Question 1

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

Accepted Answer

A) True 
 B)False

Question 2

Studies have found that people with power over others have more difficulty empathizing.

Accepted Answer

A) True 
 B)False

Question 3

Empowerment tends to increase all of the following EXCEPT:

Accepted Answer

A) motivation. 
B) job satisfaction. 
C) assertiveness. 
D) organizational commitment. 
E) job performancE. 
A) motivation. 
B) job satisfaction. 
C) assertiveness. 
D) organizational commitment. 
E) job performancE.

Question 4

Power is defined as influence in motion.

Accepted Answer

A) True 
 B)False

Question 5

Suppose you have formal authority to allocate performance bonuses to your employees.What contingencies must exist before this source of power will translate into actual power?

Accepted Answer

This question requires students to consi

Question 6

Employees with a high power distance tend to have higher deference to authority.

Accepted Answer

A) True 
 B)False

Question 7

A bread products manufacturer relies on maintenance employees to keep its rather old production equipment operating.Whenever the equipment breaks down,the maintenance team is able to repair the equipment quickly.However,they are less effective at avoiding these breakdowns and cannot predict when the equipment will break down.The maintenance group has modified the equipment over the years and,in any event,the manufacturer of the production equipment is no longer in business.The maintenance employees teach each other how to repair the equipment,but have refused to document any of this information (saying that it is too difficult to document these details).The company owner has thought about firing the maintenance staff unless they document the maintenance procedures,but realizes that there is no one else who can repair the equipment.Discuss the sources of power among the maintenance employees in this situation.

Accepted Answer

With respect to sources of power,the mai

Question 8

Which of the following statements about power is FALSE?

Accepted Answer

A) Power exists only when the dependent party is aware that the power holder controls valued resources. 
B) Power requires interdependence in the relationship. 
C) Power is the capacity to influence,rather than the actual practice of influencing others. 
D) Power exists only when one person has something of value for a second person,but the second person has nothing of value for the first person. 
E) People sometimes gain power by convincing others that they have something of value for them. 
A) Power exists only when the dependent party is aware that the power holder controls valued resources. 
B) Power requires interdependence in the relationship. 
C) Power is the capacity to influence,rather than the actual practice of influencing others. 
D) Power exists only when one person has something of value for a second person,but the second person has nothing of value for the first person. 
E) People sometimes gain power by convincing others that they have something of value for them.

Question 9

Legitimate power is an agreement between people that one person has the right to request specific behaviours from the other person.

Accepted Answer

A) True 
 B)False

Question 10

Which source of power might non-management employees have over their supervisors?

Accepted Answer

A) Reward power 
B) Expert power 
C) Referent power 
D) All of these are employee sources of power over their supervisors. 
E) None of these are employee sources of power over their supervisors. 
A) Reward power 
B) Expert power 
C) Referent power 
D) All of these are employee sources of power over their supervisors. 
E) None of these are employee sources of power over their supervisors.

Question 11

Locating oneself within social networks helps to increase a person's expert power and centrality.

Accepted Answer

A) True 
 B)False

Question 12

Three general strategies for coping with uncertainty include:

Accepted Answer

A) visibility,discretion,prevention. 
B) visibility,immediacy,pervasiveness. 
C) prevention,forecasting,absorption. 
D) discretion,immediacy,prevention. 
E) None of these list strategies for coping with uncertainty. 
A) visibility,discretion,prevention. 
B) visibility,immediacy,pervasiveness. 
C) prevention,forecasting,absorption. 
D) discretion,immediacy,prevention. 
E) None of these list strategies for coping with uncertainty.

Question 13

Organizational politics may be reduced by:

Accepted Answer

A) cutting back resources available to organizational units. 
B) encouraging leaders to become role models of organizational citizenship instead of symbols of successful organizational politicians. 
C) being more tolerant of employees who use political tactics to get what they want from the organization. 
D) selecting employees with a high need for personalized power. 
E) doing all of thesE. 
A) cutting back resources available to organizational units. 
B) encouraging leaders to become role models of organizational citizenship instead of symbols of successful organizational politicians. 
C) being more tolerant of employees who use political tactics to get what they want from the organization. 
D) selecting employees with a high need for personalized power. 
E) doing all of thesE.

Question 14

Organizational politics typically involves:

Accepted Answer

A) an unconscious attempt to increase your own power. 
B) a conscious attempt to motivate others to work harder for the firm. 
C) attempts to influence others to promote personal objectives. 
D) helping other employees to fulfill their needs through organizational activities. 
E) none of thesE. 
A) an unconscious attempt to increase your own power. 
B) a conscious attempt to motivate others to work harder for the firm. 
C) attempts to influence others to promote personal objectives. 
D) helping other employees to fulfill their needs through organizational activities. 
E) none of thesE.

Question 15

According to the authors,women are often excluded from informal management networks because they:

Accepted Answer

A) use communication styles that are different from men. 
B) have too many other responsibilities to join social networks at work. 
C) do not participate in golf games and other male-dominated social events. 
D) prefer to join mostly non-management social networks. 
E) are prevented from doing so due to the "glass ceiling" effect. 
A) use communication styles that are different from men. 
B) have too many other responsibilities to join social networks at work. 
C) do not participate in golf games and other male-dominated social events. 
D) prefer to join mostly non-management social networks. 
E) are prevented from doing so due to the "glass ceiling" effect.

Question 16

Which types of people are more likely to engage in organizational politics?

Accepted Answer

The textbook identifies three personal c

Question 17

The right to control information flow in the organization is a form of legitimate power.

Accepted Answer

A) True 
 B)False

Question 18

How we dress and the way we behave politely towards others represents a type of influence strategy.

Accepted Answer

A) True 
 B)False

Question 19

People are more persuasive when they rely on logical arguments and avoid emotional appeals.

Accepted Answer

A) True 
 B)False

Question 20

A clothing manufacturer has been very successful in the marketplace because one of its designers has a keen ability to determine what styles young people will want to wear over the next year or two.The designer's ability to understand the fashion preferences of young customers is highly valuable because clothing tastes change quickly and manufacturing too much unwanted product can put the company out of business.In terms of power,this designer has organizational power mainly because she:

Accepted Answer

A) copes with uncertainty through forecasting. 
B) has plenty of coercive power. 
C) has plenty of referent power. 
D) leverages power through an all-channel information flow rather than the wheel formation. 
E) copes with uncertainty through absorption. 
A) copes with uncertainty through forecasting. 
B) has plenty of coercive power. 
C) has plenty of referent power. 
D) leverages power through an all-channel information flow rather than the wheel formation. 
E) copes with uncertainty through absorption.

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

Studies have found that people with power over others have more difficulty empathizing.

Empowerment tends to increase all of the following EXCEPT:

Power is defined as influence in motion.

Suppose you have formal authority to allocate performance bonuses to your employees.What contingencies must exist before this source of power will translate into actual power?

Employees with a high power distance tend to have higher deference to authority.

Which of the following statements about power is FALSE?

Legitimate power is an agreement between people that one person has the right to request specific behaviours from the other person.

Which source of power might non-management employees have over their supervisors?

Locating oneself within social networks helps to increase a person's expert power and centrality.

Three general strategies for coping with uncertainty include:

Organizational politics may be reduced by:

Organizational politics typically involves:

According to the authors,women are often excluded from informal management networks because they:

Which types of people are more likely to engage in organizational politics?

The right to control information flow in the organization is a form of legitimate power.

How we dress and the way we behave politely towards others represents a type of influence strategy.

People are more persuasive when they rely on logical arguments and avoid emotional appeals.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

Studies have found that people with power over others have more difficulty empathizing.

Empowerment tends to increase all of the following EXCEPT:

Power is defined as influence in motion.

Suppose you have formal authority to allocate performance bonuses to your employees.What contingencies must exist before this source of power will translate into actual power?

Employees with a high power distance tend to have higher deference to authority.

Which of the following statements about power is FALSE?

Legitimate power is an agreement between people that one person has the right to request specific behaviours from the other person.

Which source of power might non-management employees have over their supervisors?

Locating oneself within social networks helps to increase a person's expert power and centrality.

Three general strategies for coping with uncertainty include:

Organizational politics may be reduced by:

Organizational politics typically involves:

According to the authors,women are often excluded from informal management networks because they:

Which types of people are more likely to engage in organizational politics?

The right to control information flow in the organization is a form of legitimate power.

How we dress and the way we behave politely towards others represents a type of influence strategy.

People are more persuasive when they rely on logical arguments and avoid emotional appeals.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters