Exam 20: Working With E-Mail

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Most e-mail clients have a(n) ____ feature which automatically replies to e-mail messages, a feature sometimes referred to as "out of office response."

(Multiple Choice)
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Case 20-1 Matt is teaching his grandmother how to use e-mail. He is starting with a lesson on how to use the address book. Please answer the questions below. -Matt's grandmother wants to be able to send an e-mail to all of her grandchildren at one time.Matt helps his grandmother to set up a(n) ____.

(Multiple Choice)
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When you use local e-mail, an e-mail ____ stores your incoming messages until you launch your e-mail client and get your mail.

(Multiple Choice)
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It is recommended that legal documents that require a signature should be sent electronically.

(True/False)
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Zipping files makes them smaller but increases transfer time.

(True/False)
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  -Referring to the figure above, to open the screen shown, you would click the ____ button. -Referring to the figure above, to open the screen shown, you would click the ____ button.

(Multiple Choice)
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Unread mail is usually displayed in ____, and that feature helps to ensure that you've not missed an important message.

(Multiple Choice)
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A(n) ____________________ is a file, such as a document, photo, music clip, or spreadsheet, that is attached to and sent along with an e-mail message.

(Short Answer)
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The software you use to send, receive, and manage messages is called e-mail ____ software.

(Multiple Choice)
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E-mail messages have a standard format.What are the two major sections of an e-mail? Briefly describe each of these two sections.

(Essay)
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____________________ is unwanted electronic junk mail about medical products, low-cost loans, and software upgrades that often carries viruses and other malicious software.

(Short Answer)
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E-mail clients run special e-mail server software, which provides an electronic mailbox for each person, and sorts incoming messages into these mailboxes._________________________

(True/False)
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After you receive an e-mail message, you can pass the message on to other people-a process called "phishing." _________________________

(True/False)
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____ are symbols that represent emotions.

(Multiple Choice)
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In order for e-mail to be routed correctly, each e-mail address must be unique.

(True/False)
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