Exam 10: Power and Influence in the Workplace

A senior executive wants to introduce a new reward system for salespeople.To support this change,the executive retained a consultant to determine the benefits of the reward system for salespeople in this organization.However,the consultant's report determined that the reward system would not work well for a variety of reasons.When the executive received the report,she discarded it without notifying others of its existence.Meanwhile,the executive continued to push for the reward system.What political tactic did the executive use?

Which of the following is considered a "hard" influence tactic?

One potent form of legitimate power occurs where people withhold the right to control the information that others receive.

The inoculation effect causes listeners to generate counterarguments to the anticipated persuasion attempts.

You have just graduated from a specialized program in an emerging and little-known field of engineering and are currently looking for a job that will apply your valuable skills.This is the only program of its kind in your country and has very limited enrolment.Your recently acquired knowledge offers great potential for organizations,although few people are aware of this.Describe the sources and contingencies of power you and other graduates from this program have in the labour market.

_______ is part of a larger influence tactic called ______.

Cultural values and the person's position in the organization are:

Peer pressure typically represents a form of coercive power.

Comment on the accuracy of the following statement and explain your answer: "Legitimate power is assigned by the organization to job holders".

Employees have LESS power in the organization when:

Legitimate,referent,and expert are:

Which of these sources of power originates mainly from the power holder's own characteristics rather than the position?

A manager's legitimate power over subordinates exists when:

As organizations increasingly rely on knowledge rather than on machines and physical resources as the means of production,employees will:

Which of the following is a contingency of power?

Upward appeal is not considered a type of influence tactic.

Which of the following is the LEAST forceful influence tactic?

The statement,"It's not what you know,but who you know that counts!" most closely aligns with which of the following concepts?

Referent power is mainly developed through a person's interpersonal skills.

People might gain power by convincing others that they have something of value.