Question 1

Managers with good ________ know how to communicate, motivate and lead to get the best out of their people.

Accepted Answer

A)  human skills 
B)  conceptual skills 
C)  technical skills 
D)  empirical skills 
A)  human skills 
B)  conceptual skills 
C)  technical skills 
D)  empirical skills

Question 2

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management, and why?

Accepted Answer

Robert L.Katz proposed that managers nee

Question 3

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Accepted Answer

A)  First-line managers 
B)  Top managers 
C)  Production managers 
D)  Research managers 
A)  First-line managers 
B)  Top managers 
C)  Production managers 
D)  Research managers

Question 4

In traditionally structured organizations managers can be classified as first-line managers, middle managers, or top managers.

Accepted Answer

A) True 
 B)False

Question 5

Effectiveness refers to getting the most output from the least amount of input.

Accepted Answer

A) True 
 B)False

Question 6

A manager resolving conflict among organizational members is performing which of the following functions?

Accepted Answer

A)  controlling 
B)  planning 
C)  organizing 
D)  leading 
A)  controlling 
B)  planning 
C)  organizing 
D)  leading

Question 7

When Michael manages the employees who produce the product, he is utilizing his ________.

Accepted Answer

A)  conceptual skills 
B)  empirical skills 
C)  technical skills 
D)  human skills 
A)  conceptual skills 
B)  empirical skills 
C)  technical skills 
D)  human skills

Question 8

Michael's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

Accepted Answer

A)  conceptual 
B)  communication 
C)  effectiveness 
D)  interpersonal 
A)  conceptual 
B)  communication 
C)  effectiveness 
D)  interpersonal

Question 9

Supervisor is another name for which of the following?

Accepted Answer

A)  team leader 
B)  middle manager 
C)  first-line manager 
D)  top manager 
A)  team leader 
B)  middle manager 
C)  first-line manager 
D)  top manager

Question 10

Which of the following skills involves the ability to work well with other people, both individually and in a group?

Accepted Answer

A)  technical skills 
B)  assessment skills 
C)  planning skills 
D)  human skills 
A)  technical skills 
B)  assessment skills 
C)  planning skills 
D)  human skills

Question 11

A great manager makes a job more enjoyable and productive.

Accepted Answer

A) True 
 B)False

Question 12

List at least five rewards and five challenges of being a manager.

Accepted Answer

Rewards of Being a Manager:
a.Managers c

Question 13

The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.

Accepted Answer

A)  interpersonal 
B)  informational 
C)  technical 
D)  decisional 
A)  interpersonal 
B)  informational 
C)  technical 
D)  decisional

Question 14

________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.

Accepted Answer

A)  Henri Fayol 
B)  Abraham Maslow 
C)  Henry Mintzberg 
D)  Peter Drucker 
A)  Henri Fayol 
B)  Abraham Maslow 
C)  Henry Mintzberg 
D)  Peter Drucker

Question 15

What is universality of management? Why is it important?

Accepted Answer

Management is needed in all types and si

Question 16

When a manager performs the controlling function of management, he must monitor and evaluate performance.

Accepted Answer

A) True 
 B)False

Question 17

Technical skills include ________.

Accepted Answer

A)  experience gained by experiments that are used in performing managerial tasks 
B)  job specific knowledge needed to proficiently perform work tasks 
C)  the ability to work well with individuals and groups 
D)  skills managers use to think and to conceptualize about abstract and complex situations 
A)  experience gained by experiments that are used in performing managerial tasks 
B)  job specific knowledge needed to proficiently perform work tasks 
C)  the ability to work well with individuals and groups 
D)  skills managers use to think and to conceptualize about abstract and complex situations

Question 18

A ________ is an example of a first-line manager.

Accepted Answer

A)  division manager 
B)  store manager 
C)  regional manager 
D)  shift manager 
A)  division manager 
B)  store manager 
C)  regional manager 
D)  shift manager

Question 19

Innovation is confined to high-tech and other technologically sophisticated organizations.

Accepted Answer

A) True 
 B)False

Question 20

Disturbance handler is one of Mintzberg's interpersonal roles.

Accepted Answer

A) True 
 B)False

Managers with good ________ know how to communicate, motivate and lead to get the best out of their people.

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management, and why?

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

In traditionally structured organizations managers can be classified as first-line managers, middle managers, or top managers.

Effectiveness refers to getting the most output from the least amount of input.

A manager resolving conflict among organizational members is performing which of the following functions?

When Michael manages the employees who produce the product, he is utilizing his ________.

Michael's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

Supervisor is another name for which of the following?

Which of the following skills involves the ability to work well with other people, both individually and in a group?

A great manager makes a job more enjoyable and productive.

List at least five rewards and five challenges of being a manager.

The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.

________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.

What is universality of management? Why is it important?

When a manager performs the controlling function of management, he must monitor and evaluate performance.

Technical skills include ________.

A ________ is an example of a first-line manager.

Innovation is confined to high-tech and other technologically sophisticated organizations.

Disturbance handler is one of Mintzberg's interpersonal roles.

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 1: Management and Organizations

Managers with good ________ know how to communicate, motivate and lead to get the best out of their people.

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management, and why?

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

In traditionally structured organizations managers can be classified as first-line managers, middle managers, or top managers.

Effectiveness refers to getting the most output from the least amount of input.

A manager resolving conflict among organizational members is performing which of the following functions?

When Michael manages the employees who produce the product, he is utilizing his ________.

Michael's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

Supervisor is another name for which of the following?

Which of the following skills involves the ability to work well with other people, both individually and in a group?

A great manager makes a job more enjoyable and productive.

List at least five rewards and five challenges of being a manager.

The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.

________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.

What is universality of management? Why is it important?

When a manager performs the controlling function of management, he must monitor and evaluate performance.

Technical skills include ________.

A ________ is an example of a first-line manager.

Innovation is confined to high-tech and other technologically sophisticated organizations.

Disturbance handler is one of Mintzberg's interpersonal roles.

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters