Exam 15: Understanding and Managing Individual Behaviour

In a short essay, describe attribution theory, and the main factors which determine an attribution.

In the Big Five Model, all personality dimensions were found to impact job performance in the same way for all organisational roles.

________ suggests that much of what we learn comes from watching others as they succeed or fail.

Which of the following cases contains an element that may lead a politician to correct cognitive dissonance?

The satisfaction-OCB correlations are strongest when employees perceive high degrees of fairness in the organisation.

If a manager thinks that all attractive employees are also productive employees, the manager is committing an error based on a halo effect.

Which of the following are major areas on which organisational behaviour focuses?

Just Your Type Employees Doug has recently been promoted to manager of a group of 13 scientists.All of his employees are well educated and have been with the company for a minimum of three years.In an attempt to learn more about the employees and to better assign them to jobs that they will enjoy, he has administered the Myers-Briggs Type Indicator. -Refer to Just Your Type Employees (Scenario).Sandy is patient with details and good at precise work.She dislikes new problems unless there are standard ways to solve them.Sandy's preferred method of gathering data is ________.

A person who rates as being high in Machiavellianism would do whatever it takes to accomplish a task.

The term 'attitude' usually refers to the affective component.

________ refers to any inconsistency that an individual might perceive between two or more of his/her attitudes or between his/her behaviour and attitudes.

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the word scary represents which component of an attitude?

The Myers-Briggs Type Indicator assesses preferences for decision making as ________.

________ theory explains how we judge people differently depending on what meaning we attribute to a given behaviour.

An Interesting Group Robin had her hands full.She had recently taken over managing the technical support group at her company and immediately noticed that her supervisors represented a collection of personalities like she had never seen before.She was having a problem understanding them and called the human resource department who referred her to a local psychologist.The psychologist suggested that there be some 'low-key' testing completed.Robin agreed, as she felt she had to have some understanding of her supervisors soon or she would go nuts! The testing was completed and Robin reviewed the results of the information. -Refer to An Interesting Group (Scenario).Peter, her assistant manager, seemed to always maintain an emotional distance from others - and others from him.He is self-described as 'pragmatic' and the tests indicate that he believes that the 'ends justify the means,' descriptions that are consistent with characteristics of ________.

People who believe that if they work hard, they will be successful would be described as having an internal locus of control.

A person who can adapt and adjust behaviour to external factors would describe which of the following personality traits?

Employees with high self-esteem tend to be more satisfied with their jobs than those with low self-esteem.

In a short essay, explain the special attributes of the generation Y (Gen Y)workforce and why managers may need to provide particular attention to these attributes.

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the phrase, 'so I'll wait until 7 pm to go home,' represents which component of an attitude?