Exam 15: Understanding and Managing Individual Behaviour

The three components that make up an attitude are ________.

Mentoring Careers Jeff was glad to see the high-school work-experience students come and work in his office - and glad to see them go.It was not that he did not enjoy their company or that they did not work hard and attempt to perform at a high level.It was that many times he had seen kids come into his plant determined to be in a particular occupation that they were not cut out for.It was both frustrating and sad to see them try so hard at something they did not like and were not good at performing.So, for this next group of five interns he decided to do something different.He did a little research and found out about Holland's Typology of Personality and sample occupations.Then, as the interns arrived, he asked each to take the test to help guide them into occupations for which they may better be suited. -Refer to Mentoring Careers (Scenario).Andrew prefers activities that involve helping and developing others.Consistent with the testing, he is described as being social, friendly and understanding.All EXCEPT which of the following occupations is a potentially good match for him?

Just Your Type Employees Doug has recently been promoted to manager of a group of 13 scientists.All of his employees are well educated and have been with the company for a minimum of three years.In an attempt to learn more about the employees and to better assign them to jobs that they will enjoy, he has administered the Myers-Briggs Type Indicator. -Refer to Just Your Type Employees (Scenario).Doug's decision-making style is spontaneous.He focuses on starting a task and postpones decisions.His decision-making style is ________.

In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed.

Shaping behaviour is a managerial tool to guide individual learning in gradual steps.

The Myers-Briggs Type Indicator categorises preference for gathering data as ________.

Which of the following is NOT one of the four dimensions of the Myers-Briggs Type Indicator?

Organisational behaviour focuses on ________.

The Perceptive Manager James has been a manager for several years.He has several employees who work directly for him.James tries to understand these employees so that he can help them do a better job, motivate them and understand their needs better. -Refer to The Perceptive Manager (Scenario).One of James's employees learns how to be a good employee by watching others performing desirable and undesirable things.________ describes learning by watching others.

If you are a person who dislikes taking time for precision work, such as completing tax returns, you would probably score high on what aspect of the Myers-Briggs Type Indicator?

In a short essay, list and describe five types of personalities based on the personality-job theory as developed by psychologist John Holland.Include a description of the characteristics and sample occupations of each personality to support your answer.

A person who rates high on Holland's social scale would probably find a good match with which of the following jobs?

The first dimension of the Myers-Briggs Type Indicator, which measures your degree of extraversion or introversion, concerns your ________.

Which of the following is a managerial tool that can help guide employees in their learning in graduated steps?

Which Is It? Chris had been Linda's boss for about six months.Recently, Linda had been recommending the firing of Charles, one of her own staff, for his repeated 'inability to get along with others.' Chris checked with Charles's co-workers and none of them supported Linda's contention.In addition, several of Linda's peers had met with Chris.Word of Charles's fate was getting out and they wanted to let Chris know that in the past, Linda had singled out other employees for persecution.When asked for specific problems with Charles, Linda mentioned that in addition to his attitude he had been late several times recently.Chris knew that Charles lived several miles away and that others had been late due to poor weather.Chris did not know whether he should support Linda, his manager, or hold off and not fire Charles. -Refer to Which Is It? (Scenario).Which factor of attribution theory was Chris concerned about when he asked Charles's co-workers about Linda's observations about his attitude problem?

________ refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

According to Holland's Typology, a realistic personality type might be well suited to be an economist.

Distinctiveness refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

A person rating high on the conventional personality type would have a good job match for all but which of the following jobs?

Issues including appearance, technology and management style may cause conflicts and resentment for ________.