Exam 6: Managing Change: Innovation and Diversity

Sexual harassment is any unwelcome behavior of a sexual nature.

__________ is probably the most widely used OD technique today.

What are the three major focuses of resistance to change?

George works for a governmental organization that strives to assume taxpayer dollars are carefully controlled through a rigid organizational structure that does not permit deviation from rules.The organization carefully follows its rules and has prevented fraud and improper use of resources.Although exceptions are possible,it is likely that George is part of a(n):

Involving employees and providing support and evaluation are steps for overcoming resistance to change.

Which type of change is the most important?

Typical team-building programs go through all of the following stages EXCEPT:

The four stages of the change process are denial,resistance,acceptance,and commitment.

The __________ provides the resources and structure for the innovation.

How has diversity affected you personally?

Forcefield analysis is particularly useful for small-group problem solving.

Team building may focus on the process of getting a job itself done,whereas process consultation focuses on how people interact as they get the job done.

Give an example of one or more OD interventions used in an organization that you work for or have worked for.

When managers __________ performance,change is required.

Give an example of a situation when you resisted a change.Be sure to specify which of the six reasons fueled your resistance to change.

The steps in Lewin's change model include all of the following EXCEPT:

Organizational development (OD)is the ongoing planned process of change used as a means of improving performance through interventions.

By 2050,Hispanics are projected to pass African Americans as the largest U.S.minority group.

What are the six major reasons employees resist change?

What are the two types of innovation?