Question 1

Methods analysis cannot be done for jobs that do not yet exist.

Accepted Answer

A) True 
 B)False

Question 2

-How many observations would be needed to be 99.74% confident that the maximum error is 5% of the observed time?
 Assume that the standard deviation of the task time is 2 seconds.

Accepted Answer

The answer of  
-How many observations would be needed...

Question 3

When performing a time study,"normal time" is calculated by converting the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

Accepted Answer

A)  Allowance factors 
B)  Methods-time measurements (MTM) 
C)  Methods analysis 
D)  Performance ratings 
E)  Summing basic elementary motions 
A)  Allowance factors 
B)  Methods-time measurements (MTM) 
C)  Methods analysis 
D)  Performance ratings 
E)  Summing basic elementary motions

Question 4

How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is one second?

Accepted Answer

A)  3 
B)  4 
C)  13.3 
D)  16 
E)  25 
A)  3 
B)  4 
C)  13.3 
D)  16 
E)  25

Question 5

The chart used to review the overall sequence of an operation by focusing on either the movements of the operator or the flow of materials is called a:

Accepted Answer

A)  simo chart. 
B)  worker-machine chart. 
C)  worker-materials chart. 
D)  flow process chart. 
E)  multi-activity chart. 
A)  simo chart. 
B)  worker-machine chart. 
C)  worker-materials chart. 
D)  flow process chart. 
E)  multi-activity chart.

Question 6

"Self-directed teams" are allowed to make changes in the work processes under their control.

Accepted Answer

A) True 
 B)False

Question 7

Time-based pay compensates employees according to the combination of the time the employee has worked and the amount of output they produce.

Accepted Answer

A) True 
 B)False

Question 8

The normal time in stopwatch time study is obtained by multiplying the observed time by the performance rating.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following most closely describes job enlargement?

Accepted Answer

A)  Horizontal loading 
B)  Increasing the level of responsibility associated with a job 
C)  Rotating workers through a series of jobs to increase their scope of experience 
D)  Increasing the amount of workspace assigned to a worker 
E)  Assigning two different jobs to the same worker 
A)  Horizontal loading 
B)  Increasing the level of responsibility associated with a job 
C)  Rotating workers through a series of jobs to increase their scope of experience 
D)  Increasing the amount of workspace assigned to a worker 
E)  Assigning two different jobs to the same worker

Question 10

-If the person observed worked at a pace that is 80 percent of normal,and if the appropriate allowance for this task is 25 percent of job time,what should be the standard time?

Accepted Answer

The answer of  
-If the person observed worked at...

Question 11

Minimum wage legislation makes piece-rate compensation plans somewhat challenging to implement.

Accepted Answer

A) True 
 B)False

Question 12

-What is the observed time for this task?

Accepted Answer

The answer of  
-What is the observed time for...

Question 13

Which of the following is not related to working conditions considered in work/job design?

Accepted Answer

A)  Ventilation 
B)  Seniority and experience levels 
C)  Noise and vibrations 
D)  Illumination 
E)  Work hours and breaks 
A)  Ventilation 
B)  Seniority and experience levels 
C)  Noise and vibrations 
D)  Illumination 
E)  Work hours and breaks

Question 14

A pay system that rewards workers who undergo training to increase their skills is called a "skill/knowledge based plan".

Accepted Answer

A) True 
 B)False

Question 15

One factor in determining how many cycles to time in a stopwatch time study is the variability of observed times.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a potential disadvantage of job specialization in business?

Accepted Answer

A)  More difficult to motivate employees 
B)  Limited opportunities for advancement 
C)  Limited opportunities for self-fulfillment 
D)  Little control over work 
E)  All of the choices are potential disadvantages 
A)  More difficult to motivate employees 
B)  Limited opportunities for advancement 
C)  Limited opportunities for self-fulfillment 
D)  Little control over work 
E)  All of the choices are potential disadvantages

Question 17

Output-based pay compensates employees according to the amount of output they produce during a pay period,thereby tying pay directly to performance.

Accepted Answer

A) True 
 B)False

Question 18

Piece rate pays are a common type of time-based compensation approach.

Accepted Answer

A) True 
 B)False

Question 19

The methods analysis chart which describes the movements of both hands at the same time is a(n):

Accepted Answer

A)  process chart. 
B)  worker-machine chart. 
C)  gang process chart. 
D)  simultaneous motion (simo) chart. 
E)  efficiency/time-of-day chart. 
A)  process chart. 
B)  worker-machine chart. 
C)  gang process chart. 
D)  simultaneous motion (simo) chart. 
E)  efficiency/time-of-day chart.

Question 20

"Self-directed teams" are formed to give them broad authority to make decisions concerning all issues in the organization that have an impact on their work unit.

Accepted Answer

A) True 
 B)False

Exam 7: A: Design of Work Systems

Methods analysis cannot be done for jobs that do not yet exist.

-How many observations would be needed to be 99.74% confident that the maximum error is 5% of the observed time? Assume that the standard deviation of the task time is 2 seconds.

When performing a time study,"normal time" is calculated by converting the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is one second?

The chart used to review the overall sequence of an operation by focusing on either the movements of the operator or the flow of materials is called a:

"Self-directed teams" are allowed to make changes in the work processes under their control.

Time-based pay compensates employees according to the combination of the time the employee has worked and the amount of output they produce.

The normal time in stopwatch time study is obtained by multiplying the observed time by the performance rating.

Which of the following most closely describes job enlargement?

-If the person observed worked at a pace that is 80 percent of normal,and if the appropriate allowance for this task is 25 percent of job time,what should be the standard time?

Minimum wage legislation makes piece-rate compensation plans somewhat challenging to implement.

-What is the observed time for this task?

Which of the following is not related to working conditions considered in work/job design?

A pay system that rewards workers who undergo training to increase their skills is called a "skill/knowledge based plan".

One factor in determining how many cycles to time in a stopwatch time study is the variability of observed times.

Which of the following is a potential disadvantage of job specialization in business?

Output-based pay compensates employees according to the amount of output they produce during a pay period,thereby tying pay directly to performance.

Piece rate pays are a common type of time-based compensation approach.

The methods analysis chart which describes the movements of both hands at the same time is a(n):

"Self-directed teams" are formed to give them broad authority to make decisions concerning all issues in the organization that have an impact on their work unit.

Introduction to Operations Management

Competitiveness, Strategic Planning, and Productivity

Demand Forecasting

A: Product Design

B: Product Design

A: Strategic Capacity Planning

B: Strategic Capacity Planning

A: Process Design and Facility Layout

B: Process Design and Facility Layout

B: Design of Work Systems

A: Location Planning and Analysis

B: Location Planning and Analysis

Management of Quality

A: Statistical Quality Control

B: Statistical Quality Control

Supply Chain Management

Inventory Management

Aggregate Operations Planning

Material Requirements Planning and Enterprise Resource Planning

A: Just-In-Time and Lean Production

B: Just-In-Time and Lean Production

Job and Staff Scheduling

Project Management

A: Waiting-Line Analysis

B: Waiting-Line Analysis

Filters