Question 1

A young professional who has only a few years of job experience should generally use a chronological résumé.

Accepted Answer

A) True 
 B)False  True

Question 2

Chris's instructors have always commented that she is good at thinking of creative solutions.Being creative is a(n)

Accepted Answer

A)  ability. 
B)  goal. 
C)  weakness. 
D)  attribute. 
E)  experience. 
A)  ability. 
B)  goal. 
C)  weakness. 
D)  attribute. 
E)  experience. D

Question 3

If you ask about salary,compensation,and other perks on the first interview,you

Accepted Answer

A)  may send the message that you care more for yourself than the employer. 
B)  show that you are an experienced interviewee who knows how to negotiate. 
C)  send the message that you are a "go-getter" and confident. 
D)  demonstrate your eagerness to start working. 
E)  convey that you have considered the company's financial situation. 
A)  may send the message that you care more for yourself than the employer. 
B)  show that you are an experienced interviewee who knows how to negotiate. 
C)  send the message that you are a "go-getter" and confident. 
D)  demonstrate your eagerness to start working. 
E)  convey that you have considered the company's financial situation. A

Question 4

During an interview,Ramon tells a success story about his fundraising abilities,including the information that he obtained three grants for a total of $140,000 in funds for his organization.Which part of the STAR method does this statement relate to?

Accepted Answer

A)  situation 
B)  tasks 
C)  abilities 
D)  actions 
E)  results 
A)  situation 
B)  tasks 
C)  abilities 
D)  actions 
E)  results

Question 5

When describing accomplishments and experiences in a résumé,begin statements with descriptive adjectives or adverbs.

Accepted Answer

A) True 
 B)False

Question 6

Success stories should

Accepted Answer

A)  follow the AIM planning process. 
B)  be relatively brief-not more than one to two minutes long. 
C)  reveal both your strengths and weaknesses. 
D)  contain some fictitious details. 
E)  provide profound insights into your personality. 
A)  follow the AIM planning process. 
B)  be relatively brief-not more than one to two minutes long. 
C)  reveal both your strengths and weaknesses. 
D)  contain some fictitious details. 
E)  provide profound insights into your personality.

Question 7

Many potential employers immediately discard résumés that

Accepted Answer

A)  do not contain an objective statement. 
B)  do not include hobbies and interests. 
C)  contain typos or other careless errors. 
D)  do not provide details about high school education. 
E)  include personal information such as age and marital status. 
A)  do not contain an objective statement. 
B)  do not include hobbies and interests. 
C)  contain typos or other careless errors. 
D)  do not provide details about high school education. 
E)  include personal information such as age and marital status.

Question 8

When you have secured an interview,you have made the initial cut and are likely deemed a good candidate.

Accepted Answer

A) True 
 B)False

Question 9

Identifying your career goals helps you

Accepted Answer

A)  address those areas where you most need improvement. 
B)  discover your personal strengths and abilities. 
C)  prepare a career summary to use on your résumé. 
D)  understand the needs of your potential employer. 
E)  recognize your past career accomplishments. 
A)  address those areas where you most need improvement. 
B)  discover your personal strengths and abilities. 
C)  prepare a career summary to use on your résumé. 
D)  understand the needs of your potential employer. 
E)  recognize your past career accomplishments.

Question 10

Describe what methods you will use to emphasize your accomplishments in a résumé to increase your chances of getting a job.

Accepted Answer

As you describe your accomplishments and

Question 11

Karl knows that TrueHeart Industries prides itself on using green processes to reduce its impact on the environment.During his interview with the hiring manager at TrueHeart,Karl recounted a story about the recycling program he set up in his dormitory at the university.By doing so,Karl was communicating to his potential employer that he has

Accepted Answer

A)  career goals. 
B)  character. 
C)  drive. 
D)  abilities. 
E)  areas of improvement. 
A)  career goals. 
B)  character. 
C)  drive. 
D)  abilities. 
E)  areas of improvement.

Question 12

The primary goal of a cover letter is to

Accepted Answer

A)  add a strong,emotional tone to the applicant's résumé. 
B)  leave questions in the employer's mind,so he or she will read the résumé. 
C)  highlight applicants' strengths and weaknesses. 
D)  make candidates look impressive through the use of exaggeration and hype. 
E)  sell key abilities and attributes in a way that matches the needs of the employer. 
A)  add a strong,emotional tone to the applicant's résumé. 
B)  leave questions in the employer's mind,so he or she will read the résumé. 
C)  highlight applicants' strengths and weaknesses. 
D)  make candidates look impressive through the use of exaggeration and hype. 
E)  sell key abilities and attributes in a way that matches the needs of the employer.

Question 13

As a job seeker,what are several steps you should take to analyze the needs of your potential employers?

Accepted Answer

One of the best ways to understand an em

Question 14

To help you identify your interests,abilities,and attributes,you might consider completing a self-inventory.

Accepted Answer

A) True 
 B)False

Question 15

Hannah frequently checks in with her team members to see if they have questions about their assignments.Doing this is an example of

Accepted Answer

A)  competence. 
B)  caring. 
C)  aptitude. 
D)  experience. 
E)  character. 
A)  competence. 
B)  caring. 
C)  aptitude. 
D)  experience. 
E)  character.

Question 16

In a résumé,you ought to list any personal details that most people would find admirable.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements in a résumé shows quantifiable accomplishments in a previous job?

Accepted Answer

A)  supervised a 10-member telemarketing team 
B)  in charge of the "Save the Tiger" campaign 
C)  looked after the foster care program 
D)  raised funds for the poor 
E)  assisted with buying medical supplies 
A)  supervised a 10-member telemarketing team 
B)  in charge of the "Save the Tiger" campaign 
C)  looked after the foster care program 
D)  raised funds for the poor 
E)  assisted with buying medical supplies

Question 18

To demonstrate how interested you are in a position and company,you should use showy language and exaggeration in your cover letter to stand out from other applicants.

Accepted Answer

A) True 
 B)False

Question 19

Preparing for the job application process is completely different from preparing for other forms of business communication.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following people is most likely to use a functional résumé?

Accepted Answer

A)  Rico has had one sales position where he has worked for four years. 
B)  Stephanie has worked as a chief financial officer for four companies over twenty-six years. 
C)  Seth has had three jobs in the eight years since he graduated. 
D)  Elspeth has one year as an unpaid intern and three years at her current job. 
E)  Ruth has been with her company for five years but has had two promotions. 
A)  Rico has had one sales position where he has worked for four years. 
B)  Stephanie has worked as a chief financial officer for four companies over twenty-six years. 
C)  Seth has had three jobs in the eight years since he graduated. 
D)  Elspeth has one year as an unpaid intern and three years at her current job. 
E)  Ruth has been with her company for five years but has had two promotions.

A young professional who has only a few years of job experience should generally use a chronological résumé.

Chris's instructors have always commented that she is good at thinking of creative solutions.Being creative is a(n)

If you ask about salary,compensation,and other perks on the first interview,you

During an interview,Ramon tells a success story about his fundraising abilities,including the information that he obtained three grants for a total of $140,000 in funds for his organization.Which part of the STAR method does this statement relate to?

When describing accomplishments and experiences in a résumé,begin statements with descriptive adjectives or adverbs.

Success stories should

Many potential employers immediately discard résumés that

When you have secured an interview,you have made the initial cut and are likely deemed a good candidate.

Identifying your career goals helps you

Describe what methods you will use to emphasize your accomplishments in a résumé to increase your chances of getting a job.

The primary goal of a cover letter is to

As a job seeker,what are several steps you should take to analyze the needs of your potential employers?

To help you identify your interests,abilities,and attributes,you might consider completing a self-inventory.

Hannah frequently checks in with her team members to see if they have questions about their assignments.Doing this is an example of

In a résumé,you ought to list any personal details that most people would find admirable.

Which of the following statements in a résumé shows quantifiable accomplishments in a previous job?

To demonstrate how interested you are in a position and company,you should use showy language and exaggeration in your cover letter to stand out from other applicants.

Preparing for the job application process is completely different from preparing for other forms of business communication.

Which of the following people is most likely to use a functional résumé?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Completing Business Proposals and Business Reports

Planning Presentations

Delivering Presentations

Filters

Exam 16: Employment Communication

A young professional who has only a few years of job experience should generally use a chronological résumé.

Chris's instructors have always commented that she is good at thinking of creative solutions.Being creative is a(n)

If you ask about salary,compensation,and other perks on the first interview,you

During an interview,Ramon tells a success story about his fundraising abilities,including the information that he obtained three grants for a total of $140,000 in funds for his organization.Which part of the STAR method does this statement relate to?

When describing accomplishments and experiences in a résumé,begin statements with descriptive adjectives or adverbs.

Success stories should

Many potential employers immediately discard résumés that

When you have secured an interview,you have made the initial cut and are likely deemed a good candidate.

Identifying your career goals helps you

Describe what methods you will use to emphasize your accomplishments in a résumé to increase your chances of getting a job.

The primary goal of a cover letter is to

As a job seeker,what are several steps you should take to analyze the needs of your potential employers?

To help you identify your interests,abilities,and attributes,you might consider completing a self-inventory.

Hannah frequently checks in with her team members to see if they have questions about their assignments.Doing this is an example of

In a résumé,you ought to list any personal details that most people would find admirable.

Which of the following statements in a résumé shows quantifiable accomplishments in a previous job?

To demonstrate how interested you are in a position and company,you should use showy language and exaggeration in your cover letter to stand out from other applicants.

Preparing for the job application process is completely different from preparing for other forms of business communication.

Which of the following people is most likely to use a functional résumé?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Completing Business Proposals and Business Reports

Planning Presentations

Delivering Presentations

Filters