Exam 2: The Management Functions

The time and effort involved in each function of management will vary depending upon the level of the hierarchy in which the manager is a member.

Samuel has a strong relationship with his subordinates,who perceive him as possessing significant knowledge,skills,and expertise to manage effectively.In this case,Samuel possesses which level of power?

When most companies appoint a new supervisor,the supervisor is selected based on his/her technical competence,willingness to work hard,and prior performance.

Team-based organizational structures commonly focus on customer satisfaction,productivity,profitability,and continuous improvement.

A(n)_____ isthe negotiated document between the union andthe employer that covers terms and conditions of employment for representedemployees.

An arbitrator is a person selected by the union and management to provide recommendations as to how a grievance could be resolved.

There is a growing realization that an autocratic,coercive management style results in more productive,loyal employees.

Conceptual skills include the ability to ascertain the hidden rules of an organization.

Managers must get things accomplished with and through people by guiding them and motivating their efforts toward common objectives.

The supervisory role is a difficult and demanding role because supervisors are the people "in the middle."

A role of the supervisor is to do all those things that enable employees to effectively and efficiently achieve organizational objectives.

Technical skills involve the ability to plan,organize,and coordinate activities.

_____is the orderly synchronization of efforts ofthe members and resources of an organization to accomplish the organization'sobjectives.

A supervisor is an employee's primary contact with management.

Jameson is a supervisor at Brenton Mills managing a team of fifteen subordinates.He is well-liked by his workers because of his open-door policy,holding of professional development programs,advocacy of his team to senior management,and a general concern for their welfare.In this case,Jameson displays characteristics consistent with _____.

The primary managerial functions differ depending on the manager's level within the managerial hierarchy.

The five functions of management can be viewed as a circular,continuous movement as each function flows into and overlaps with other functions.

Guiding,teaching,and supervising employees are activities associated with:

Supervisors are truly the "people in the middle" because:

_____ pertain to the ability to give-and get-information.