Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers
Exam 1: Marketing: Creating and Capturing Customer Value142 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, value and Relationships163 Questions
Exam 3: The Marketplace and Customers: Analysing the Environment163 Questions
Exam 4: Marketing Analytics: Gaining Customer Insights172 Questions
Exam 5: Buyer Behaviour: Understanding Consumer and Business Buyers167 Questions
Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers191 Questions
Exam 7: Products, services and Brands: Offering Customer Value173 Questions
Exam 8: New Products: Developing and Managing Innovation172 Questions
Exam 9: Pricing: Capturing Customer Value167 Questions
Exam 10: Placement: Customer Value Fulfilment147 Questions
Exam 11: Communicating Customer Value: Advertising and Public Relations172 Questions
Exam 12: Personal Selling and Sales Promotion: Creating Value in Relationships174 Questions
Exam 13: Direct and Digital Marketing: Interactivity and Fulfilment133 Questions
Exam 14: Sustainable Marketing: Social Responsibility, ethics and Legal Compliance166 Questions
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To use a difference to distinguish a product from its competitors,the difference must be important,distinctive,________,communicable,pre-emptive,affordable and profitable.
(Short Answer)
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When New Port Shipping uses segmented marketing,it targets several segments and designs separate offers for each one.This approach is called ________ marketing.
(Multiple Choice)
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Typically,developing a strong position within a few or several market segments creates more total sales than ________ marketing across all segments.
(Multiple Choice)
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At a recent marketing seminar,the featured speaker stated that a target market consists of a set of buyers who share common needs or characteristics that the company decides to serve.This is a correct definition.
(True/False)
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Which type of segmentation centres on the use of the word when,such as when consumers get the idea to buy,when they actually make their purchase or when they use the purchased item?
(Multiple Choice)
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Advertising guru,Rosser Reeves,believed that firms should develop a USP for each brand and stick to it.What does USP stand for?
(Multiple Choice)
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Which of the following is NOT one of the reasons a segment would be less attractive to a company?
(Multiple Choice)
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ByTheWay Ventures chose a differentiated marketing strategy.The company had to weigh ________ against ________ when selecting this strategy.
(Multiple Choice)
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Ford Motor Company emphasises 'Quality first-Ford tough' in its truck products.The company has developed a differentiation strategy based on ________.
(Multiple Choice)
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In general,a company should enter only segments in which it can ________ .
(Multiple Choice)
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It is considered socially irresponsible when the marketing of adult products spills over into the marketing towards _____.
(Multiple Choice)
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Unilever,a company active in the cosmetics and toiletries market,is most likely primarily using which type of segmentation with its Lynx product?
(Multiple Choice)
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Many firms make an effort to identify smaller,better-defined target groups by using ________.
(Multiple Choice)
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When Pacific Fisheries groups its customers as countries by regions such as Asia,Australia or New Zealand,it is using which segmenting base?
(Multiple Choice)
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By looking at customers who are shifting away from its brand,the company can learn about its marketing ________.
(Short Answer)
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When a company chooses a target marketing strategy,its choices are influenced by factors related to company resources,the degree of product variability and the product's life-cycle stage.
(True/False)
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Superior Auto Sales,a chain of high-end used car dealerships,wants to sum up its company positioning and brand positioning in a formal way.Superior's management would use a ________.
(Multiple Choice)
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In ________ marketing,an organisation designs separate offers for each of the identified target markets.
(Short Answer)
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________ segmentation divides a market into groups according to occasions when buyers get the idea to buy,make a purchase or use a product.
(Short Answer)
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The most attractive market segments are likely to be ________.
(Multiple Choice)
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