstrates which type of leadership??

Suzy has been working for the same leader for the past 10 years; however,her old boss just retired and she has been assigned to a new supervisor.Her new boss is nothing like her old boss.Her old boss would simply make all of the decisions and tell everyone in the area how to perform their job effectively.But,her new boss gives minimal direction and rarely volunteers information.What style of leadership does her new boss prescribe to?

Kim is great at public speaking; this means she must also be effective at communicating interpersonally and in a group.

Define the three leadership styles presented in the textbook and explain when each style would be most effective.

While David is talking during a meeting,he notices several team members beginning to shuffle their feet,while others are nodding off.David notices this and adapts his communication by making the meeting more interactive in hopes that it will wake people up.This simultaneous exchange of messages is called .

In a recent survey of recruiters from companies with more than 50,000 employees,communication skills were cited as the single most important factor in choosing managers.

Kelley is the leader of her English Club; she will often plan,schedule,and facilitate the weekly meetings.According to your textbook Kelley is performing as a leader.

Of the three communication contexts (interpersonal,group,public),public communication has the distinction of being the one that has been formally studied the longest.

In the textbook,the primary distinction between the definition of communication and human communication involves .

A is someone who has been appointed to coordinate and facilitate others in accomplishing a task/job.

Briefly explain the four key elements of human communication.

It is not possible for someone to perform both task and process functions.

Define and explain the difference between interpersonal and impersonal communication.

The of a communication message is the new information,ideas,or suggested actions the speaker wishes to express.

You are a member of a group trying to solve a technical problem where you work.What should you do to be an effective follower?

Groups with highly structured goals and a high level of stress may work best with a more authoritarian leadership style.

Interpersonal communication is mutually influential.

Democratic leaders are more likely than the authoritarian leader to listen and thoughtfully respond to the wishes of the team.