Exam 4: Motivation and Affect
Exam 1: An Introduction to Consumer Behaviour122 Questions
Exam 2: Perception132 Questions
Exam 3: Learning and Memory124 Questions
Exam 4: Motivation and Affect122 Questions
Exam 5: The Self119 Questions
Exam 6: Personality, Lifestyles, and Values123 Questions
Exam 7: Attitudes122 Questions
Exam 8: Attitude Change and Interactive Communications118 Questions
Exam 9: Individual Decision Making129 Questions
Exam 10: Buying and Disposing130 Questions
Exam 11: Group Influence and Social Media125 Questions
Exam 12: Income, Social Class, and Family Structure121 Questions
Exam 13: Subcultures113 Questions
Exam 14: Cultural Influences on Consumer Behaviour125 Questions
Exam 15: The Creation and Diffusion of Culture117 Questions
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An anti-smoking advertisement states that smoking in the car while taking your children to school can cause second-hand smoke to affect your children,and shows a picture of two children with innocent expressions on their faces. What emotion is this ad trying to convey to the audience?
(Multiple Choice)
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Provide an example of how products help consumers with goal fulfillment.
(Essay)
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What is one way in which marketers take advantage of negative consumer mood states?
(Essay)
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What is meant by the term "affect"? What are three distinct ways marketers can use affect?
(Essay)
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At work,Olivia is highly motivated by praise from her boss and coworkers. This type of motivation is accounted for by:
(Multiple Choice)
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Emotions tend to be more intense than moods and are often related to a specific triggering event.
(True/False)
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When Toyota developed the Prius,it focused on offering customers all of the positive benefits of their current models such as reliability and a good price,but it also was able to reduce consumer concerns about a car's negative impact on the environment. In other words,the marketing managers were able to resolve a/an ________ conflict.
(Multiple Choice)
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As the marketing manager for Dodge Durango (a large sport utility vehicle),you have been asked to identify what types of "motivational conflict" might arise on the part of consumers considering purchasing a Dodge Durango vehicle. Identify and explain the three possible motivational conflicts that might arise in this context. Explain how you might resolve each conflict as the marketing manager.
(Essay)
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________ is a mental state of well-being characterized by positive emotions.
(Multiple Choice)
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Juan,a high school student in Montreal,likes McDonald's so much that he had a special pin made for him that says "I like McDonald's better than anyone." He is seen wearing this pin constantly. This is an example of:
(Multiple Choice)
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Ethan wants to purchase a car that is sporty,but he is worried about its impact on the environment. What type of motivational conflict is he likely experiencing?
(Essay)
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Ray was starting to feel hungry. He checked the clock and it was almost time for his lunch break. Just then he received a text form his favourite deli letting him know of the daily special. This is an example of:
(Multiple Choice)
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