Exam 3: The Marketplace and Customers: Analysing the Environment
Exam 1: Marketing: Creating and Capturing Customer Value142 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, value and Relationships163 Questions
Exam 3: The Marketplace and Customers: Analysing the Environment163 Questions
Exam 4: Marketing Analytics: Gaining Customer Insights172 Questions
Exam 5: Buyer Behaviour: Understanding Consumer and Business Buyers167 Questions
Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers191 Questions
Exam 7: Products, services and Brands: Offering Customer Value173 Questions
Exam 8: New Products: Developing and Managing Innovation172 Questions
Exam 9: Pricing: Capturing Customer Value167 Questions
Exam 10: Placement: Customer Value Fulfilment147 Questions
Exam 11: Communicating Customer Value: Advertising and Public Relations172 Questions
Exam 12: Personal Selling and Sales Promotion: Creating Value in Relationships174 Questions
Exam 13: Direct and Digital Marketing: Interactivity and Fulfilment133 Questions
Exam 14: Sustainable Marketing: Social Responsibility, ethics and Legal Compliance166 Questions
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Ernst Engel's laws generally have been supported by recent studies.He discovered that as family income rises,the percentage spent on ________ declines and the percentage spent on ________ remains about constant.
(Multiple Choice)
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Which of the following descriptions most accurately characterises Gen Xers?
(Multiple Choice)
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Although they might now be feeling the pinch of the weakened economy,baby boomers are still the ________ cohort.
(Short Answer)
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Marketing management cannot always control __________ forces.
(Short Answer)
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Trends in people's views of organisations indicate that which of the following has occurred in the past two decades?
(Multiple Choice)
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It would be a mistake to think of the older boomers as phasing out or slowing down.Today's boomers think ________,no matter what their chronological age.
(Short Answer)
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In the natural environment,a renewed love of things natural has created a market Of consumers who seek out natural,organic good.
(True/False)
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________ intermediaries include banks,credit organisations,insurance organisations and other businesses whose role includes helping to insure against the risks associated with the buying and selling of goods.
(Short Answer)
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Overseas buyers,including consumers,producers,resellers and governments,are part of the ________ market.
(Short Answer)
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Members of which type of market buy goods and services for further processing or for use in their production process?
(Multiple Choice)
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Some experts warn against extensive use of ________ marketing since each generation spans decades of time and many socioeconomic levels.
(Short Answer)
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Marketers often split Generation Z into three smaller groups: ________,________ and ________.
(Short Answer)
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Consumer groups,environmental groups,minority groups and other public interest groups that question an organisation's marketing decisions are part of the ________ public.
(Short Answer)
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Your marketing department is currently researching the size,density,location,age and occupations of your target market.Which environment is being researched?
(Multiple Choice)
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Trudie works for a distribution channel firm that helps several electronics companies find customers or make sales to them.Trudie works for a reseller.
(True/False)
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The boom of internet marketing has led to consumer concerns about ________.
(Multiple Choice)
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Marketers supplying just the right combination of product quality and good service at a fair price is known as ________ marketing.
(Short Answer)
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The natural resources that are needed as inputs by marketers or that are affected by marketing activities are referred to as the ________.
(Multiple Choice)
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Forces that affect new technologies and create new product and market opportunities form part of the ________ environment.
(Short Answer)
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