Question 1

Henri Fayol, in the early part of the twentieth century proposed that all managers perform ________ functions.

Accepted Answer

A)  three 
B)  four 
C)  five 
D)  nine 
A)  three 
B)  four 
C)  five 
D)  nine

Question 2

According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

Accepted Answer

A)  informational 
B)  interpersonal 
C)  technical 
D)  decisional 
A)  informational 
B)  interpersonal 
C)  technical 
D)  decisional

Question 3

When Michael meets with Betty and Joyce to discuss a complaint filed by one of the employees in the production department, he requires which of the following managerial skills?

Accepted Answer

A)  technical skills 
B)  human skills 
C)  conceptual skills 
D)  empirical skills 
A)  technical skills 
B)  human skills 
C)  conceptual skills 
D)  empirical skills

Question 4

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

Accepted Answer

A)  Commanding 
B)  Managing 
C)  Planning 
D)  Organizing 
A)  Commanding 
B)  Managing 
C)  Planning 
D)  Organizing

Question 5

Kelly, Ben, Dan, and McKenna are part of an organization that has a ________.

Accepted Answer

A)  traditional committee structure 
B)  traditional pyramid structure 
C)  modern matrix structure 
D)  modern jury structure 
A)  traditional committee structure 
B)  traditional pyramid structure 
C)  modern matrix structure 
D)  modern jury structure

Question 6

McKenna is a ________.

Accepted Answer

A)  top manager 
B)  supervisor 
C)  middle manager 
D)  first-line manager 
A)  top manager 
B)  supervisor 
C)  middle manager 
D)  first-line manager

Question 7

Figurehead, leader, and liaison are all interpersonal managerial roles according to Mintzberg.

Accepted Answer

A) True 
 B)False

Question 8

A portion of a manager's job, especially at lower organizational levels may entail duties that are often more clerical than managerial.

Accepted Answer

A) True 
 B)False

Question 9

Ben and Dan are ________.

Accepted Answer

A)  top managers 
B)  middle managers 
C)  supervisors 
D)  first-line managers 
A)  top managers 
B)  middle managers 
C)  supervisors 
D)  first-line managers

Question 10

Briefly describe the importance of innovation and sustainability to the manager's job.

Accepted Answer

Innovation means doing things differentl

Question 11

Which of the following represents one of the challenges of management?

Accepted Answer

A)  enjoy relatively easy work 
B)  support, coach, and nurture others 
C)  have little influence on organizational outcomes 
D)  have to deal with a variety of personalities 
A)  enjoy relatively easy work 
B)  support, coach, and nurture others 
C)  have little influence on organizational outcomes 
D)  have to deal with a variety of personalities

Question 12

Understanding building codes would be considered a ________ skill for a building contractor.

Accepted Answer

A)  human 
B)  technical 
C)  conceptual 
D)  empirical 
A)  human 
B)  technical 
C)  conceptual 
D)  empirical

Question 13

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the following management functions?

Accepted Answer

A)  controlling 
B)  leading 
C)  planning 
D)  organizing 
A)  controlling 
B)  leading 
C)  planning 
D)  organizing

Question 14

Which of the following is not an example of an interpersonal role according to Mintzberg?

Accepted Answer

A)  figurehead 
B)  leader 
C)  liaison 
D)  spokesperson 
A)  figurehead 
B)  leader 
C)  liaison 
D)  spokesperson

Question 15

Which of the following is an example of an efficient manufacturing technique?

Accepted Answer

A)  cutting inventory levels 
B)  increasing the amount of time to manufacture products 
C)  increasing product reject rates 
D)  meeting customers' rigorous demand 
A)  cutting inventory levels 
B)  increasing the amount of time to manufacture products 
C)  increasing product reject rates 
D)  meeting customers' rigorous demand

Question 16

________ have titles such as executive vice president, chief operating officer, and chief executive officer.

Accepted Answer

A)  Team leaders 
B)  Middle managers 
C)  First-line managers 
D)  Top managers 
A)  Team leaders 
B)  Middle managers 
C)  First-line managers 
D)  Top managers

Question 17

Which of the following is true concerning the three managerial skills?

Accepted Answer

A)  Technical skills tend to be most important for middle-level managers. 
B)  Conceptual skills are most important for lower-level managers. 
C)  Human skills remain equally important to all levels of management. 
D)  Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart. 
A)  Technical skills tend to be most important for middle-level managers. 
B)  Conceptual skills are most important for lower-level managers. 
C)  Human skills remain equally important to all levels of management. 
D)  Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart.

Question 18

Which of the following is true regarding the changes that a manager's job is undergoing?

Accepted Answer

A)  Managers practicing sustainability integrate economic, environmental, and social opportunities into the business strategy. 
B)  Digitization hardly affects a manager's responsibilities. 
C)  According to managers, employees contribute the least to the success of a customer service organization. 
D)  Innovative efforts are exclusively important for managers serving in high-tech organizations. 
A)  Managers practicing sustainability integrate economic, environmental, and social opportunities into the business strategy. 
B)  Digitization hardly affects a manager's responsibilities. 
C)  According to managers, employees contribute the least to the success of a customer service organization. 
D)  Innovative efforts are exclusively important for managers serving in high-tech organizations.

Question 19

Managers play an important role in dealing with various challenges being faced by organizations today.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements regarding managers in today's world is accurate?

Accepted Answer

A)  Their age range is limited to between 30 and 65 years. 
B)  They are found only in large corporations. 
C)  They can be found exclusively in for-profit organizations. 
D)  The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors. 
A)  Their age range is limited to between 30 and 65 years. 
B)  They are found only in large corporations. 
C)  They can be found exclusively in for-profit organizations. 
D)  The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.

Henri Fayol, in the early part of the twentieth century proposed that all managers perform ________ functions.

According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

When Michael meets with Betty and Joyce to discuss a complaint filed by one of the employees in the production department, he requires which of the following managerial skills?

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

Kelly, Ben, Dan, and McKenna are part of an organization that has a ________.

McKenna is a ________.

Figurehead, leader, and liaison are all interpersonal managerial roles according to Mintzberg.

A portion of a manager's job, especially at lower organizational levels may entail duties that are often more clerical than managerial.

Ben and Dan are ________.

Briefly describe the importance of innovation and sustainability to the manager's job.

Which of the following represents one of the challenges of management?

Understanding building codes would be considered a ________ skill for a building contractor.

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the following management functions?

Which of the following is not an example of an interpersonal role according to Mintzberg?

Which of the following is an example of an efficient manufacturing technique?

________ have titles such as executive vice president, chief operating officer, and chief executive officer.

Which of the following is true concerning the three managerial skills?

Which of the following is true regarding the changes that a manager's job is undergoing?

Managers play an important role in dealing with various challenges being faced by organizations today.

Which of the following statements regarding managers in today's world is accurate?

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 1: Management and Organizations

Henri Fayol, in the early part of the twentieth century proposed that all managers perform ________ functions.

According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

When Michael meets with Betty and Joyce to discuss a complaint filed by one of the employees in the production department, he requires which of the following managerial skills?

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

Kelly, Ben, Dan, and McKenna are part of an organization that has a ________.

McKenna is a ________.

Figurehead, leader, and liaison are all interpersonal managerial roles according to Mintzberg.

A portion of a manager's job, especially at lower organizational levels may entail duties that are often more clerical than managerial.

Ben and Dan are ________.

Briefly describe the importance of innovation and sustainability to the manager's job.

Which of the following represents one of the challenges of management?

Understanding building codes would be considered a ________ skill for a building contractor.

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the following management functions?

Which of the following is not an example of an interpersonal role according to Mintzberg?

Which of the following is an example of an efficient manufacturing technique?

________ have titles such as executive vice president, chief operating officer, and chief executive officer.

Which of the following is true concerning the three managerial skills?

Which of the following is true regarding the changes that a manager's job is undergoing?

Managers play an important role in dealing with various challenges being faced by organizations today.

Which of the following statements regarding managers in today's world is accurate?

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters