Exam 8: Social Media for Business Communication
Exam 1: Establishing Credibility75 Questions
Exam 2: Interpersonal Communication and Emotional Intelligence80 Questions
Exam 3: Team Communication and Difficult Conversations75 Questions
Exam 4: Communicating Across Cultures75 Questions
Exam 5: Creating Effective Business Messages77 Questions
Exam 6: Improving Readability With Style and Design80 Questions
Exam 7: E-Mail and Other Traditional Tools for Business Communication78 Questions
Exam 8: Social Media for Business Communication75 Questions
Exam 9: Routine Business Messages76 Questions
Exam 10: Persuasive Messages78 Questions
Exam 11: Bad-News Messages78 Questions
Exam 12: Research and Business Proposals and Planning for Business Proposals75 Questions
Exam 13: Completing Business Proposals and Business Reports78 Questions
Exam 14: Planning Presentations76 Questions
Exam 15: Delivering Presentations75 Questions
Exam 16: Employment Communication80 Questions
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On LinkedIn,Lupe posts an article she wrote about improving the ethical standards in her profession.Because of this,others will most likely see her as being
Free
(Multiple Choice)
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Correct Answer:
C
Kara's company uses an internal social networking platform.Kara's posts usually involve awards she has won or praise she has received.She rarely comments on others' posts.Others will most likely see her as
Free
(Multiple Choice)
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Correct Answer:
B
An employee congratulating his employer's son on his engagement is an example of social media complicating relationships between employees and employers.
Free
(True/False)
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Correct Answer:
False
What is the difference between a team blog and a project blog? How are they similar?
(Essay)
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Public relations is fundamentally about increasing the company's ability to earn profit off customers and the community.
(True/False)
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Overall and underlying messages that others decode from your online communications are referred to as _____ messages.
(Multiple Choice)
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Due to the many communication tools available in the emerging Social Age,the division between professional and private lives is becoming increasingly clear.
(True/False)
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Posting about excessive weekend partying on Twitter can damage a person's chances of getting a good job.
(True/False)
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Which of the following online actions is most likely to damage your professional reputation?
(Multiple Choice)
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Which of the following Internet sites is a typical Web 2.0 page?
(Multiple Choice)
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The profiles you post on personal social media accounts will not affect your professional reputation,but your work-related accounts will.
(True/False)
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The traditional role of public relations was to communicate with
(Multiple Choice)
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Abby notices that her team's discussion forum has become contentious.Which of the following guidelines should she follow in this situation?
(Multiple Choice)
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Latecomers to forum discussions are most likely to cause problems by
(Multiple Choice)
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The evolution of the Internet from Web 1.0 to Web 2.0 platforms is the primary driver of the
(Multiple Choice)
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During the Information Age,the role of public relations broadened,and it came to be seen as a key component of
(Multiple Choice)
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What is the relationship between public relations and blogs for external audiences?
(Essay)
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Which type of reputation is affected by material a person posted to an online discussion forum that is accessed only by people in his or her company?
(Multiple Choice)
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