Exam 18: Establishing and Maintaining a Retail Image

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A small appliance retailer has in-store cooking demonstrations,offers free samples,and lets consumers try out selected new appliances in an environment that resembles a small kitchen.This retailer ________.

(Multiple Choice)
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A straight traffic flow is ideally suited to self-service operations with shopping carts and centralized checkouts.

(True/False)
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Assortment,theme-setting,and cut case displays are all ________ displays.

(Multiple Choice)
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Which of these is not a disadvantage of using audio on a Web site?

(Multiple Choice)
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Eye-level display positions are more effective for impulse goods than knee-level positions.

(True/False)
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A ready-to-heat meal offered for sale by a supermarket is an example of ________.

(Multiple Choice)
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A store attempting to increase sales of impulse goods should utilize a purchase motivation product grouping.

(True/False)
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The equivalent of a storefront for a Web-based retailer is a(n)________.

(Multiple Choice)
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Lounge areas,dressing rooms,wide aisles,and a restaurant are components of ________ space.

(Multiple Choice)
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A retailer determines its space needs in a model stock approach on the basis of ________.

(Multiple Choice)
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The poorest retail display position is a(n)________ position.

(Multiple Choice)
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A firm using the sales-productivity ratio approach to space allocation may develop a product assortment that does not satisfy consumer one-stop shopping requirements.

(True/False)
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A straight (gridiron)traffic pattern is typically used by ________.

(Multiple Choice)
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Which of the following is an example of experiential merchandising?

(Multiple Choice)
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Develop a community relations strategy for a local Italian restaurant that is located within one mile of your college/university.Most of the patrons of the restaurant are college students,faculty,and administrators.

(Essay)
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a.What are the advantages of a retailer's determining space needs using a model stock approach? ...the sales-productivity ratio? b.What are the disadvantages of a retailer's determining space needs using a model stock approach? ...the sales-productivity ratio?

(Essay)
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Chain retailers and franchisors are concerned with developing and maintaining a consistent image across all units.

(True/False)
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A high degree of online consumers enter the checkout counter and exit without purchasing goods.This can be due to ________.

(Multiple Choice)
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Positioning can best be defined as ________.

(Multiple Choice)
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An appropriate use of dead areas is for personnel space.

(True/False)
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