Question 1

Which influence strategy is the most common for people who have high power distance values?

Accepted Answer

A) Upward appeal 
B) Persuasion 
C) Assertiveness 
D) Silent authority 
E) Ingratiation 
A) Upward appeal 
B) Persuasion 
C) Assertiveness 
D) Silent authority 
E) Ingratiation

Question 2

A 360-degree feedback system gives employees which source of power over their bosses?

Accepted Answer

A) Referent 
B) Reward 
C) Legitimate 
D) Expert 
E) 360-degree feedback is not a source of power for employees over their bosses. 
A) Referent 
B) Reward 
C) Legitimate 
D) Expert 
E) 360-degree feedback is not a source of power for employees over their bosses.

Question 3

When your boss requests that you complete a particular task,he is applying which form of influence?

Accepted Answer

A) Silent authority 
B) Referent 
C) Assertiveness 
D) Exchange 
E) Expert 
A) Silent authority 
B) Referent 
C) Assertiveness 
D) Exchange 
E) Expert

Question 4

Establishing effective change management practices helps to minimize organizational politics.

Accepted Answer

A) True 
 B)False

Question 5

Power is the act of changing another person's attitudes and behaviour.

Accepted Answer

A) True 
 B)False

Question 6

First-line supervisors may have legitimate,reward,and coercive sources of power,but their actual power is often limited by a lack of discretion.

Accepted Answer

A) True 
 B)False

Question 7

The capacity to influence others in organizational settings is known as:

Accepted Answer

A) organizational politics. 
B) coercion. 
C) impression management. 
D) organizational influence. 
E) organizational power. 
A) organizational politics. 
B) coercion. 
C) impression management. 
D) organizational influence. 
E) organizational power.

Question 8

Ingratiation includes which of the following?

Accepted Answer

A) Flattering your boss. 
B) Helping coworkers with their work. 
C) Seeking advice from other people. 
D) All of these are forms of ingratiation. 
E) Only helping coworkers and seeking advice from others represent examples of ingratiation. 
A) Flattering your boss. 
B) Helping coworkers with their work. 
C) Seeking advice from other people. 
D) All of these are forms of ingratiation. 
E) Only helping coworkers and seeking advice from others represent examples of ingratiation.

Question 9

Various studies consistently report that many job applicants falsify information on their resumé.This is an example of which influence tactic?

Accepted Answer

A) Persuasion 
B) Forming coalitions 
C) Networking 
D) Impression management 
E) Exchange 
A) Persuasion 
B) Forming coalitions 
C) Networking 
D) Impression management 
E) Exchange

Question 10

Organizational politics tends to result in ______ among those affected by the tactics.

Accepted Answer

A) lower job satisfaction 
B) reduced work effort 
C) lower organizational commitment 
D) a reduction in organizational citizenship 
E) All of the choices are correct. 
A) lower job satisfaction 
B) reduced work effort 
C) lower organizational commitment 
D) a reduction in organizational citizenship 
E) All of the choices are correct.

Question 11

In persuasive communication,the inoculation effect refers to:

Accepted Answer

A) warning listeners about arguments that others will use to influence them against your position. 
B) warning listeners that your ideas are probably incorrect and should therefore be ignored. 
C) the situation in which listeners have heard too many of your arguments and consequently feel that you are pressuring them too much on this issue. 
D) the situation in which you use written rather than verbal channels of communication to persuade other people. 
E) the situation in which you easily persuade others because they perceive you as highly credible and trustworthy. 
A) warning listeners about arguments that others will use to influence them against your position. 
B) warning listeners that your ideas are probably incorrect and should therefore be ignored. 
C) the situation in which listeners have heard too many of your arguments and consequently feel that you are pressuring them too much on this issue. 
D) the situation in which you use written rather than verbal channels of communication to persuade other people. 
E) the situation in which you easily persuade others because they perceive you as highly credible and trustworthy.

Question 12

Coping with uncertainty is a variation of:

Accepted Answer

A) legitimate power. 
B) expert power. 
C) coercive power. 
D) referent power. 
E) none of thesE. 
A) legitimate power. 
B) expert power. 
C) coercive power. 
D) referent power. 
E) none of thesE.

Question 13

Exchange and ingratiation are:

Accepted Answer

A) two sources of power. 
B) indicators that a person lacks power due to low centrality. 
C) the only two political tactics that are equally common among men and women in organizational settings. 
D) relatively uncommon practices in Western countries. 
E) two forms of influencE. 
A) two sources of power. 
B) indicators that a person lacks power due to low centrality. 
C) the only two political tactics that are equally common among men and women in organizational settings. 
D) relatively uncommon practices in Western countries. 
E) two forms of influencE.

Question 14

Advanced Systems Ltd.(ASL),a high-technology company with 20,000 employees,has just acquired LiteForce Ltd. ,a 5,000-person company where you work as a photonics (fibre optics)engineer.ASL mainly acquired LiteForce to reduce its competitive threat in the marketplace,as well as to increase the number of engineers and researchers in lightwave technology.You and five other engineers and scientists at LiteForce were working on new technology that would dramatically improve lightwave transmission to communicate data across the Internet.Your team's discovery occurred just before the acquisition and was not well known in the organization.Also,the key executives who strongly supported your team's research have left the company through generous buyout packages during the acquisition.(ASL offered share options to encourage you and other engineers and researchers to remain. )The result is that only your team members and a few other people are aware of the potential benefits of the project.Your team has similar education and experience as many other engineers in the combined organization.Moreover,your team's authority is limited to expenditure within the existing project budget,which ends in a few months.Further support would require executive approval.Describe the sources and contingencies of power that you and your team have in this situation to continue the project.

Accepted Answer

Students should discuss both the sources

Question 15

Which of the following is NOT a strategy for coping with uncertainty?

Accepted Answer

A) Prevention 
B) Substitution 
C) Forecasting 
D) Absorption 
E) None of these is a strategy for coping with uncertainty. 
A) Prevention 
B) Substitution 
C) Forecasting 
D) Absorption 
E) None of these is a strategy for coping with uncertainty.

Question 16

Power does not exist until the power holder actually applies power to influence someone else.

Accepted Answer

A) True 
 B)False

Question 17

Which kind of power is derived from the person's ability to control the allocation of valued resources and to remove negative sanctions?

Accepted Answer

A) Allocative power 
B) Coercive power 
C) Reward power 
D) Ingratiation 
E) All of the choices are correct. 
A) Allocative power 
B) Coercive power 
C) Reward power 
D) Ingratiation 
E) All of the choices are correct.

Question 18

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Accepted Answer

A) True 
 B)False

Question 19

According to the textbook,social networks potentially increases a person's power by:

Accepted Answer

A) increasing the person's legitimate power. 
B) decreasing the person's centrality. 
C) increasing the person's referent power. 
D) increasing the person's expert power. 
E) increasing the person's referent power and expert power. 
A) increasing the person's legitimate power. 
B) decreasing the person's centrality. 
C) increasing the person's referent power. 
D) increasing the person's expert power. 
E) increasing the person's referent power and expert power.

Question 20

"Soft" influence tactics such as persuasion tend to build compliance rather than commitment to the influencer's request.

Accepted Answer

A) True 
 B)False

Which influence strategy is the most common for people who have high power distance values?

A 360-degree feedback system gives employees which source of power over their bosses?

When your boss requests that you complete a particular task,he is applying which form of influence?

Establishing effective change management practices helps to minimize organizational politics.

Power is the act of changing another person's attitudes and behaviour.

First-line supervisors may have legitimate,reward,and coercive sources of power,but their actual power is often limited by a lack of discretion.

The capacity to influence others in organizational settings is known as:

Ingratiation includes which of the following?

Various studies consistently report that many job applicants falsify information on their resumé.This is an example of which influence tactic?

Organizational politics tends to result in ______ among those affected by the tactics.

In persuasive communication,the inoculation effect refers to:

Coping with uncertainty is a variation of:

Exchange and ingratiation are:

Which of the following is NOT a strategy for coping with uncertainty?

Power does not exist until the power holder actually applies power to influence someone else.

Which kind of power is derived from the person's ability to control the allocation of valued resources and to remove negative sanctions?

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

According to the textbook,social networks potentially increases a person's power by:

"Soft" influence tactics such as persuasion tend to build compliance rather than commitment to the influencer's request.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Which influence strategy is the most common for people who have high power distance values?

A 360-degree feedback system gives employees which source of power over their bosses?

When your boss requests that you complete a particular task,he is applying which form of influence?

Establishing effective change management practices helps to minimize organizational politics.

Power is the act of changing another person's attitudes and behaviour.

First-line supervisors may have legitimate,reward,and coercive sources of power,but their actual power is often limited by a lack of discretion.

The capacity to influence others in organizational settings is known as:

Ingratiation includes which of the following?

Various studies consistently report that many job applicants falsify information on their resumé.This is an example of which influence tactic?

Organizational politics tends to result in ______ among those affected by the tactics.

In persuasive communication,the inoculation effect refers to:

Coping with uncertainty is a variation of:

Exchange and ingratiation are:

Which of the following is NOT a strategy for coping with uncertainty?

Power does not exist until the power holder actually applies power to influence someone else.

Which kind of power is derived from the person's ability to control the allocation of valued resources and to remove negative sanctions?

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

According to the textbook,social networks potentially increases a person's power by:

"Soft" influence tactics such as persuasion tend to build compliance rather than commitment to the influencer's request.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters