Question 1

In organizational communication,''flaming'' generally refers to:

Accepted Answer

A) telling an employee in front of other people that he or she is fired. 
B) ranting and raving in front of a large audience. 
C) an emotionally charged e-mail message,usually one that communicates the sender's anger. 
D) using any signal with the hands that has an obscene meaning to the receiver. 
E) interrupting the speaker before he or she has finished talking to you. 
A) telling an employee in front of other people that he or she is fired. 
B) ranting and raving in front of a large audience. 
C) an emotionally charged e-mail message,usually one that communicates the sender's anger. 
D) using any signal with the hands that has an obscene meaning to the receiver. 
E) interrupting the speaker before he or she has finished talking to you.

Question 2

Which of these forms of communication is the poorest for communicating emotional meaning and providing social support in the workplace?

Accepted Answer

A) Face-to-face small group sessions 
B) E-mail 
C) Telephone calls 
D) Video conferences 
E) All of these are correct. 
A) Face-to-face small group sessions 
B) E-mail 
C) Telephone calls 
D) Video conferences 
E) All of these are correct.

Question 3

It is recommended that we use lean media when the communication situation is nonroutine and ambiguous.

Accepted Answer

A) True 
 B)False

Question 4

Nonverbal communication is less rule-bound than is verbal communication.

Accepted Answer

A) True 
 B)False

Question 5

Empathy is explicitly identified in:

Accepted Answer

A) the communication process model. 
B) the active speaker model. 
C) the active listening model. 
D) all of these models. 
E) none of these models. 
A) the communication process model. 
B) the active speaker model. 
C) the active listening model. 
D) all of these models. 
E) none of these models.

Question 6

Empathy,emotional contagion,and anger are three types of noise in the communication process.

Accepted Answer

A) True 
 B)False

Question 7

Spoken communication is more persuasive than e-mails and other forms of written communication.

Accepted Answer

A) True 
 B)False

In organizational communication,''flaming'' generally refers to:

Which of these forms of communication is the poorest for communicating emotional meaning and providing social support in the workplace?

It is recommended that we use lean media when the communication situation is nonroutine and ambiguous.

Nonverbal communication is less rule-bound than is verbal communication.

Empathy is explicitly identified in:

Empathy,emotional contagion,and anger are three types of noise in the communication process.

Spoken communication is more persuasive than e-mails and other forms of written communication.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 9: Communicating in Organizations Revised

In organizational communication,''flaming'' generally refers to:

Which of these forms of communication is the poorest for communicating emotional meaning and providing social support in the workplace?

It is recommended that we use lean media when the communication situation is nonroutine and ambiguous.

Nonverbal communication is less rule-bound than is verbal communication.

Empathy is explicitly identified in:

Empathy,emotional contagion,and anger are three types of noise in the communication process.

Spoken communication is more persuasive than e-mails and other forms of written communication.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters