Exam 2: The Managerial Functions

Ernesto and Sam witnessed their co-worker, Dave, engaging in inappropriate behavior. They reported the incident to their supervisor, Tina, because she has the necessary _____ to deal with the issue.

Samuel has a strong relationship with his subordinates, who perceive him as possessing significant knowledge, skills, and expertise to manage effectively. Samuel possesses which level of power?

Simon pays annual dues to be a member of a legally recognized organization that represents him along with all of the other employees working at his manufacturing company. The organization Simon belongs to is referred to as a(n)

Managerial authority is not granted to individuals, but rather to the titles that they hold.

The supervisory role is a difficult and demanding role because supervisors are people "in the middle."

Generally, it is better for a supervisor to display power and formal authority.

What are the two main requirements of any supervisory position, and which of these usually determines the effectiveness of a supervisor's performance?

Which of the following are the managerial functions identified in the text?

Carl is a supervisor at his company and is having a problem with one of his subordinates. Rather than go to his boss right away to address the problem, he decides to first talk to some supervisors in other departments to see if they can relate and provide advice. This is an example of:

During supervisor training, Raquel learns that in disciplining workers, she must ensure that actions meet certain tests of fairness and just cause. Which of the following IS NOT an example of just or proper cause?

Managers are expected to be innovators; therefore, they must demonstrate:

There is a growing realization that an autocratic, coercive management style results in more productive, loyal employees.

The five functions of management can be viewed as a circular, continuous movement as each function flows into and overlaps with other functions.

What is the role of an arbitrator?

The ability to work with people is an important human relations skill.

It is not necessary for supervisors to delegate authority to lower levels for an organization to be effective.

Which function of management is necessary because few employees blindly obey?

Some have defined coordination as one of the managerial functions. The text suggests that coordination:

Conceptual skills include the ability to ascertain the hidden rules of an organization.

The acceptance theory of authority states that: