Exam 3: The Marketplace and Customers: Analysing the Environment

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Environmental concerns have been on the decline in the past decade;more government legislation and the green movement may be the cause of this trend.

(True/False)
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Systematic methods for collecting information about the marketing environment include ________ ________ and ________ ________.

(Short Answer)
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A firm that markets wild and crazy games for teens to play at parties is targeting a business market.

(True/False)
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Population diversity refers to changes in a population's ethnic composition.

(True/False)
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In Australia,legislation dealing with a wide range of business activities relevant to marketers,including sections dealing with deceptive advertising,is called the ________.

(Multiple Choice)
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Most household income is used up in purchasing food,housing and transportation.

(True/False)
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Which of the following is an example of a core belief?

(Multiple Choice)
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LandPort Transportation and Omega Warehousing move and store the products your company sells.The two businesses are examples of ________.

(Multiple Choice)
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Outline two potential drawbacks of creating separate products and marketing programs for each of the generational segments.

(Essay)
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Social environment refers to the trend towards increased use of social media such as Facebook and Twitter.

(True/False)
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Which type of organisation helps companies to stock and move goods from their points of origin to their destination?

(Multiple Choice)
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A society's basic values,perceptions,preferences and behaviours are all part of its ________ environment.

(Multiple Choice)
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Hardware retailer,Bunnings,has a sustainability policy in place and has been a leader in recycling.Among Bunnings' sustainability practices has been the elimination of free single-use plastic shopping bags.Instead of automatically offering shoppers a single use plastic bag,customers may help themselves to a recycled box or alternatively purchase an enviro-bag.Savings generated from the elimination of bags is now donated to the Keep Australia Beautiful Council.Bunnings is most likely responding to ________.

(Multiple Choice)
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Even the most liberal advocates of free-market economies agree that the system works best with ________ regulation.

(Multiple Choice)
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Population diversity includes nearly 5 million Australasians living with a(n)________.

(Short Answer)
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The most important demographic trend in Australia and New Zealand is the ________.

(Multiple Choice)
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Outline some components of a successful marketing program aimed at Millennials?

(Essay)
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Consumer organisations such as environmental and minority groups that may question a company's marketing decisions are referred to as local publics.

(True/False)
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A(n)________ stance means taking aggressive actions to affect the publics and forces in their marketing environment.

(Short Answer)
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The microenvironment consists of larger societal forces that affect a company,such as demographic,economic,political and cultural forces.

(True/False)
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