Exam 9: Project Resource Management

 Managers who believe in McGregor's _____ assume that individuals do not inherently dislike work, but consider it as natural as play or rest.

 Which tool is a column chart that shows the number of resources assigned to a project over time?

 A staffing management plan describes when and how people will be added to and taken off the project team.

 According to Covey, project managers must use a win/lose approach in making decisions.

 According to Herzberg, which is a motivational factor?

 What are the five main types of power? Briefly describe each type.

 _____ is a relation of harmony, conformity, accord, or affinity and is important for communication.

 Which highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory?

 In the Tuckman model, what occurs when the emphasis is on reaching the team goals, rather than working on team process?

 According to Lencioni, which quality is present in organizations that succeed?

 _____ is listening with the intent to understand.

 Legitimate power involves using personal knowledge and expertise to get people to change their behavior.

 Who is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings?

 What is a staffing management plan?

 Which type of power involves using punishment, threats, or other negative approaches to get people to do things they do not want to do?

 The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people (extroverts) or from inside themselves (introverts).

 What are the five stages of team development according to the Tuckman model? Briefly describe each stage.

 The main goal of _______ is to help people work together more effectively to improve project performance.

 What is at the top of Maslow's hierarchy of needs?

 What theory emphasizes factors such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers?