Question 1

Business casual dress is intended to project

Accepted Answer

A)  a comfortable,relaxed feel while maintaining a high standard of professionalism. 
B)  executive presence and seriousness along with a sense of authority. 
C)  a balance between a sense of inaccessible authority and individualism. 
D)  creativity and a strong sense of individuality. 
E)  an image of importance,power,and rigidity. 
A)  a comfortable,relaxed feel while maintaining a high standard of professionalism. 
B)  executive presence and seriousness along with a sense of authority. 
C)  a balance between a sense of inaccessible authority and individualism. 
D)  creativity and a strong sense of individuality. 
E)  an image of importance,power,and rigidity. A

Question 2

What does high-level business casual dress project?

Accepted Answer

A)  authority and competence 
B)  authority and creativity 
C)  productivity and trustworthiness 
D)  creativity and friendliness 
E)  productivity and friendliness 
A)  authority and competence 
B)  authority and creativity 
C)  productivity and trustworthiness 
D)  creativity and friendliness 
E)  productivity and friendliness C

Question 3

During Kirk's presentation,one of his team members asked for the names of additional sources of information about the topic.He promised to get it to her,looked up the sources as soon as he returned to his desk,and emailed the information to his colleague right away.Which aspects of credibility were enhanced by Kirk's action?

Accepted Answer

A)  competence and compliance 
B)  competence and caring 
C)  caring and character 
D)  competence and character 
E)  caring and command 
A)  competence and compliance 
B)  competence and caring 
C)  caring and character 
D)  competence and character 
E)  caring and command C

Question 4

Which of the following presenters interacts most effectively with the audience during a question-and-answer session?

Accepted Answer

A)  Halim restates his key points rather than really addressing the questions. 
B)  Elana improvises when she doesn't know the answer to a question. 
C)  Frank provides lengthy,detailed answers to audience members' questions. 
D)  Paul tries to respond to each question exactly as it is asked,even if it is off topic. 
E)  Winona thanks each member of the audience who asks a question. 
A)  Halim restates his key points rather than really addressing the questions. 
B)  Elana improvises when she doesn't know the answer to a question. 
C)  Frank provides lengthy,detailed answers to audience members' questions. 
D)  Paul tries to respond to each question exactly as it is asked,even if it is off topic. 
E)  Winona thanks each member of the audience who asks a question.

Question 5

Which of the following is an important principle for effectively interacting with the audience during presentations?

Accepted Answer

A)  Never pause before answering a question. 
B)  Give short responses,as they are more effective. 
C)  Never admit that you do not know the answer. 
D)  Reframe questions to match the audience's agenda. 
E)  Restrict the number of questions to a minimum. 
A)  Never pause before answering a question. 
B)  Give short responses,as they are more effective. 
C)  Never admit that you do not know the answer. 
D)  Reframe questions to match the audience's agenda. 
E)  Restrict the number of questions to a minimum.

Question 6

Which of the following will help you maintain a flexible approach during your presentation?

Accepted Answer

A)  arriving just before the presentation to avoid nervousness 
B)  reading your entire message so you do not lose your place 
C)  focusing on your agenda rather than the needs of the audience 
D)  explaining any problems that disrupt the presentation 
E)  knowing the key messages of your presentation 
A)  arriving just before the presentation to avoid nervousness 
B)  reading your entire message so you do not lose your place 
C)  focusing on your agenda rather than the needs of the audience 
D)  explaining any problems that disrupt the presentation 
E)  knowing the key messages of your presentation

Question 7

How do good speakers continue to interact with the audience after the presentation?

Accepted Answer

When you complete your presentation,your

Question 8

Which of the following guidelines makes a presentation more effective?

Accepted Answer

A)  speaking to your audience not the screen 
B)  standing still as you talk so as not to distract the audience 
C)  using your slides as the primary source of information 
D)  reading your slides rather than interpreting them 
E)  starting your slides right away without preliminary remarks 
A)  speaking to your audience not the screen 
B)  standing still as you talk so as not to distract the audience 
C)  using your slides as the primary source of information 
D)  reading your slides rather than interpreting them 
E)  starting your slides right away without preliminary remarks

Question 9

Which of the following is one of the best ways to relax immediately before a presentation?

Accepted Answer

A)  gazing at someone who looks skeptical to motivate yourself 
B)  speaking with audience members to break the ice 
C)  imagining what could go wrong so you can develop a plan 
D)  pacing around the room to work off tension 
E)  drinking milk because it is calming 
A)  gazing at someone who looks skeptical to motivate yourself 
B)  speaking with audience members to break the ice 
C)  imagining what could go wrong so you can develop a plan 
D)  pacing around the room to work off tension 
E)  drinking milk because it is calming

Question 10

When you give a presentation,how can you make your speech about people?

Accepted Answer

Some methods to make your speech about p

Question 11

In order to focus your presentation on people,you should

Accepted Answer

A)  avoid using presentation software or other technology. 
B)  use a lot of I-statements. 
C)  include as many photographs as possible in your slides. 
D)  make individuals and groups the subject of your sentences. 
E)  stand where you will not be the center of attention. 
A)  avoid using presentation software or other technology. 
B)  use a lot of I-statements. 
C)  include as many photographs as possible in your slides. 
D)  make individuals and groups the subject of your sentences. 
E)  stand where you will not be the center of attention.

Question 12

Erica recently joined Morris Investments,a financial firm.She is trying to decide what to wear to a business meeting where she will make a presentation to important clients.Which of the following should Erica wear?

Accepted Answer

A)  a pantsuit with a silk tank top and closed-toe shoes 
B)  a tailored business suit,dress shirt,hosiery,leather shoes 
C)  dress shirt,dress skirt,conservative shoes 
D)  dress shirt,dress pants,conservative shoes 
E)  a nice dress with a scarf and high heels 
A)  a pantsuit with a silk tank top and closed-toe shoes 
B)  a tailored business suit,dress shirt,hosiery,leather shoes 
C)  dress shirt,dress skirt,conservative shoes 
D)  dress shirt,dress pants,conservative shoes 
E)  a nice dress with a scarf and high heels

Question 13

When you lose your train of thought during a presentation,you should

Accepted Answer

A)  start your presentation all over again. 
B)  announce a short break that will allow you to collect your thoughts. 
C)  read from your slides instead of trying to interpret them. 
D)  tell a few jokes to distract the audience. 
E)  pause briefly to regain your composure and your line of thinking. 
A)  start your presentation all over again. 
B)  announce a short break that will allow you to collect your thoughts. 
C)  read from your slides instead of trying to interpret them. 
D)  tell a few jokes to distract the audience. 
E)  pause briefly to regain your composure and your line of thinking.

Question 14

How does a flexible approach help in delivering presentations? Explain with the help of an example.

Accepted Answer

(Student answers will vary and should in

Question 15

Geraldo has joined a small design firm that prides itself on having a non-hierarchical,creative work environment.Which type of business dress would most likely be appropriate for this office?

Accepted Answer

A)  blue jeans,a colorful shirt,and sandals 
B)  a tailored business suit with a dress shirt and tie 
C)  a blazer,a tailored shirt,and tailored pants 
D)  blue jeans,a polo shirt,and athletic shoes 
E)  a tailored shirt with khakis or chinos 
A)  blue jeans,a colorful shirt,and sandals 
B)  a tailored business suit with a dress shirt and tie 
C)  a blazer,a tailored shirt,and tailored pants 
D)  blue jeans,a polo shirt,and athletic shoes 
E)  a tailored shirt with khakis or chinos

Question 16

List some of the guidelines to make an electronic slide presentation effective.

Accepted Answer

Some of the guidelines to make an electr

Question 17

Casual dress is rare in a business-related setting.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is the best example of a transition between speakers?

Accepted Answer

A)  Christopher sits down,and Lara stands up and starts speaking. 
B)  Zeke introduces Sarah by previewing her three main points. 
C)  Ben introduces Angie by explaining how long they have worked together. 
D)  Leann introduces Miriam by stating what her general topic is. 
E)  Malik sits down.After a pause,Clyde says,"Well,I guess it's my turn next." 
A)  Christopher sits down,and Lara stands up and starts speaking. 
B)  Zeke introduces Sarah by previewing her three main points. 
C)  Ben introduces Angie by explaining how long they have worked together. 
D)  Leann introduces Miriam by stating what her general topic is. 
E)  Malik sits down.After a pause,Clyde says,"Well,I guess it's my turn next."

Question 19

Explain how to combine individual efforts into a cohesive whole in a team presentation.

Accepted Answer

The primary challenge for a team present

Question 20

Which of the following is a guideline connected with the SOFTEN model of nonverbal communication?

Accepted Answer

A)  Go through your presentation quickly because most audiences have a short attention span. 
B)  Lean back and lower your shoulders to convey self-confidence while presenting. 
C)  Use your facial expressions to connect with your audience and show enthusiasm for your topic. 
D)  Speak in a steady tone and avoid dramatic modulation of your voice as much as possible. 
E)  Avoid gesturing with your hands,arms,body,and head as it is distracting. 
A)  Go through your presentation quickly because most audiences have a short attention span. 
B)  Lean back and lower your shoulders to convey self-confidence while presenting. 
C)  Use your facial expressions to connect with your audience and show enthusiasm for your topic. 
D)  Speak in a steady tone and avoid dramatic modulation of your voice as much as possible. 
E)  Avoid gesturing with your hands,arms,body,and head as it is distracting.

Business casual dress is intended to project

What does high-level business casual dress project?

Which of the following presenters interacts most effectively with the audience during a question-and-answer session?

Which of the following is an important principle for effectively interacting with the audience during presentations?

Which of the following will help you maintain a flexible approach during your presentation?

How do good speakers continue to interact with the audience after the presentation?

Which of the following guidelines makes a presentation more effective?

Which of the following is one of the best ways to relax immediately before a presentation?

When you give a presentation,how can you make your speech about people?

In order to focus your presentation on people,you should

Erica recently joined Morris Investments,a financial firm.She is trying to decide what to wear to a business meeting where she will make a presentation to important clients.Which of the following should Erica wear?

When you lose your train of thought during a presentation,you should

How does a flexible approach help in delivering presentations? Explain with the help of an example.

Geraldo has joined a small design firm that prides itself on having a non-hierarchical,creative work environment.Which type of business dress would most likely be appropriate for this office?

List some of the guidelines to make an electronic slide presentation effective.

Casual dress is rare in a business-related setting.

Which of the following is the best example of a transition between speakers?

Explain how to combine individual efforts into a cohesive whole in a team presentation.

Which of the following is a guideline connected with the SOFTEN model of nonverbal communication?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Completing Business Proposals and Business Reports

Planning Presentations

Employment Communication

Filters

Exam 15: Delivering Presentations

Business casual dress is intended to project

What does high-level business casual dress project?

Which of the following presenters interacts most effectively with the audience during a question-and-answer session?

Which of the following is an important principle for effectively interacting with the audience during presentations?

Which of the following will help you maintain a flexible approach during your presentation?

How do good speakers continue to interact with the audience after the presentation?

Which of the following guidelines makes a presentation more effective?

Which of the following is one of the best ways to relax immediately before a presentation?

When you give a presentation,how can you make your speech about people?

In order to focus your presentation on people,you should

Erica recently joined Morris Investments,a financial firm.She is trying to decide what to wear to a business meeting where she will make a presentation to important clients.Which of the following should Erica wear?

When you lose your train of thought during a presentation,you should

How does a flexible approach help in delivering presentations? Explain with the help of an example.

Geraldo has joined a small design firm that prides itself on having a non-hierarchical,creative work environment.Which type of business dress would most likely be appropriate for this office?

List some of the guidelines to make an electronic slide presentation effective.

Casual dress is rare in a business-related setting.

Which of the following is the best example of a transition between speakers?

Explain how to combine individual efforts into a cohesive whole in a team presentation.

Which of the following is a guideline connected with the SOFTEN model of nonverbal communication?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Completing Business Proposals and Business Reports

Planning Presentations

Employment Communication

Filters