Exam 8: Solving Problems, Making Decisions and Managing Change

Sylvia works part-time at an office and also goes to school in the evenings.She is considering taking supplies for a class project from the storeroom at work,even though this is against company policy.However,she changes her mind when she considers what her colleagues would think of her if they learned of such an action.Which ethical test has Sylvia used to make her decision?

Using payback analysis as a means to select a decision among various alternatives is an example of _____.

Supervisors are born with decision-making skills; they cannot be developed.

One of the best tactics for a supervisor when introducing a change is to hide reasons for the change from the employees.

If a problem needs a quick solution,the supervisor should take a participative approach to making the decision.

What are some things that supervisors should consider in an effort to understand their own decision style?

When should supervisors determine if groups should be included in the decision-making process?

_____ means that management must improve upon andsustain what they are doing today while creating processes for long-term success.

The _____ approach has the problem solver not only identify the various factors that have caused the problem but also consider the potential interrelatedness of the causes of the problem.

At work,Charles can be described as creative but prone to mistakes.He likes when taking up projects that result in social recognition,and often uses humor to make a point.Which of the following decision-making styles best describe Charles?

Higher-level managers who reject a supervisor's proposal for change usually begin to look unfavorably upon the supervisor.

What is satisficing? When is it most appropriately utilized?

The cooperative search for the best people,their organizations,and the world around them is referred to as:

When making a change,what should the supervisor be sure to do?

Considering how a potential decision would impact all stakeholders that would be affected by the decision refers to _____ test.

According to​Alex Osborn,which of the following makes brainstorming effective?

The process of defining problems and choosing a course of action from among alternatives is known as _____.

Change affects individuals in different ways.

The decision-making process changes depending on the scope and importance of the decision that needs to be made.

Omega Inc.was thinking of relocating their steel manufacturing operations to Alessio.Relocating to Alessio means cheaper labor,raw materials,and better weather.However,the company changed its decision since it would have a negative impact on a large number of its employees.In this case,Omega's move to Alessio did not pass the _____.