Question 1

What are the four spatial zones identified by Edward T.Hall,and in what situation is it most appropriate to utilize each spatial zone?

Accepted Answer

The four spatial zones are intimate spac

Question 2

In order to express empathy,you must have personally gone through the same situation.

Accepted Answer

A) True 
 B)False

Question 3

According to your textbook,"pulling rank" violates the "be genuine rather than manipulate" principle of supportive verbal messages.

Accepted Answer

A) True 
 B)False

Question 4

Sexual harassment is not welcome,not asked for,and not returned.

Accepted Answer

A) True 
 B)False

Question 5

According to your textbook,what are the four characteristics that make nonverbal messages unique from verbal messages? Briefly describe each.

Accepted Answer

-First,nonverbal messages convey feeling

Question 6

Identify the three goals of a clear verbal message and the three tools discussed to meet each goal.

Accepted Answer

Clear verbal messages are concrete,conci

Question 7

The study of touch is called .

Accepted Answer

A) kinesics 
B) haptics 
C) vocalic 
D) proxemics 
A) kinesics 
B) haptics 
C) vocalic 
D) proxemics

Question 8

The primary difference between a denotative meaning and a connotative meaning is that .

Accepted Answer

A) denotative meanings are based on interpretation, while connotative meanings are literal 
B) denotative meanings are literal, while connotative meanings are based on interpretation 
C) denotative meanings are strategically ambiguous, while connotative meanings are concrete 
D) denotative meanings are based on jargon, while connotative meanings are concise 
A) denotative meanings are based on interpretation, while connotative meanings are literal 
B) denotative meanings are literal, while connotative meanings are based on interpretation 
C) denotative meanings are strategically ambiguous, while connotative meanings are concrete 
D) denotative meanings are based on jargon, while connotative meanings are concise

Question 9

messages are communicated through physical appearance,posture,movement,facial expressions,eye contact,and touch.

Accepted Answer

A) Verbal 
B) Nonverbal 
C) Complex 
D) Connotative 
A) Verbal 
B) Nonverbal 
C) Complex 
D) Connotative

Question 10

Which of the following statements best describes the difference between a self-focused message and an other-focused message?

Accepted Answer

A) Other-focused messages are source-centered, while self-focused messages are receiver-centered. 
B) Other-focused messages are more concrete than self-focused messages. 
C) Other-focused messages are about solutions, while self-focused messages are about problems. 
D) Other-focused messages are receiver-centered, while self-focused messages are source-centered. 
A) Other-focused messages are source-centered, while self-focused messages are receiver-centered. 
B) Other-focused messages are more concrete than self-focused messages. 
C) Other-focused messages are about solutions, while self-focused messages are about problems. 
D) Other-focused messages are receiver-centered, while self-focused messages are source-centered.

Question 11

Katie told her coworker,"You need to fix the problem now!" Katie was using a problem orientation with her verbal message.

Accepted Answer

A) True 
 B)False

Question 12

When texting,which of the following is NOT a guideline your textbook encourages?

Accepted Answer

A) Don't use text messages to convey important information. 
B) Don't use emoticons. 
C) Don't text anything confidential. 
D) Introduce yourself in the message if the person doesn't have your number. 
A) Don't use text messages to convey important information. 
B) Don't use emoticons. 
C) Don't text anything confidential. 
D) Introduce yourself in the message if the person doesn't have your number.

Question 13

is a nonverbal communication code that is based upon physical attraction,clothing and artifacts.

Accepted Answer

A) Haptics 
B) Complementing 
C) Body Movement 
D) Physical Appearance 
A) Haptics 
B) Complementing 
C) Body Movement 
D) Physical Appearance

Question 14

Office size expresses status in many companies.

Accepted Answer

A) True 
 B)False

Question 15

The connotative meaning to a word can be found in the dictionary.

Accepted Answer

A) True 
 B)False

Question 16

Your friend hugging you while,at the same time,telling you that she loves you is an example of regulating.

Accepted Answer

A) True 
 B)False

Question 17

Xavier wants to be strategically ambiguous with his company's holiday card so as not to offend any of his clients.Which of the following is the most abstract message?

Accepted Answer

A) Merry Christmas 
B) Happy Holidays 
C) Season's Greetings 
D) Happy Hanukah 
A) Merry Christmas 
B) Happy Holidays 
C) Season's Greetings 
D) Happy Hanukah

Question 18

The nonverbal aspects of the voice,including pitch,rate,and volume is .

Accepted Answer

A) kinesics 
B) proximity 
C) haptics 
D) vocalics 
A) kinesics 
B) proximity 
C) haptics 
D) vocalics

Question 19

Mark and Stan are having a conversation at work and Stan is feeling fairly uncomfortable because he feels that Mark is standing too close to him.Every time that Stan makes an attempt to take a step back,Mark moves forward to keep the distance at about two feet.What spatial zone was Mark using?

Accepted Answer

A) Intimate space 
B) Personal space 
C) Social space 
D) Public space 
A) Intimate space 
B) Personal space 
C) Social space 
D) Public space

Question 20

The space and distance we maintain from others in our communication with them is called .

Accepted Answer

A) haptics 
B) vocalic 
C) proximity 
D) back-channel cue 
A) haptics 
B) vocalic 
C) proximity 
D) back-channel cue

What are the four spatial zones identified by Edward T.Hall,and in what situation is it most appropriate to utilize each spatial zone?

In order to express empathy,you must have personally gone through the same situation.

According to your textbook,"pulling rank" violates the "be genuine rather than manipulate" principle of supportive verbal messages.

Sexual harassment is not welcome,not asked for,and not returned.

According to your textbook,what are the four characteristics that make nonverbal messages unique from verbal messages? Briefly describe each.

Identify the three goals of a clear verbal message and the three tools discussed to meet each goal.

The study of touch is called .

The primary difference between a denotative meaning and a connotative meaning is that .

messages are communicated through physical appearance,posture,movement,facial expressions,eye contact,and touch.

Which of the following statements best describes the difference between a self-focused message and an other-focused message?

Katie told her coworker,"You need to fix the problem now!" Katie was using a problem orientation with her verbal message.

When texting,which of the following is NOT a guideline your textbook encourages?

is a nonverbal communication code that is based upon physical attraction,clothing and artifacts.

Office size expresses status in many companies.

The connotative meaning to a word can be found in the dictionary.

Your friend hugging you while,at the same time,telling you that she loves you is an example of regulating.

Xavier wants to be strategically ambiguous with his company's holiday card so as not to offend any of his clients.Which of the following is the most abstract message?

The nonverbal aspects of the voice,including pitch,rate,and volume is .

Mark and Stan are having a conversation at work and Stan is feeling fairly uncomfortable because he feels that Mark is standing too close to him.Every time that Stan makes an attempt to take a step back,Mark moves forward to keep the distance at about two feet.What spatial zone was Mark using?

The space and distance we maintain from others in our communication with them is called .

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

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Exam 3: Using Verbal and Nonverbal Messages

What are the four spatial zones identified by Edward T.Hall,and in what situation is it most appropriate to utilize each spatial zone?

In order to express empathy,you must have personally gone through the same situation.

According to your textbook,"pulling rank" violates the "be genuine rather than manipulate" principle of supportive verbal messages.

Sexual harassment is not welcome,not asked for,and not returned.

According to your textbook,what are the four characteristics that make nonverbal messages unique from verbal messages? Briefly describe each.

Identify the three goals of a clear verbal message and the three tools discussed to meet each goal.

The study of touch is called .

The primary difference between a denotative meaning and a connotative meaning is that .

messages are communicated through physical appearance,posture,movement,facial expressions,eye contact,and touch.

Which of the following statements best describes the difference between a self-focused message and an other-focused message?

Katie told her coworker,"You need to fix the problem now!" Katie was using a problem orientation with her verbal message.

When texting,which of the following is NOT a guideline your textbook encourages?

is a nonverbal communication code that is based upon physical attraction,clothing and artifacts.

Office size expresses status in many companies.

The connotative meaning to a word can be found in the dictionary.

Your friend hugging you while,at the same time,telling you that she loves you is an example of regulating.

Xavier wants to be strategically ambiguous with his company's holiday card so as not to offend any of his clients.Which of the following is the most abstract message?

The nonverbal aspects of the voice,including pitch,rate,and volume is .

Mark and Stan are having a conversation at work and Stan is feeling fairly uncomfortable because he feels that Mark is standing too close to him.Every time that Stan makes an attempt to take a step back,Mark moves forward to keep the distance at about two feet.What spatial zone was Mark using?

The space and distance we maintain from others in our communication with them is called .

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters