Exam 5: Understanding Consumer Behavior

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________ often occurs in the postpurchase stage of the consumer decision process,when consumers notice and read advertisements for the brand they just bought as evidence to support their decision.

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Three teenage girls spent an hour at a store trying on various outfits,looking at possible combinations,and asking each other,"How do you think this looks on me?" This situation is most closely related to which of the following situational influences?

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When conducting an information search,various product-rating organizations,such as government agencies and TV consumer programs,are known as

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Women make what percentage of new-car buying decisions?

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Subcultures refer to

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You have determined you want to buy an advanced hybrid vehicle,and a visit to Ford's website has revealed that the Ford Fusion Hybrid SE uses hybrid fuel technology with the latest in lithium-ion battery technology.You are currently in which stage of the consumer purchase decision process for this type of automobile?

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One evening while watching TV,your stomach growls.You see an ad for Subway.You walk to the Subway shop and buy a sandwich,which tastes great.In terms of behavioral learning,your hunger is a

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Once a consumer has completed the alternative evaluation stage of the consumer purchase decision process,the two remaining choices are

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During the consumer purchase decision process,an individual at the ________ stage will perceive differences between his or her ideal and actual situations big enough to trigger a decision.

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Figure 5-3 Figure 5-3    -In Figure 5-3 above,column A represents which of the following in terms of consumer involvement and product knowledge? -In Figure 5-3 above,column A represents which of the following in terms of consumer involvement and product knowledge?

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Stephan was excited about his newly purchased laptop.It had all the features he wanted and was very fast with a great display for his gaming.In addition,the $1,200 price tag was reasonable.The same day he took it out of the box,he saw an online special for a similar computer,on sale for only $1,000.Suddenly he began to doubt his purchase decision and worried that maybe he hadn't gotten such a good deal.Stephan was most likely experiencing

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Enlightened carmakers have hired women designers,engineers,and marketing executives to better understand the way women decide to buy new cars.They have learned that

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Consumers spend little time and effort evaluating alternatives in the purchase of flour and soap.The consumer purchase decision process for such staples involves ________,which is virtually a habit and typifies low-involvement decision making.

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Charlie was standing outside his classroom talking on the phone when a friend heard him say,"Thank you for taking my call so quickly.I'd like to order the 32-gigabyte 9.7-inch iPad Pro.I'll pick it up today at the Southdale Apple Store.Can I use the easy pay plan?" Charlie was in which stage of the consumer purchase decision process?

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Which of the following statements about Asian American buying patterns is most accurate?

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Which of the following products and services is an example of a low-involvement purchase?

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The ________ is influenced by situational,psychological,sociocultural,and marketing mix influences.

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Consumer socialization refers to

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The process by which an individual selects,organizes,and interprets information to create a meaningful picture of the world is referred to as

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The way people see themselves and the way they believe others see them is referred to as

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