Exam 13: Managing Human Resources

Which of the following steps in human resource management helps retain competent and high-performing employees?

Steve believes that achieving competitive success in business today requires that managers must understand employee requirements and institute processes that motivate them.He introduces in-house technical training programs for employees, as well as a provision to reimburse the tuition fees for employees who take up courses that benefit both the employee and the organization.Steve is using ________ to motivate and retain employees.

________ as a source of recruitment is limited to entry-level positions.

Downsizing is the planned elimination of ________ in an organization.

Steve believes that one of the reasons for the high turnover is that job roles are very poorly defined, creating confusion in the minds of the employees as to what is expected of them.However, even after undertaking a thorough job analysis and clearly defining the behaviors necessary to perform them, Steve finds that employee motivation and turnover is not sufficiently reduced.Which of the following, if true, could explain this apparent discrepancy?

Job rotation allows employees to work at different jobs in a particular area, thereby giving them exposure to a variety of tasks.

Summer day camps and job sharing are types of family-friendly benefits that organizations are offering today.

To help survivors of downsizing cope with the stress, managers provide ________.

A ________ includes both positive and negative aspects about the job and the company.

What is orientation? Discuss the two types of orientation.

A written statement that explains the job content, environment, and conditions of employment is called a ________.

________ are groups of nominated or elected employees who must be consulted when management makes decisions involving personnel.

Which of the following methods of performance appraisal allows the evaluator to focus on vital behaviors that separate effective work performance from ineffective work performance?

Explain high-performance work practices and list a few examples of such practices.

A disadvantage of using professional recruiting organizations is ________.

________ are a temporary involuntary termination that can last from a few weeks to several years.

The Civil Rights Act, Title VII prohibits discrimination of employees who are above 40 years of age.

Tim is a candidate for an automotive mechanic's position.He is asked to deconstruct and reconstruct part of an engine motor to demonstrate his skill.This is an an example of a(n) ________.

If human resource planning shows a surplus of employees, management can reduce the organization's workforce through ________.

An assessment that defines jobs and the behaviors necessary to perform them is known as a ________.