Exam 10: Power and Influence in the Workplace

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People who feel powerful usually are more likely to rely on stereotypes.

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Organizational politics can result in lower job satisfaction,and high levels of work-related stress.

(True/False)
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When the issue is extremely important to listeners,the speaker's personal characteristics are more important than the message content in persuading listeners.

(True/False)
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Complex and ambiguous rules in resource allocation decisions cause employees affected by those decisions:

(Multiple Choice)
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Your team has been put in charge of a major project involving a client.Although the organization has many clients,this is the largest source of revenue and affects the work of several other teams in the organization.The project requires continuous involvement with the client,so any problems with the client are immediately felt by others in the organization.According to the model of power,your team has:

(Multiple Choice)
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People with an internal locus of control and strong Machiavellian values are more likely to engage in organizational politics.

(True/False)
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Some employees and departments gain power by forecasting uncertainties in the organization's environment.

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Which of the following are forms of impression management?

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By going on strike at a critical time in the company's business cycle,unions are mainly applying which contingency of power in order to get reasonable wages?

(Multiple Choice)
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Employees are losing their expert power as society moves from an industrial to a knowledge-based economy.

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By avoiding written documentation of special procedures,maintenance workers in a tobacco-processing factory are maximizing their expert power through nonsubstitutability.

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A coalition attempts to influence people outside the group by pooling the resources and power of its members.

(True/False)
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Axel wants to punish a subordinate that he personally dislikes.However,the subordinate fulfils all his job duties and produces excellent work.Both Axel and the subordinate are governed by very comprehensive policies and rules negotiated by a union in a collective agreement.Which contingency does Axel lack that prevents him from arbitrarily punishing the subordinate?

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Three general strategies to help organizations cope with uncertainty are prevention,creation,and deception.

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Legitimate power is created whenever the organization assigns a supervisor formal authority over subordinates.

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Social network centrality is dependent on one's "betweenness."

(True/False)
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Some writers describe charisma as both a "gift" and a "curse" within the charismatic person.

(True/False)
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Exchange,ingratiation,and persuasion are considered hard influence tactics.

(True/False)
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What do we mean by the statement "Power does not flow to unknown people in the organization"?

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Organizational politics occurs when someone attempts to influence others for the purpose of promoting personal interests.

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