Question 1

A performance rating of greater than 1.00 means that the observed worker was judged to be working faster than the normal rate.

Accepted Answer

A) True 
 B)False

Question 2

A job has a normal time of 12 minutes,a performance rating of 0.80,and an allowance proportion of 20 percent of the workday.The standard time for this job in minutes is:

Accepted Answer

A)  11.52 
B)  12 
C)  14.4 
D)  15 
E)  none of these. 
A)  11.52 
B)  12 
C)  14.4 
D)  15 
E)  none of these.

Question 3

Which of the following is not one of the techniques used in motion study analysis?

Accepted Answer

A)  Motion economy principles 
B)  Job enrichment technique 
C)  Micro-motion (slow-motion video) study 
D)  Analysis of elementary motions 
E)  Simultaneous hands motion chart 
A)  Motion economy principles 
B)  Job enrichment technique 
C)  Micro-motion (slow-motion video) study 
D)  Analysis of elementary motions 
E)  Simultaneous hands motion chart

Question 4

-How many observations would be needed to be 95.44% confident that the maximum error in the observed time is 1 second?
 Assume that the standard deviation of the task time is 2 seconds.

Accepted Answer

The answer of  
-How many observations would be needed...

Question 5

A time study of a job produced the following:
 average cycle time = 1.5 minutes,performance rating = 1.15.Allowances are 18 percent of the work day (480 minutes).Determine the standard time for this job.

Accepted Answer

The answer of A time study of a job produced...

Question 6

The name Frederick Winslow Taylor is associated with the scientific management approach to work/job design.

Accepted Answer

A) True 
 B)False

Question 7

-If the person observed worked at a pace that is 20 percent faster than average,what should be the normal time for this task?

Accepted Answer

The answer of  
-If the person observed worked at...

Question 8

How many observations should be made if she wants to be 0.8664 confident that the maximum error in the observed time is 0.5 second? Assume that the standard deviation of the task time is 4 seconds.

Accepted Answer

A)  10 
B)  12 
C)  120 
D)  144 
E)  169 
A)  10 
B)  12 
C)  120 
D)  144 
E)  169

Question 9

Which of the following is not an accurate statement concerning the use of predetermined time standards for work measurement?

Accepted Answer

A)  Analysts need to break jobs down into their basic motions. 
B)  They provide better accuracy than stopwatch time studies. 
C)  They rely on published data of times for basic motions based on extensive research. 
D)  All of the choices are accurate. 
A)  Analysts need to break jobs down into their basic motions. 
B)  They provide better accuracy than stopwatch time studies. 
C)  They rely on published data of times for basic motions based on extensive research. 
D)  All of the choices are accurate.

Question 10

A work sampling study of dockworkers must be set up.There will be a large number of random observations.However,for this exercise,determine an observation schedule (arranged chronologically)for six observations.Assume workers are on the docks for eight hours a day,and that the study will be done over a 60-day period.Use the random digits listed below.

Accepted Answer

The answer of A work sampling study of dockworkers must...

Question 11

"Gain sharing" and "profit sharing" are equivalent types of bonus/incentive plans that focus exclusively on individual output.

Accepted Answer

A) True 
 B)False

Question 12

Specialization is a primary point of disagreement between the efficiency and behavioural approaches to job design.

Accepted Answer

A) True 
 B)False

Question 13

The Canadian Labour Code focuses on laws concerning wages and the right to form unions,not the safety and welfare of workers.

Accepted Answer

A) True 
 B)False

Question 14

The behavioural approach to job design which involves giving the worker a larger portion of the total task is:

Accepted Answer

A)  job enlargement. 
B)  job rotation. 
C)  job enrichment. 
D)  job involvement. 
E)  job enhancement. 
A)  job enlargement. 
B)  job rotation. 
C)  job enrichment. 
D)  job involvement. 
E)  job enhancement.

Question 15

The technique which can be used to estimate the percentage of time a worker or a piece of equipment is idle is:

Accepted Answer

A)  MTM. 
B)  work sampling. 
C)  methods analysis. 
D)  micro-motion study. 
E)  none of these. 
A)  MTM. 
B)  work sampling. 
C)  methods analysis. 
D)  micro-motion study. 
E)  none of these.

Question 16

Predetermined time standards involve the use of published data.

Accepted Answer

A) True 
 B)False

Question 17

Methods analysis techniques do not directly consider behavioural aspects of jobs.

Accepted Answer

A) True 
 B)False

Question 18

The methods analysis chart which describes the overall sequence of operations,including storages,delays,and inspections is a(n):

Accepted Answer

A)  flow process chart. 
B)  worker-machine chart. 
C)  MTM table. 
D)  simultaneous motion (simo) chart. 
E)  efficiency/time-of-day chart. 
A)  flow process chart. 
B)  worker-machine chart. 
C)  MTM table. 
D)  simultaneous motion (simo) chart. 
E)  efficiency/time-of-day chart.

Question 19

What is the observed time (OT)for this task?

Accepted Answer

A)  80 seconds 
B)  84 seconds 
C)  160 seconds 
D)  240 seconds 
E)  400 seconds 
A)  80 seconds 
B)  84 seconds 
C)  160 seconds 
D)  240 seconds 
E)  400 seconds

Question 20

What is the standard time (ST)for this task if the employee worked at a twenty-five percent faster pace than the average and an allowance of twenty percent of the workday is used?

Accepted Answer

A)  80 seconds 
B)  96 seconds 
C)  100 seconds 
D)  120 seconds 
E)  125 seconds 
A)  80 seconds 
B)  96 seconds 
C)  100 seconds 
D)  120 seconds 
E)  125 seconds

Exam 7: A: Design of Work Systems

A performance rating of greater than 1.00 means that the observed worker was judged to be working faster than the normal rate.

A job has a normal time of 12 minutes,a performance rating of 0.80,and an allowance proportion of 20 percent of the workday.The standard time for this job in minutes is:

Which of the following is not one of the techniques used in motion study analysis?

-How many observations would be needed to be 95.44% confident that the maximum error in the observed time is 1 second? Assume that the standard deviation of the task time is 2 seconds.

A time study of a job produced the following: average cycle time = 1.5 minutes,performance rating = 1.15.Allowances are 18 percent of the work day (480 minutes).Determine the standard time for this job.

The name Frederick Winslow Taylor is associated with the scientific management approach to work/job design.

-If the person observed worked at a pace that is 20 percent faster than average,what should be the normal time for this task?

How many observations should be made if she wants to be 0.8664 confident that the maximum error in the observed time is 0.5 second? Assume that the standard deviation of the task time is 4 seconds.

Which of the following is not an accurate statement concerning the use of predetermined time standards for work measurement?

"Gain sharing" and "profit sharing" are equivalent types of bonus/incentive plans that focus exclusively on individual output.

Specialization is a primary point of disagreement between the efficiency and behavioural approaches to job design.

The Canadian Labour Code focuses on laws concerning wages and the right to form unions,not the safety and welfare of workers.

The behavioural approach to job design which involves giving the worker a larger portion of the total task is:

The technique which can be used to estimate the percentage of time a worker or a piece of equipment is idle is:

Predetermined time standards involve the use of published data.

Methods analysis techniques do not directly consider behavioural aspects of jobs.

The methods analysis chart which describes the overall sequence of operations,including storages,delays,and inspections is a(n):

What is the observed time (OT)for this task?

What is the standard time (ST)for this task if the employee worked at a twenty-five percent faster pace than the average and an allowance of twenty percent of the workday is used?

Introduction to Operations Management

Competitiveness, Strategic Planning, and Productivity

Demand Forecasting

A: Product Design

B: Product Design

A: Strategic Capacity Planning

B: Strategic Capacity Planning

A: Process Design and Facility Layout

B: Process Design and Facility Layout

B: Design of Work Systems

A: Location Planning and Analysis

B: Location Planning and Analysis

Management of Quality

A: Statistical Quality Control

B: Statistical Quality Control

Supply Chain Management

Inventory Management

Aggregate Operations Planning

Material Requirements Planning and Enterprise Resource Planning

A: Just-In-Time and Lean Production

B: Just-In-Time and Lean Production

Job and Staff Scheduling

Project Management

A: Waiting-Line Analysis

B: Waiting-Line Analysis

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