Exam 8: Solving Problems, Making Decisions and Managing Change

A fire has just broken out in Keiko's department.This would probably be a very good time for Keiko to solicit advice from others before making a decision about what to do.

(True/False)

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Question 61

Because the supervisor makes most of the departmental decisions,it is not a high priority to teach subordinates decision-making skills.

(True/False)

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Question 62

A fishbone diagram would be most useful while:

(Multiple Choice)

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Question 63

How can supervisors develop and enhance their decision-making skills?

(Essay)

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Question 64

Which of the following statements concerning decision-making is INCORRECT?

(Multiple Choice)

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Question 65

_____ refers to rapidly engaging supervisorsand employees at all levels ofan organization in education,training,and the establishmentof clear accountability forchange processes and tasks.

(Multiple Choice)

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Question 66

Decision making is influenced by many forces,making it difficult to formulate a simple "to do checklist" that applies to every situation in the same way.

(True/False)

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Question 67

Quantitative methods of decision making allow the user to perform "what-if" scenarios and simulations.

(True/False)

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Question 68

The four guidelines for effective brainstorming were authored by _____.

(Multiple Choice)

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Question 69

After reviewing several potential solutions to a significant challenge at work regarding his company and a client,Roberto has identified a solution that both his boss and the client view as a "win-win".In selecting this option,Roberto is most likely to have engaged in:

(Multiple Choice)

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Question 70

Supervisors and managers should always strive to utilize the Convenience Seeker decision-making style.

(True/False)

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Question 71

Almost all of the problems that confront supervisors daily are unusual,isolated,and require individual problem-solving techniques.

(True/False)

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Question 72

When is it in the supervisor's best interest to use intuition in the decision-making process?

(Essay)

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Question 73

After the supervisor has defined and analyzed the problem and established decision criteria,the next step is to:

(Multiple Choice)

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Question 74

When a supervisor attempts to select the alternative solution that meets the minimal decision criteria,he is:

(Multiple Choice)

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Question 75

Selecting the best alternative is referred to as:

(Multiple Choice)

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Question 76

Why is the nominal group technique used in the brainstorming process?

(Essay)

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Question 77

Which of the following is an effective way of overcoming barriers to change?

(Multiple Choice)

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Question 78

The nominal group technique allows individuals to brainstorm solutions before working collectively in a group.

(True/False)

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Question 79

Standards or measures for evaluating alternatives are referred to as:

(Multiple Choice)

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Question 80

Showing 61 - 80 of 85

A fire has just broken out in Keiko's department.This would probably be a very good time for Keiko to solicit advice from others before making a decision about what to do.

Because the supervisor makes most of the departmental decisions,it is not a high priority to teach subordinates decision-making skills.

A fishbone diagram would be most useful while:

How can supervisors develop and enhance their decision-making skills?

Which of the following statements concerning decision-making is INCORRECT?

_____ refers to rapidly engaging supervisorsand employees at all levels ofan organization in education,training,and the establishmentof clear accountability forchange processes and tasks.

Decision making is influenced by many forces,making it difficult to formulate a simple "to do checklist" that applies to every situation in the same way.

Quantitative methods of decision making allow the user to perform "what-if" scenarios and simulations.

The four guidelines for effective brainstorming were authored by _____.

After reviewing several potential solutions to a significant challenge at work regarding his company and a client,Roberto has identified a solution that both his boss and the client view as a "win-win".In selecting this option,Roberto is most likely to have engaged in:

Supervisors and managers should always strive to utilize the Convenience Seeker decision-making style.

Almost all of the problems that confront supervisors daily are unusual,isolated,and require individual problem-solving techniques.

When is it in the supervisor's best interest to use intuition in the decision-making process?

After the supervisor has defined and analyzed the problem and established decision criteria,the next step is to:

When a supervisor attempts to select the alternative solution that meets the minimal decision criteria,he is:

Selecting the best alternative is referred to as:

Why is the nominal group technique used in the brainstorming process?

Which of the following is an effective way of overcoming barriers to change?

The nominal group technique allows individuals to brainstorm solutions before working collectively in a group.

Standards or measures for evaluating alternatives are referred to as:

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

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