Question 1

When using a problem-and-solution organization,you should always devote equal time to the problem and the solution.

Accepted Answer

A) True 
 B)False

Question 2

When you are confronted with information that is inconsistent with your current thinking or feelings,you experience a kind of psychological discomfort called _.

Accepted Answer

A) cognitive dissonance 
B) inductive reasoning 
C) deductive reasoning 
D) refutation 
A) cognitive dissonance 
B) inductive reasoning 
C) deductive reasoning 
D) refutation

Question 3

When presenting an award,you should talk about the history and significance of the award.

Accepted Answer

A) True 
 B)False

Question 4

Persuasive speakers intentionally try to change or reinforce listener's feelings,ideas,or behavior.

Accepted Answer

A) True 
 B)False

Question 5

Your textbook prescribes various strategies for making special presentations.List two tips for each of the following special presentations: introducing others,presenting an award,accepting an award.

Accepted Answer

-When introducing others,be brief and be

Question 6

All public relations speeches make policy recommendations.

Accepted Answer

A) True 
 B)False

Question 7

According to the hierarchy of needs,basic safety needs have to be satisfied before we attend to any other concern.

Accepted Answer

A) True 
 B)False

Question 8

specify what you want trainees to be able to do following the training presentation.

Accepted Answer

A) Training objectives 
B) Task assessment 
C) Task analysis 
D) Questionnaire 
A) Training objectives 
B) Task assessment 
C) Task analysis 
D) Questionnaire

Question 9

Paul's boss has asked him to develop training on the company's new software.What should Paul's first step be?

Accepted Answer

A) Analyze the training task 
B) Develop training objectives 
C) Organize training content 
D) Select training resources 
A) Analyze the training task 
B) Develop training objectives 
C) Organize training content 
D) Select training resources

Question 10

Which of the following is NOT true of the difference between training and education?

Accepted Answer

A) Training emphasizes doing; education emphasizes knowing. 
B) Training emphasizes a certain level of skill; training does not evaluate mastery of a skill by comparing one trainee with another, as is done in a classroom. 
C) Training prescribes a step-by-step approach; education is typically less concerned with performing a linear sequence of behaviors. 
D) Training operates as an open system; education operates in more of a closed system. 
A) Training emphasizes doing; education emphasizes knowing. 
B) Training emphasizes a certain level of skill; training does not evaluate mastery of a skill by comparing one trainee with another, as is done in a classroom. 
C) Training prescribes a step-by-step approach; education is typically less concerned with performing a linear sequence of behaviors. 
D) Training operates as an open system; education operates in more of a closed system.

When using a problem-and-solution organization,you should always devote equal time to the problem and the solution.

When you are confronted with information that is inconsistent with your current thinking or feelings,you experience a kind of psychological discomfort called _.

When presenting an award,you should talk about the history and significance of the award.

Persuasive speakers intentionally try to change or reinforce listener's feelings,ideas,or behavior.

Your textbook prescribes various strategies for making special presentations.List two tips for each of the following special presentations: introducing others,presenting an award,accepting an award.

All public relations speeches make policy recommendations.

According to the hierarchy of needs,basic safety needs have to be satisfied before we attend to any other concern.

specify what you want trainees to be able to do following the training presentation.

Paul's boss has asked him to develop training on the company's new software.What should Paul's first step be?

Which of the following is NOT true of the difference between training and education?

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Writing for Business

Managing Time: Managing Information

Filters

Exam 13: Achieving Your Presentation Goals: Informing, Persuading and Relating

When using a problem-and-solution organization,you should always devote equal time to the problem and the solution.

When you are confronted with information that is inconsistent with your current thinking or feelings,you experience a kind of psychological discomfort called _.

When presenting an award,you should talk about the history and significance of the award.

Persuasive speakers intentionally try to change or reinforce listener's feelings,ideas,or behavior.

Your textbook prescribes various strategies for making special presentations.List two tips for each of the following special presentations: introducing others,presenting an award,accepting an award.

All public relations speeches make policy recommendations.

According to the hierarchy of needs,basic safety needs have to be satisfied before we attend to any other concern.

specify what you want trainees to be able to do following the training presentation.

Paul's boss has asked him to develop training on the company's new software.What should Paul's first step be?

Which of the following is NOT true of the difference between training and education?

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Writing for Business

Managing Time: Managing Information

Filters