Exam 20: Working With E-Mail
Exam 1: Computer Hardware75 Questions
Exam 2: Peripheral Devices75 Questions
Exam 3: System and Application Software75 Questions
Exam 4: Installing Software75 Questions
Exam 5: Getting Started With Windows 775 Questions
Exam 6: Working With Windows Settings and Accounts75 Questions
Exam 7: Working With Files75 Questions
Exam 8: Getting Started With Application Software75 Questions
Exam 9: Creating a Document75 Questions
Exam 10: Formatting a Document75 Questions
Exam 11: Finalizing a Document75 Questions
Exam 12: Creating a Worksheet75 Questions
Exam 13: Formatting a Worksheet75 Questions
Exam 14: Finalizing a Worksheet75 Questions
Exam 15: Creating a Presentation75 Questions
Exam 16: Finalizing a Presentation75 Questions
Exam 17: Creating a Database75 Questions
Exam 18: Finalizing a Database75 Questions
Exam 19: Networks75 Questions
Exam 20: Working With E-Mail75 Questions
Exam 21: Browsing the Web75 Questions
Exam 22: Computer Benefits and Risks75 Questions
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Most e-mail clients have a(n) ____ feature which automatically replies to e-mail messages, a feature sometimes referred to as "out of office response."
(Multiple Choice)
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Case 20-1
Matt is teaching his grandmother how to use e-mail. He is starting with a lesson on how to use the address book. Please answer the questions below.
-Matt's grandmother wants to be able to send an e-mail to all of her grandchildren at one time.Matt helps his grandmother to set up a(n) ____.
(Multiple Choice)
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When you use local e-mail, an e-mail ____ stores your incoming messages until you launch your e-mail client and get your mail.
(Multiple Choice)
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It is recommended that legal documents that require a signature should be sent electronically.
(True/False)
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-Referring to the figure above, to open the screen shown, you would click the ____ button.

(Multiple Choice)
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Unread mail is usually displayed in ____, and that feature helps to ensure that you've not missed an important message.
(Multiple Choice)
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A(n) ____________________ is a file, such as a document, photo, music clip, or spreadsheet, that is attached to and sent along with an e-mail message.
(Short Answer)
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The software you use to send, receive, and manage messages is called e-mail ____ software.
(Multiple Choice)
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E-mail messages have a standard format.What are the two major sections of an e-mail? Briefly describe each of these two sections.
(Essay)
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____________________ is unwanted electronic junk mail about medical products, low-cost loans, and software upgrades that often carries viruses and other malicious software.
(Short Answer)
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E-mail clients run special e-mail server software, which provides an electronic mailbox for each person, and sorts incoming messages into these mailboxes._________________________
(True/False)
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After you receive an e-mail message, you can pass the message on to other people-a process called "phishing." _________________________
(True/False)
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In order for e-mail to be routed correctly, each e-mail address must be unique.
(True/False)
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